A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Fax
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Viewing Faxes.



 
 
Thread Tools Display Modes
  #11  
Old September 7th, 2005, 12:20 AM
Wiley Coyote
external usenet poster
 
Posts: n/a
Default Viewing Faxes.

Thanks again. Actually MS Fax Server saves the incoming fax as a TIF, then
simply sends an smtp message to the user with an attachment.

There is no "Client Side" software other than Outlook. We've actually been
doing this with clients for years.

BTW, as I said previously, this just started failing last Wed/Thur, up til
then it worked for over two years. So this is why I'm confused. So something
in the my Outlook (becuase other uses get emails with the attachments and
can open/save them) has changed to prevent me from opening TIF files, but
all others open and view just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
That might explain why there is no OLK file.
Unfortunately, this is an environment with which I am unfamiliar. I'm
surprised you can even get faxes routed to Outlook 2003's Inbox. What
client fax software are you using on these boxes? You may need to redirect
to an SBS group.
I do recall that Office 2003 changes the file association for TIF files
from the Fax viewer to MODI.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
Win2K. This all worked fine up until last week.In fact, I added another
user to the FaxGroup and she gets the fax attachments and can open them
just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"drive:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
Exchange environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Don't know why the OLK folder was missing, but I recreated it and the
same issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is quite
annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote in message
...
I have no idea how you could have no OLK file if you have Outlook
installed. Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does not
integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
One more thing Russ, there is no folder starting with OLK. SO I
looked at
another users machiine and saw they had a folder called OLK1 & OLKS
so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" wrote in message
...
Doesn't sound like a fax problem to me.
Sounds like an Outlook Secure Temp Folder problem.

With Outlook closed, click StartRun and enter %TEMP% in the Open
field.
Click OK. You should see a Windows Explorer window with the folder
list
in
the left-hand pane. (If you don't see the folder list in Windows
XP,
click
the Folders button in the toolbar.) Just below the folder named
Temp you
should see one called Temporary Internet Files. Click the plus sign
to
its
left. You should then see a subfolder whose name starts with OLK.
Select
this folder so that it's contents display in the right-hand pane.
Click
EditSelect All and then click the Delete button (or press Delete or
click
FileDelete). Close the Explorer window and restart Outlook. Your
attachment should open now.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
G'day to all.

Up until yesterday, I was able to open a fax received in
Outlook2K3. Now
when I try to view OR save the TIFF attachment, I get the
following
error
message:

"Can't create the file FAX.TIFF. Right Click the folder you want
to
create
the file in ..."

I guess my first question would be Why is this now happening.
Nothing
has
changed on the PC.

My Second question would be: What folder is Outlook talking about.
I've
checked the Temporary Internet Folder, the user TEMP dir, Windows
Temp
dir
etc.

Does anyone know how to fix this. I've got about 80 faxes sitting
there
that
I cannot access and I need to.

Thanks

W.


















  #12  
Old September 7th, 2005, 01:06 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Viewing Faxes.

But you must have some client side fax software installed to communicate
with SBS Fax.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Thanks again. Actually MS Fax Server saves the incoming fax as a TIF, then
simply sends an smtp message to the user with an attachment.

There is no "Client Side" software other than Outlook. We've actually been
doing this with clients for years.

BTW, as I said previously, this just started failing last Wed/Thur, up til
then it worked for over two years. So this is why I'm confused. So
something in the my Outlook (becuase other uses get emails with the
attachments and can open/save them) has changed to prevent me from opening
TIF files, but all others open and view just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
That might explain why there is no OLK file.
Unfortunately, this is an environment with which I am unfamiliar. I'm
surprised you can even get faxes routed to Outlook 2003's Inbox. What
client fax software are you using on these boxes? You may need to
redirect to an SBS group.
I do recall that Office 2003 changes the file association for TIF files
from the Fax viewer to MODI.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
Win2K. This all worked fine up until last week.In fact, I added another
user to the FaxGroup and she gets the fax attachments and can open them
just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"drive:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
Exchange environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Don't know why the OLK folder was missing, but I recreated it and the
same issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is quite
annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote in message
...
I have no idea how you could have no OLK file if you have Outlook
installed. Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does not
integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
One more thing Russ, there is no folder starting with OLK. SO I
looked at
another users machiine and saw they had a folder called OLK1 & OLKS
so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" wrote in message
...
Doesn't sound like a fax problem to me.
Sounds like an Outlook Secure Temp Folder problem.

