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#1
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Outlook 2003 Helped Me Lose A Message
I had spent quite a lot of time on an important message and finally
sent it out to a client. I then desired to move it to my client's message folder. I right-clicked on the message in the SENT ITEMS folder and selected "Move to folder...". Well, the folder offered up was a folder that was in the Contacts folder tree rather than in the Messages tree. Unfortunately, it had the same name as a message folder and it fooled me. But it didn't "look right" so when I was asked if I wanted to "save" the changes to the folder, I replied "no". I then discovered that I'd been looking at a Contacts folder and that my message was irretrievably lost. If that's a "Works As Designed" behavior, design be damned! Yeah, I helped but why isn't it an error to try to move a message to a contacts folder? Why does Outlook even allow this? Don't make sense to me. Frustrated... -- ASelene |
#2
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Outlook 2003 Helped Me Lose A Message
Go to the contacts folder and chance the view to something like "by
category" or anything that gives you a table view. This should allow you to pick out the message (icon will be different), so you can move it somewhere else. As for the answer to the questions, messages, contacts, calendar, tasks, ..etc are all based on default class knows as an interpersonal message or "IPM" for short. Every folder in Outlook can store items built on this class. Hence, the reason why you can move items where you least expect it. "Adam Selene" wrote in message ... I had spent quite a lot of time on an important message and finally sent it out to a client. I then desired to move it to my client's message folder. I right-clicked on the message in the SENT ITEMS folder and selected "Move to folder...". Well, the folder offered up was a folder that was in the Contacts folder tree rather than in the Messages tree. Unfortunately, it had the same name as a message folder and it fooled me. But it didn't "look right" so when I was asked if I wanted to "save" the changes to the folder, I replied "no". I then discovered that I'd been looking at a Contacts folder and that my message was irretrievably lost. If that's a "Works As Designed" behavior, design be damned! Yeah, I helped but why isn't it an error to try to move a message to a contacts folder? Why does Outlook even allow this? Don't make sense to me. Frustrated... -- ASelene |
#3
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Outlook 2003 Helped Me Lose A Message
No, it's gone. Recall I said "NO" when asked if I wanted to "Change
the Folder". So, no changes were stored. But the original message was deleted anyway. I treated the "No" like a "Cancel" response fully expecting my move to be aborted. It wasn't though. My message was merely moved to the "bit bucket". Not good. IMHO, messages and contacts are totally dissimilar objects and should never be mingled. But the real culprit is the loss of the message in the face of a "No" response. IMHO, this is a catastrophe in the making. On Wed, 4 Aug 2004 02:13:52 -0700, "neo [mvp outlook]" wrote: Go to the contacts folder and chance the view to something like "by category" or anything that gives you a table view. This should allow you to pick out the message (icon will be different), so you can move it somewhere else. As for the answer to the questions, messages, contacts, calendar, tasks, .etc are all based on default class knows as an interpersonal message or "IPM" for short. Every folder in Outlook can store items built on this class. Hence, the reason why you can move items where you least expect it. "Adam Selene" wrote in message .. . I had spent quite a lot of time on an important message and finally sent it out to a client. I then desired to move it to my client's message folder. I right-clicked on the message in the SENT ITEMS folder and selected "Move to folder...". Well, the folder offered up was a folder that was in the Contacts folder tree rather than in the Messages tree. Unfortunately, it had the same name as a message folder and it fooled me. But it didn't "look right" so when I was asked if I wanted to "save" the changes to the folder, I replied "no". I then discovered that I'd been looking at a Contacts folder and that my message was irretrievably lost. If that's a "Works As Designed" behavior, design be damned! Yeah, I helped but why isn't it an error to try to move a message to a contacts folder? Why does Outlook even allow this? Don't make sense to me. Frustrated... -- ASelene -- ASelene |
#4
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Outlook 2003 Helped Me Lose A Message
That shouldn't have happened. If you right click on an item and select Move
to Folder, the next dialog displays the folder list, OK button, Cancel button, and a New Folder button. Cancel means nothing happens, OK it moves, and New Folder button that lets you create a new folder and then the dialog highlights said folder. So I understand where you think the process went haywire, what button/option did you select at this point? Outside of that, I'm guessing the message is still around (unless it hit the deleted items folder and said folder was emptied). Have you tried searching for a word/term that might be in the item that you believe is lost? (CTRL + SHIFT + F to do an advanced find. Make sure you start at the top of the store [Personal Folders] since items can get hidden behind the "Outlook Today" page.) "Adam Selene" wrote in message ... No, it's gone. Recall I said "NO" when asked if I wanted to "Change the Folder". So, no changes were stored. But the original message