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#1
June 1st, 2007, 12:45 PM
posted to microsoft.public.outlook.contacts
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Create new mail from contact
Hi!
One of our users have a problem with his contacts. What happens is that when he drags a contact to email instead of create a new mail the contact disapears from his contacts and appears in his inbox as a email instead. Any solution to this problem? 
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#2
June 1st, 2007, 01:20 PM
posted to microsoft.public.outlook.contacts
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Create new mail from contact
Show him how to drag with the right mouse button held down or use the Actions | New Message command.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Lina" wrote in message ... Hi! One of our users have a problem with his contacts. What happens is that when he drags a contact to email instead of create a new mail the contact disapears from his contacts and appears in his inbox as a email instead. Any solution to this problem?
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#3
June 1st, 2007, 01:53 PM
posted to microsoft.public.outlook.contacts
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Create new mail from contact
Thank you for your answer. The new message command does not work for him and.
And I also wonder why it does not work when he drags it with the left button held down. is it a setting some where? Many thanks "Sue Mosher [MVP-Outlook]" wrote: Show him how to drag with the right mouse button held down or use the Actions | New Message command. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Lina" wrote in message ... Hi! One of our users have a problem with his contacts. What happens is that when he drags a contact to email instead of create a new mail the contact disapears from his contacts and appears in his inbox as a email instead. Any solution to this problem?
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#4
June 1st, 2007, 02:08 PM
posted to microsoft.public.outlook.contacts
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Create new mail from contact
I talked to him again and told him to drag with the right button held down
but it does not work. It just moves the contact to the inbox without giving him any choice. "Lina" wrote: Thank you for your answer. The new message command does not work for him and. And I also wonder why it does not work when he drags it with the left button held down. is it a setting some where? Many thanks "Sue Mosher [MVP-Outlook]" wrote: Show him how to drag with the right mouse button held down or use the Actions | New Message command. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Lina" wrote in message ... Hi! One of our users have a problem with his contacts. What happens is that when he drags a contact to email instead of create a new mail the contact disapears from his contacts and appears in his inbox as a email instead. Any solution to this problem?
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#5
June 1st, 2007, 02:09 PM
posted to microsoft.public.outlook.contacts
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Create new mail from contact
If the New Message command doesn't work, then you have much bigger problems. Start the troubleshooting by running Detect and Repair.
Dragging with the left button is a Move operation, although in some situations it works to create a new item as you're expecting. I can't explain what you're seeing. Dragging with the right button allows choices on its release and so is much safer. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Lina" wrote in message ... Thank you for your answer. The new message command does not work for him and. And I also wonder why it does not work when he drags it with the left button held down. is it a setting some where? Many thanks "Sue Mosher [MVP-Outlook]" wrote: Show him how to drag with the right mouse button held down or use the Actions | New Message command. "Lina" wrote in message ... Hi! One of our users have a problem with his contacts. What happens is that when he drags a contact to email instead of create a new mail the contact disapears from his contacts and appears in his inbox as a email instead. Any solution to this problem?
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#6
June 1st, 2007, 02:56 PM
posted to microsoft.public.outlook.contacts
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Create new mail from contact
Thank you for taking time to answer. I discoverd that if he created a new
contact and draged that to email it all worked as it should. I also found out that he had imported the contacts from Notes. So something must have gone wrong there? We exported the contacts to excel and imoprted them as new contacts and now it all works as it should.  "Sue Mosher [MVP-Outlook]" wrote: If the New Message command doesn't work, then you have much bigger problems. Start the troubleshooting by running Detect and Repair. Dragging with the left button is a Move operation, although in some situations it works to create a new item as you're expecting. I can't explain what you're seeing. Dragging with the right button allows choices on its release and so is much safer. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Lina" wrote in message ... Thank you for your answer. The new message command does not work for him and. And I also wonder why it does not work when he drags it with the left button held down. is it a setting some where? Many thanks "Sue Mosher [MVP-Outlook]" wrote: Show him how to drag with the right mouse button held down or use the Actions | New Message command. "Lina" wrote in message ... Hi! One of our users have a problem with his contacts. What happens is that when he drags a contact to email instead of create a new mail the contact disapears from his contacts and appears in his inbox as a email instead. Any solution to this problem?
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#7
June 1st, 2007, 03:21 PM
posted to microsoft.public.outlook.contacts
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Create new mail from contact
It's impossible to say, given that Outlook has no native Notes import functionality.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/article.aspx?id=54 "Lina" wrote in message news  Thank you for taking time to answer. I discoverd that if he created a new contact and draged that to email it all worked as it should. I also found out that he had imported the contacts from Notes. So something must have gone wrong there? We exported the contacts to excel and imoprted them as new contacts and now it all works as it should. "Sue Mosher [MVP-Outlook]" wrote: If the New Message command doesn't work, then you have much bigger problems. Start the troubleshooting by running Detect and Repair. Dragging with the left button is a Move operation, although in some situations it works to create a new item as you're expecting. I can't explain what "Lina" wrote in message ... Thank you for your answer. The new message command does not work for him and. And I also wonder why it does not work when he drags it with the left button held down. is it a setting some where? Many thanks "Sue Mosher [MVP-Outlook]" wrote: Show him how to drag with the right mouse button held down or use the Actions | New Message command. "Lina" wrote in message ... Hi! One of our users have a problem with his contacts. What happens is that when he drags a contact to email instead of create a new mail the contact disapears from his contacts and appears in his inbox as a email instead. Any solution to this problem?
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