With Outlook closed, click StartRun and enter %TEMP% in the Open
field.
Click OK. You should see a Windows Explorer window with the folder
list
in
the left-hand pane. (If you don't see the folder list in Windows
XP,
click
the Folders button in the toolbar.) Just below the folder named
Temp you
should see one called Temporary Internet Files. Click the plus
sign to
its
left. You should then see a subfolder whose name starts with OLK.
Select
this folder so that it's contents display in the right-hand pane.
Click
EditSelect All and then click the Delete button (or press Delete
or click
FileDelete). Close the Explorer window and restart Outlook. Your
attachment should open now.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
G'day to all.

Up until yesterday, I was able to open a fax received in
Outlook2K3. Now
when I try to view OR save the TIFF attachment, I get the
following
error
message:

"Can't create the file FAX.TIFF. Right Click the folder you want
to
create
the file in ..."

I guess my first question would be Why is this now happening.
Nothing
has
changed on the PC.

My Second question would be: What folder is Outlook talking
about. I've
checked the Temporary Internet Folder, the user TEMP dir, Windows
Temp
dir
etc.

Does anyone know how to fix this. I've got about 80 faxes sitting
there
that
I cannot access and I need to.

Thanks

W.




















  #13  
Old September 7th, 2005, 06:33 PM
Wiley Coyote
external usenet poster
 
Posts: n/a
Default Viewing Faxes.

No sir. Nothing is required client side. SBS Fax Server receives the
incoming fax, saves it as a TIF, then sends an email to the recipient.

In any case, the problem is with Outlook 2K3, not the Fax Server, Win2K or
anything else because it works with three other users.

Thanks tho...

"Russ Valentine [MVP-Outlook]" wrote in message
...
But you must have some client side fax software installed to communicate
with SBS Fax.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Thanks again. Actually MS Fax Server saves the incoming fax as a TIF,
then simply sends an smtp message to the user with an attachment.

There is no "Client Side" software other than Outlook. We've actually
been doing this with clients for years.

BTW, as I said previously, this just started failing last Wed/Thur, up
til then it worked for over two years. So this is why I'm confused. So
something in the my Outlook (becuase other uses get emails with the
attachments and can open/save them) has changed to prevent me from
opening TIF files, but all others open and view just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
That might explain why there is no OLK file.
Unfortunately, this is an environment with which I am unfamiliar. I'm
surprised you can even get faxes routed to Outlook 2003's Inbox. What
client fax software are you using on these boxes? You may need to
redirect to an SBS group.
I do recall that Office 2003 changes the file association for TIF files
from the Fax viewer to MODI.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K) and
Win2K. This all worked fine up until last week.In fact, I added another
user to the FaxGroup and she gets the fax attachments and can open them
just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"drive:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
Exchange environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Don't know why the OLK folder was missing, but I recreated it and the
same issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is quite
annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote in message
...
I have no idea how you could have no OLK file if you have Outlook
installed. Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does not
integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
One more thing Russ, there is no folder starting with OLK. SO I
looked at
another users machiine and saw they had a folder called OLK1 & OLKS
so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" wrote in message
...
Doesn't sound like a fax problem to me.
Sounds like an Outlook Secure Temp Folder problem.

With Outlook closed, click StartRun and enter %TEMP% in the Open
field.
Click OK. You should see a Windows Explorer window with the
folder list
in
the left-hand pane. (If you don't see the folder list in Windows
XP,
click
the Folders button in the toolbar.) Just below the folder named
Temp you
should see one called Temporary Internet Files. Click the plus
sign to
its
left. You should then see a subfolder whose name starts with OLK.
Select
this folder so that it's contents display in the right-hand pane.
Click
EditSelect All and then click the Delete button (or press Delete
or click
FileDelete). Close the Explorer window and restart Outlook.
Your
attachment should open now.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
G'day to all.

Up until yesterday, I was able to open a fax received in
Outlook2K3. Now
when I try to view OR save the TIFF attachment, I get the
following
error
message:

"Can't create the file FAX.TIFF. Right Click the folder you want
to
create
the file in ..."