was deleted anyway. I treated the "No" like a "Cancel" response fully expecting my move to be aborted. It wasn't though. My message was merely moved to the "bit bucket". Not good. IMHO, messages and contacts are totally dissimilar objects and should never be mingled. But the real culprit is the loss of the message in the face of a "No" response. IMHO, this is a catastrophe in the making. On Wed, 4 Aug 2004 02:13:52 -0700, "neo [mvp outlook]" wrote: Go to the contacts folder and chance the view to something like "by category" or anything that gives you a table view. This should allow you to pick out the message (icon will be different), so you can move it somewhere else. As for the answer to the questions, messages, contacts, calendar, tasks, .etc are all based on default class knows as an interpersonal message or "IPM" for short. Every folder in Outlook can store items built on this class. Hence, the reason why you can move items where you least expect it. "Adam Selene" wrote in message .. . I had spent quite a lot of time on an important message and finally sent it out to a client. I then desired to move it to my client's message folder. I right-clicked on the message in the SENT ITEMS folder and selected "Move to folder...". Well, the folder offered up was a folder that was in the Contacts folder tree rather than in the Messages tree. Unfortunately, it had the same name as a message folder and it fooled me. But it didn't "look right" so when I was asked if I wanted to "save" the changes to the folder, I replied "no". I then discovered that I'd been looking at a Contacts folder and that my message was irretrievably lost. If that's a "Works As Designed" behavior, design be damned! Yeah, I helped but why isn't it an error to try to move a message to a contacts folder? Why does Outlook even allow this? Don't make sense to me. Frustrated... -- ASelene -- ASelene |
#5
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Outlook 2003 Helped Me Lose A Message
On Wed, 4 Aug 2004 19:58:14 -0700, "neo [mvp outlook]"
wrote: That shouldn't have happened. If you right click on an item and select Move to Folder, the next dialog displays the folder list, OK button, Cancel button, and a New Folder button. Cancel means nothing happens, OK it moves, and New Folder button that lets you create a new folder and then the dialog highlights said folder. So I understand where you think the process went haywire, what button/option did you select at this point? Well, the problem was that I didn't get an OK|Cancel button; I got asked if I wanted to "save the changes" to the destination folder with choices "Yes" or "No". Since I knew something was wrong (but not what) I chose "No" thinking that it was tantamount to "Cancel". Unfortunately, the message was simply discarded and the target folder (which I later learned was a Contacts subfolder) was unchanged. Outside of that, I'm guessing the message is still around (unless it hit the deleted items folder and said folder was emptied). Have you tried searching for a word/term that might be in the item that you believe is lost? (CTRL + SHIFT + F to do an advanced find. Make sure you start at the top of the store [Personal Folders] since items can get hidden behind the "Outlook Today" page.) Tried that but no luck. No, the message just vanished. In a sense, Outlook seems to have reacted to the incompatibility between message and contact but the result (with my help) was loss of data. I'll see if I can reproduce the problem and do a better job of documenting. "Adam Selene" wrote in message .. . No, it's gone. Recall I said "NO" when asked if I wanted to "Change the Folder". So, no changes were stored. But the original message was deleted anyway. I treated the "No" like a "Cancel" response fully expecting my move to be aborted. It wasn't though. My message was merely moved to the "bit bucket". Not good. IMHO, messages and contacts are totally dissimilar objects and should never be mingled. But the real culprit is the loss of the message in the face of a "No" response. IMHO, this is a catastrophe in the making. On Wed, 4 Aug 2004 02:13:52 -0700, "neo [mvp outlook]" wrote: Go to the contacts folder and chance the view to something like "by category" or anything that gives you a table view. This should allow you to pick out the message (icon will be different), so you can move it somewhere else. As for the answer to the questions, messages, contacts, calendar, tasks, .etc are all based on default class knows as an interpersonal message or "IPM" for short. Every folder in Outlook can store items built on this class. Hence, the reason why you can move items where you least expect it. "Adam Selene" wrote in message .. . I had spent quite a lot of time on an important message and finally sent it out to a client. I then desired to move it to my client's message folder. I right-clicked on the message in the SENT ITEMS folder and selected "Move to folder...". Well, the folder offered up was a folder that was in the Contacts folder tree rather than in the Messages tree. Unfortunately, it had the same name as a message folder and it fooled me. But it didn't "look right" so when I was asked if I wanted to "save" the changes to the folder, I replied "no". I then discovered that I'd been looking at a Contacts folder and that my message was irretrievably lost. If that's a "Works As Designed" behavior, design be damned! Yeah, I helped but why isn't it an error to try to move a message to a contacts folder? Why does Outlook even allow this? Don't make sense to me. Frustrated... -- ASelene -- ASelene -- ASelene |
#6
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Outlook 2003 Helped Me Lose A Message
OK, I created a Draft message and saved it.
