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Outlook ignores the specified account when sending mail
The PC is connected to a LAN which sometimes has access to a DSL internet
link. It also has a modem. Outlook 2003 is a POP3 standalone configuration. I have a number of mail accounts configured. POP3 (read) access is available, and works, on either the LAN (via DSL) or dial-up access. One account has SMTP access over the LAN (via DSL) and the others can only access their SMTP relay host via their respective dial-up hosts. The problem I have is: Assume the LAN currently has access to the Internet. If I compose an email, select the LAN SMTP account from the accounts dropdown and then send. The message goes out successfully, as expected. If I compose an email, select a Dial SMTP account from the accounts dropdown and then send. The message goes out via the LAN SMTP relay host and has the LAN SMTP sender details. ie Outlook has ignored the selected account and used a different one. The LAN SMTP account is NOT the default account. It does this irrespective of which dial-up mail account I select and even when the dial-up accounts are configured to use the modem in the account setup. If I first establish a dial-up link then everything works as expected, mail sent via the LAN SMTP fail as the host correctly rejects the login. Mail sent via the dial SMTP works for the ISP I'm connected to and fails for the others again as expected. This machine previously had Outlook 2002 installed (not office) and was upgraded to 2003. Outlook 2002 worked as expected either on the LAN or via dial-up. I have uninstalled Outlook (and office) and reinstalled from scratch with no change. Can anyone offer any suggestions it is driving me potty trying to understand what is going on. |
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