I guess my first question would be Why is this now happening.
Nothing
has
changed on the PC.

My Second question would be: What folder is Outlook talking
about. I've
checked the Temporary Internet Folder, the user TEMP dir,
Windows Temp
dir
etc.

Does anyone know how to fix this. I've got about 80 faxes
sitting there
that
I cannot access and I need to.

Thanks

W.






















  #14  
Old September 8th, 2005, 01:22 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Viewing Faxes.

I see.
Unfortunately, you're the only one for whom deleting the contents of OLK
hasn't worked, so I have no idea. Post back when you figure it out. I agree
it sounds like an OL2K3 problem. The Fax Service is no longer in the picture
since you're talking about an email with an attachment now.
Did you ever tell me what the file association for TIF was or what you meant
by MSViewer?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
No sir. Nothing is required client side. SBS Fax Server receives the
incoming fax, saves it as a TIF, then sends an email to the recipient.

In any case, the problem is with Outlook 2K3, not the Fax Server, Win2K or
anything else because it works with three other users.

Thanks tho...

"Russ Valentine [MVP-Outlook]" wrote in message
...
But you must have some client side fax software installed to communicate
with SBS Fax.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Thanks again. Actually MS Fax Server saves the incoming fax as a TIF,
then simply sends an smtp message to the user with an attachment.

There is no "Client Side" software other than Outlook. We've actually
been doing this with clients for years.

BTW, as I said previously, this just started failing last Wed/Thur, up
til then it worked for over two years. So this is why I'm confused. So
something in the my Outlook (becuase other uses get emails with the
attachments and can open/save them) has changed to prevent me from
opening TIF files, but all others open and view just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
That might explain why there is no OLK file.
Unfortunately, this is an environment with which I am unfamiliar. I'm
surprised you can even get faxes routed to Outlook 2003's Inbox. What
client fax software are you using on these boxes? You may need to
redirect to an SBS group.
I do recall that Office 2003 changes the file association for TIF files
from the Fax viewer to MODI.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K)
and Win2K. This all worked fine up until last week.In fact, I added
another user to the FaxGroup and she gets the fax attachments and can
open them just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"drive:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
Exchange environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Don't know why the OLK folder was missing, but I recreated it and
the same issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is quite
annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote in message
...
I have no idea how you could have no OLK file if you have Outlook
installed. Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does
not integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
One more thing Russ, there is no folder starting with OLK. SO I
looked at
another users machiine and saw they had a folder called OLK1 &
OLKS so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" wrote in
message
...
Doesn't sound like a fax problem to me.
Sounds like an Outlook Secure Temp Folder problem.

With Outlook closed, click StartRun and enter %TEMP% in the Open
field.
Click OK. You should see a Windows Explorer window with the
folder list
in
the left-hand pane. (If you don't see the folder list in Windows
XP,
click
the Folders button in the toolbar.) Just below the folder named
Temp you
should see one called Temporary Internet Files. Click the plus
sign to
its
left. You should then see a subfolder whose name starts with
OLK. Select
this folder so that it's contents display in the right-hand pane.
Click
EditSelect All and then click the Delete button (or press Delete
or click
FileDelete). Close the Explorer window and restart Outlook.
Your
attachment should open now.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
G'day to all.

Up until yesterday, I was able to open a fax received in
Outlook2K3. Now
when I try to view OR save the TIFF attachment, I get the
following
error
message:

"Can't create the file FAX.TIFF. Right Click the folder you
want to
create
the file in ..."

I guess my first question would be Why is this now happening.
Nothing
has
changed on the PC.

My Second question would be: What folder is Outlook talking
about. I've
checked the Temporary Internet Folder, the user TEMP dir,
Windows Temp
dir
etc.

Does anyone know how to fix this. I've got about 80 faxes
sitting there
that
I cannot access and I need to.

Thanks

W.
























  #15  
Old September 12th, 2005, 08:41 PM
Wiley Coyote
external usenet poster
 
Posts: n/a
Default Viewing Faxes.

MS Office Document Imaging, sorry 'bout that...