Then, I right-clicked on the message and selected "Move to folder.." Then, I navigated to a small Contacts sub-folder and clicked OK. Then, I got a pop-up as if creating a new "Untitled" Contact. I closed that without saving. I then got a message asking if I wanted to save the changes in the folder. Responses are "Yes" and "No". I clicked "No". Message has been deleted. It is absolutely gone. IMHO, this is really confusing behavior. The original problem arose because I have a contact subfolder which has the same name as that of a message subfolder. Outlook appears to offer as target the last folder used and if it's not clear the folder is of the wrong class, then something bad is likely to happen. We should have the opportunity to cancel the move. Doesn't happen. On Wed, 4 Aug 2004 19:58:14 -0700, "neo [mvp outlook]" wrote: That shouldn't have happened. If you right click on an item and select Move to Folder, the next dialog displays the folder list, OK button, Cancel button, and a New Folder button. Cancel means nothing happens, OK it moves, and New Folder button that lets you create a new folder and then the dialog highlights said folder. So I understand where you think the process went haywire, what button/option did you select at this point? Outside of that, I'm guessing the message is still around (unless it hit the deleted items folder and said folder was emptied). Have you tried searching for a word/term that might be in the item that you believe is lost? (CTRL + SHIFT + F to do an advanced find. Make sure you start at the top of the store [Personal Folders] since items can get hidden behind the "Outlook Today" page.) "Adam Selene" wrote in message .. . No, it's gone. Recall I said "NO" when asked if I wanted to "Change the Folder". So, no changes were stored. But the original message was deleted anyway. I treated the "No" like a "Cancel" response fully expecting my move to be aborted. It wasn't though. My message was merely moved to the "bit bucket". Not good. IMHO, messages and contacts are totally dissimilar objects and should never be mingled. But the real culprit is the loss of the message in the face of a "No" response. IMHO, this is a catastrophe in the making. On Wed, 4 Aug 2004 02:13:52 -0700, "neo [mvp outlook]" wrote: Go to the contacts folder and chance the view to something like "by category" or anything that gives you a table view. This should allow you to pick out the message (icon will be different), so you can move it somewhere else. As for the answer to the questions, messages, contacts, calendar, tasks, .etc are all based on default class knows as an interpersonal message or "IPM" for short. Every folder in Outlook can store items built on this class. Hence, the reason why you can move items where you least expect it. "Adam Selene" wrote in message .. . I had spent quite a lot of time on an important message and finally sent it out to a client. I then desired to move it to my client's message folder. I right-clicked on the message in the SENT ITEMS folder and selected "Move to folder...". Well, the folder offered up was a folder that was in the Contacts folder tree rather than in the Messages tree. Unfortunately, it had the same name as a message folder and it fooled me. But it didn't "look right" so when I was asked if I wanted to "save" the changes to the folder, I replied "no". I then discovered that I'd been looking at a Contacts folder and that my message was irretrievably lost. If that's a "Works As Designed" behavior, design be damned! Yeah, I helped but why isn't it an error to try to move a message to a contacts folder? Why does Outlook even allow this? Don't make sense to me. Frustrated... -- ASelene -- ASelene -- ASelene |
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