cannot send to a particular email address

I have been emailing a person for 2 years, and now, for an unknown reason,
the emails have been sent from my end, but she is not receiving them.
Neither of us have changed addresses. What can I do?

What mail servers at either end are you using?
Also can you recieve her emails? Is there any anti-spam software in the way?


--
Andel


"amgroovers" wrote:

I have been emailing a person for 2 years, and now, for an unknown reason,
the emails have been sent from my end, but she is not receiving them.
Neither of us have changed addresses. What can I do?

amgroovers wrote:

I have been emailing a person for 2 years, and now, for an unknown
reason, the emails have been sent from my end, but she is not
receiving them. Neither of us have changed addresses. What can I do?

What happens when you try? What version of Outlook are you using?
--
Brian Tillman

I'm using Bigpond broadband, she's using Connexus broadband. I can receive
her emails. I'm using Vet anti virus, Zone Labs Security and AVG anti spy
ware, neither of which I have changed any settings.

"Andel" wrote:

What mail servers at either end are you using?
Also can you recieve her emails? Is there any anti-spam software in the way?


--
Andel


"amgroovers" wrote:

I have been emailing a person for 2 years, and now, for an unknown reason,
the emails have been sent from my end, but she is not receiving them.
Neither of us have changed addresses. What can I do?

I'm using Microsoft office outlook 2003. My mail goes through as if it's been
sent. It says sending message, then appears in sent items . So it is going
somewhere.

"Brian Tillman" wrote:

amgroovers wrote:

I have been emailing a person for 2 years, and now, for an unknown
reason, the emails have been sent from my end, but she is not
receiving them. Neither of us have changed addresses. What can I do?

What happens when you try? What version of Outlook are you using?
--
Brian Tillman

amgroovers wrote:

I'm using Microsoft office outlook 2003. My mail goes through as if
it's been sent. It says sending message, then appears in sent items .
So it is going somewhere.

Enable diagnostic logging to see if the messages actually left Outlook. If
so, it's a server problem.
--
Brian Tillman

I have enabled the logging. Where and how do I read the log files. What do I
do if it's a server problem?

"Brian Tillman" wrote:

amgroovers wrote:

I'm using Microsoft office outlook 2003. My mail goes through as if
it's been sent. It says sending message, then appears in sent items .
So it is going somewhere.

Enable diagnostic logging to see if the messages actually left Outlook. If
so, it's a server problem.
--
Brian Tillman

amgroovers wrote:

I have enabled the logging. Where and how do I read the log files.

See http://support.microsoft.com/?id=300479

What do I do if it's a server problem?

If the server accepted the message (which you should be able to tell, but if
not, post the log), then you'll have to contact the people who support the
server and complain. You'll have proof that it's their problem.
--
Brian Tillman

I can't find any log files. It says (Logging Enabled) in my Inbox, and have
done a search for anything with OPMLog.log and can't find any. Have tried
sending emails to this particular address and still not working. I copied my
own address and sent it to myself, and I received it but she didn't. Where
can I find the log file?

"Brian Tillman" wrote:

amgroovers wrote:

I have enabled the logging. Where and how do I read the log files.

See http://support.microsoft.com/?id=300479

What do I do if it's a server problem?

If the server accepted the message (which you should be able to tell, but if
not, post the log), then you'll have to contact the people who support the
server and complain. You'll have proof that it's their problem.
--
Brian Tillman

amgroovers wrote:

I can't find any log files.

They're right where the article I cited states they are. Open Windows
Explorer, enter
%temp% in the address field, and click Go.
--
Brian Tillman