"Russ Valentine [MVP-Outlook]" wrote in message
...
I see.
Unfortunately, you're the only one for whom deleting the contents of OLK
hasn't worked, so I have no idea. Post back when you figure it out. I
agree it sounds like an OL2K3 problem. The Fax Service is no longer in the
picture since you're talking about an email with an attachment now.
Did you ever tell me what the file association for TIF was or what you
meant by MSViewer?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
No sir. Nothing is required client side. SBS Fax Server receives the
incoming fax, saves it as a TIF, then sends an email to the recipient.

In any case, the problem is with Outlook 2K3, not the Fax Server, Win2K
or anything else because it works with three other users.

Thanks tho...

"Russ Valentine [MVP-Outlook]" wrote in message
...
But you must have some client side fax software installed to communicate
with SBS Fax.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Thanks again. Actually MS Fax Server saves the incoming fax as a TIF,
then simply sends an smtp message to the user with an attachment.

There is no "Client Side" software other than Outlook. We've actually
been doing this with clients for years.

BTW, as I said previously, this just started failing last Wed/Thur, up
til then it worked for over two years. So this is why I'm confused. So
something in the my Outlook (becuase other uses get emails with the
attachments and can open/save them) has changed to prevent me from
opening TIF files, but all others open and view just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
That might explain why there is no OLK file.
Unfortunately, this is an environment with which I am unfamiliar. I'm
surprised you can even get faxes routed to Outlook 2003's Inbox. What
client fax software are you using on these boxes? You may need to
redirect to an SBS group.
I do recall that Office 2003 changes the file association for TIF
files from the Fax viewer to MODI.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K)
and Win2K. This all worked fine up until last week.In fact, I added
another user to the FaxGroup and she gets the fax attachments and can
open them just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"drive:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
Exchange environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Don't know why the OLK folder was missing, but I recreated it and
the same issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is
quite annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote in message
...
I have no idea how you could have no OLK file if you have Outlook
installed. Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does
not integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
One more thing Russ, there is no folder starting with OLK. SO I
looked at
another users machiine and saw they had a folder called OLK1 &
OLKS so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" wrote in
message
...
Doesn't sound like a fax problem to me.
Sounds like an Outlook Secure Temp Folder problem.

With Outlook closed, click StartRun and enter %TEMP% in the
Open field.
Click OK. You should see a Windows Explorer window with the
folder list
in
the left-hand pane. (If you don't see the folder list in
Windows XP,
click
the Folders button in the toolbar.) Just below the folder named
Temp you
should see one called Temporary Internet Files. Click the plus
sign to
its
left. You should then see a subfolder whose name starts with
OLK. Select
this folder so that it's contents display in the right-hand
pane. Click
EditSelect All and then click the Delete button (or press
Delete or click
FileDelete). Close the Explorer window and restart Outlook.
Your
attachment should open now.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
G'day to all.

Up until yesterday, I was able to open a fax received in
Outlook2K3. Now
when I try to view OR save the TIFF attachment, I get the
following
error
message:

"Can't create the file FAX.TIFF. Right Click the folder you
want to
create
the file in ..."

I guess my first question would be Why is this now happening.
Nothing
has
changed on the PC.

My Second question would be: What folder is Outlook talking
about. I've
checked the Temporary Internet Folder, the user TEMP dir,
Windows Temp
dir
etc.

Does anyone know how to fix this. I've got about 80 faxes
sitting there
that
I cannot access and I need to.

Thanks

W.


























  #16  
Old September 12th, 2005, 11:30 PM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default Viewing Faxes.

That's as it should be then.
I have no other ideas. Haven't seen this.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
MS Office Document Imaging, sorry 'bout that...

"Russ Valentine [MVP-Outlook]" wrote in message
...
I see.
Unfortunately, you're the only one for whom deleting the contents of OLK
hasn't worked, so I have no idea. Post back when you figure it out. I
agree it sounds like an OL2K3 problem. The Fax Service is no longer in
the picture since you're talking about an email with an attachment now.
Did you ever tell me what the file association for TIF was or what you
meant by MSViewer?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
No sir. Nothing is required client side. SBS Fax Server receives the
incoming fax, saves it as a TIF, then sends an email to the recipient.

In any case, the problem is with Outlook 2K3, not the Fax Server, Win2K
or anything else because it works with three other users.

Thanks tho...

"Russ Valentine [MVP-Outlook]" wrote in message
...
But you must have some client side fax software installed to
communicate with SBS Fax.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Thanks again. Actually MS Fax Server saves the incoming fax as a TIF,
then simply sends an smtp message to the user with an attachment.

