A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Excel » Setting up and Configuration
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

The file may have been changed by another user since you last saved it



 
 
Thread Tools Display Modes
  #1  
Old August 27th, 2004, 05:36 PM
Larry
external usenet poster
 
Posts: n/a
Default The file may have been changed by another user since you last saved it

I have a user using Excel 2003 that opens any excel file
and then tries to save it gets this message:
The file file name may have been changed by another
user since you last saved it. In that case, what do you
want to do?
Save a copy
Overwrite changes

They have not shared anything. They are uptodate on
their patches.
  #2  
Old August 30th, 2004, 09:58 AM
Arnold Gao [MSFT]
external usenet poster
 
Posts: n/a
Default

Hi Larry,

Thanks for your post.

1. Does your client open the Excel files from local computer or from a
network share?
2. If your client start Excel in safe mode and then open the files, will
the same issue occur?
From Start--Run--excel /s, press OK to launch Excel in safe mode.
3. Has he/she installed any Antivirus Programs?

I would suggest you disable Antivirus Programs. If you have installed
Norton AV, the Norton Office Plug-in may cause many problems, such as
preventing Office documents from opening and causing Word/Excel to crash on
exit. In order to disable it, please refer to the following article:

329820 Latest Information About How to Use Microsoft Office with the Norton
http://support.microsoft.com/?id=329820

I hope the information helps. Have a nice day!

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

================================================== ==
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and
confers no rights.

  #3  
Old September 2nd, 2004, 02:29 AM
samman
external usenet poster
 
Posts: n/a
Default


Hi I am having the same problem as well. My client opens the file from a
network share and yes get the same problem in safe mode.



--
samman
------------------------------------------------------------------------
Posted via http://www.mcse.ms
------------------------------------------------------------------------
View this thread: http://www.mcse.ms/message999208.html

  #4  
Old September 2nd, 2004, 06:09 AM
Arnold Gao [MSFT]
external usenet poster
 
Posts: n/a
Default

Hi Samman,

Have you tried to disable AntiVirus programs?

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

================================================== ==
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and
confers no rights.

  #5  
Old September 2nd, 2004, 01:57 PM
Lady Layla
external usenet poster
 
Posts: n/a
Default

Not sure this is the greatest advice especially from someone touting security!



""Arnold Gao [MSFT]"" wrote in message
...
: Hi Samman,
:
: Have you tried to disable AntiVirus programs?
:
: Sincerely,
:
: Arnold Gao
:
: Microsoft Online Partner Support
:
:
: Get Secure! - www.microsoft.com/security
:
: ================================================== ==
: When responding to posts, please "Reply to Group" via
: your newsreader so
: that others may learn and benefit from your issue.
: ================================================== ==
: This posting is provided "AS IS" with no warranties, and
: confers no rights.
:


  #6  
Old September 2nd, 2004, 02:55 PM
Arnold Gao [MSFT]
external usenet poster
 
Posts: n/a
Default

Hi,

I suggested Larry disable Antivirus Program just as we need to identify the
root cause of the issue.

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

================================================== ==
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and
confers no rights.

  #7  
Old September 7th, 2004, 03:50 AM
Paul E. Jones
external usenet poster
 
Posts: n/a
Default

Folks,

I am experiencing the same problem now after upgrading to Windows XP SP2.
My file is stored on a Linux machine (running Samba). I did not have this
problem before. As suggested by others, I temporarily disabled my Norton
Antivirus-- it made no difference.

In my case, it appears to be a new "feature" of XP SP2.

Paul

//
// VoIP Discussion Forum
// http://www.dailypayload.com/forums/
//

""Arnold Gao [MSFT]"" wrote in message
...
Hi,

I suggested Larry disable Antivirus Program just as we need to identify
the
root cause of the issue.

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

================================================== ==
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and
confers no rights.



  #8  
Old September 7th, 2004, 06:19 PM
nikbottom
external usenet poster
 
Posts: n/a
Default

I too am experiencing the same issue with Windows 2000 Machines running Excel
2003. I have also tried disabling Virus scan (McAfee) with the same result.
This just started a couple of weeks ago, but we have been running 2003 for
several months now. Any more ideas would be appreciated.

"Paul E. Jones" wrote:

Folks,

I am experiencing the same problem now after upgrading to Windows XP SP2.
My file is stored on a Linux machine (running Samba). I did not have this
problem before. As suggested by others, I temporarily disabled my Norton
Antivirus-- it made no difference.

In my case, it appears to be a new "feature" of XP SP2.

Paul

//
// VoIP Discussion Forum
// http://www.dailypayload.com/forums/
//

""Arnold Gao [MSFT]"" wrote in message
...
Hi,

I suggested Larry disable Antivirus Program just as we need to identify
the
root cause of the issue.

Sincerely,

Arnold Gao

Microsoft Online Partner Support


Get Secure! - www.microsoft.com/security

================================================== ==
When responding to posts, please "Reply to Group" via
your newsreader so
that others may learn and benefit from your issue.
================================================== ==
This posting is provided "AS IS" with no warranties, and
confers no rights.




  #9  
Old September 8th, 2004, 05:53 AM
Paul E. Jones
external usenet poster
 
Posts: n/a
Default

So, it would appear that a recent Microsoft update has introduced this
problem. I, too, had been running with the exact same configuration for
some time. This file is one I edit several times each week and had even
edited it during the day prior to updating to SP2. I never had this problem
until I installed SP2.

You're indicating that you have been running with the same config and it
just recently started happening. You're running Windows 2000, so I would
guess that security updates were probably released more gradually than XP,
since SP2 was forthcoming.

The only conclusion I can draw is that Microsoft changed something recent
security updates. Our anti-virus programs are different, so we can't blame
those (and disabling them had no impact, anyway).

Paul


"nikbottom" wrote in message
...
I too am experiencing the same issue with Windows 2000 Machines running
Excel
2003. I have also tried disabling Virus scan (McAfee) with the same
result.
This just started a couple of weeks ago, but we have been running 2003 for
several months now. Any more ideas would be appreciated.



  #10  
Old September 8th, 2004, 07:37 PM
nikbottom
external usenet poster
 
Posts: n/a
Default

I'm actually almost leaning towards the possibility of it being an Office
update of some kind. All of my PC's should be at the same patch level since
we have group policy mandating they update Windows patches daily. We don't
yet have that in place for Office 2003. People can update at will and we
only have a handful out of several hundred machines experiencing the issue.

At least only a handful of users have complained.

"Paul E. Jones" wrote:

So, it would appear that a recent Microsoft update has introduced this
problem. I, too, had been running with the exact same configuration for
some time. This file is one I edit several times each week and had even
edited it during the day prior to updating to SP2. I never had this problem
until I installed SP2.

You're indicating that you have been running with the same config and it
just recently started happening. You're running Windows 2000, so I would
guess that security updates were probably released more gradually than XP,
since SP2 was forthcoming.

The only conclusion I can draw is that Microsoft changed something recent
security updates. Our anti-virus programs are different, so we can't blame
those (and disabling them had no impact, anyway).

Paul


"nikbottom" wrote in message
...
I too am experiencing the same issue with Windows 2000 Machines running
Excel
2003. I have also tried disabling Virus scan (McAfee) with the same
result.
This just started a couple of weeks ago, but we have been running 2003 for
several months now. Any more ideas would be appreciated.




 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Excel settings saved with file j-dawg General Discussion 1 July 22nd, 2004 09:28 PM
Product Key for Office XP P.G.Indiana Setup, Installing & Configuration 1 June 7th, 2004 03:22 AM
file may have been changed - copy or overwrite Randell Setting up and Configuration 0 February 18th, 2004 05:55 PM
Default File Location Derek Ruesch Setting up and Configuration 6 January 30th, 2004 04:03 AM


All times are GMT +1. The time now is 12:48 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.