There is no "Client Side" software other than Outlook. We've actually
been doing this with clients for years.

BTW, as I said previously, this just started failing last Wed/Thur, up
til then it worked for over two years. So this is why I'm confused. So
something in the my Outlook (becuase other uses get emails with the
attachments and can open/save them) has changed to prevent me from
opening TIF files, but all others open and view just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
That might explain why there is no OLK file.
Unfortunately, this is an environment with which I am unfamiliar. I'm
surprised you can even get faxes routed to Outlook 2003's Inbox. What
client fax software are you using on these boxes? You may need to
redirect to an SBS group.
I do recall that Office 2003 changes the file association for TIF
files from the Fax viewer to MODI.
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Hi Russ. It's an SBS2K environment with Exch2K, Fax Server (SBS 2K)
and Win2K. This all worked fine up until last week.In fact, I added
another user to the FaxGroup and she gets the fax attachments and
can open them just fine.


"Russ Valentine [MVP-Outlook]" wrote in message
...
By "MSViewer" do you mean Microsoft Office Document Imaging, as in:
"drive:\Program Files\Common Files\Microsoft
Shared\MODI\11.0\MSPVIEW.EXE" "%1" ?

By MS Fax Server, do you meanWindows 2003 Server Fax? Is this an
Exchange environment?
--
Russ Valentine
[MVP-Outlook]
"Wiley Coyote" wrote in message
...
Don't know why the OLK folder was missing, but I recreated it and
the same issue.
MS Viewer associated withTIF,
Outlook receives faxes from MS Fax Server.

Weve tried everything, even changing file permissions. This is
quite annoying...

Thanks Russ.
"Russ Valentine [MVP-Outlook]" wrote in
message ...
I have no idea how you could have no OLK file if you have Outlook
installed. Something else must be wrong here.
What is your file association for TIF files?
How is it that you receive faxes in Outlook 2003? Its Inbox does
not integrate with any modem faxing programs.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
One more thing Russ, there is no folder starting with OLK. SO I
looked at
another users machiine and saw they had a folder called OLK1 &
OLKS so I
added these - still no go.

Wiley

"Russ Valentine [MVP-Outlook]" wrote in
message
...
Doesn't sound like a fax problem to me.
Sounds like an Outlook Secure Temp Folder problem.

With Outlook closed, click StartRun and enter %TEMP% in the
Open field.
Click OK. You should see a Windows Explorer window with the
folder list
in
the left-hand pane. (If you don't see the folder list in
Windows XP,
click
the Folders button in the toolbar.) Just below the folder
named Temp you
should see one called Temporary Internet Files. Click the plus
sign to
its
left. You should then see a subfolder whose name starts with
OLK. Select
this folder so that it's contents display in the right-hand
pane. Click
EditSelect All and then click the Delete button (or press
Delete or click
FileDelete). Close the Explorer window and restart Outlook.
Your
attachment should open now.
--
Russ Valentine
[MVP-Outlook]
"Wiley" wrote in message
...
G'day to all.

Up until yesterday, I was able to open a fax received in
Outlook2K3. Now
when I try to view OR save the TIFF attachment, I get the
following
error
message:

"Can't create the file FAX.TIFF. Right Click the folder you
want to
create
the file in ..."

I guess my first question would be Why is this now happening.
Nothing
has
changed on the PC.

My Second question would be: What folder is Outlook talking
about. I've
checked the Temporary Internet Folder, the user TEMP dir,
Windows Temp
dir
etc.

Does anyone know how to fix this. I've got about 80 faxes
sitting there
that
I cannot access and I need to.

Thanks

W.




























 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Moving worksheets into viewing area barchiba General Discussion 0 October 5th, 2005 01:11 PM
Archiving faxes Wim© Fax 2 August 26th, 2005 01:56 PM
Stop viewing FAX numbers in address book pop-up Mike Contacts 1 May 25th, 2005 09:33 PM
Preview/view faxes Daniel Sherman General Discussions 0 March 21st, 2005 08:49 PM
How do I update Word 2002 to create merged faxes? Imperfect26 Mailmerge 1 January 16th, 2005 09:10 AM


All times are GMT +1. The time now is 05:37 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.