Contacts files in Word 2003

Menu Option: File: Send to: Mail recipient
or using Word as an email editor

When clicking on To: or CC: to access an address book, the show names
drop-down list lists:
Outlook Address Book
My Contacts
This is the name I chose in Outlook: Properties: Outlook address book.
The list displayed is different from the contacts in Outlook. How can I
access my Outlook Contacts? Did I mess something up when I installed Office?
I am using Office 2003 Professional.
I have enabled the contacts folder as an email address book.

Roy Lehmann wrote:

Menu Option: File: Send to: Mail recipient
or using Word as an email editor

When clicking on To: or CC: to access an address book, the show names
drop-down list lists:
Outlook Address Book
My Contacts
This is the name I chose in Outlook: Properties: Outlook address book.
The list displayed is different from the contacts in Outlook. How
can I access my Outlook Contacts? Did I mess something up when I
installed Office? I am using Office 2003 Professional.
I have enabled the contacts folder as an email address book.

If it truly says "My Contacts" and not "Contacts", then you have a folder
called "My Contacts" that is enabled as an address book and the OAB
interface is showing that folder and not your Contacts folder. If you have
enabled your default Contacts folder as an address book, it should appear in
the "Show names from the" drop-down. If this happened to me, I'd remove the
OAB service from my mail profile, stop and restart Outlook, add the OAB
service back in, stop and restart Outlook another time, then reenable
Contacts as an address book.
--
Brian Tillman

Details:
Outlook folder Contacts has my correct contact list. Its properties show it
enabled as an email address book and its name as My Contacts. Word mail
merge correctly acceses this address book. The problem is limited to using
Word as an email editor. Please guide through your suggestion.

"Brian Tillman" wrote:

Roy Lehmann wrote:

Menu Option: File: Send to: Mail recipient
or using Word as an email editor

When clicking on To: or CC: to access an address book, the show names
drop-down list lists:
Outlook Address Book
My Contacts
This is the name I chose in Outlook: Properties: Outlook address book.
The list displayed is different from the contacts in Outlook. How
can I access my Outlook Contacts? Did I mess something up when I
installed Office? I am using Office 2003 Professional.
I have enabled the contacts folder as an email address book.

If it truly says "My Contacts" and not "Contacts", then you have a folder
called "My Contacts" that is enabled as an address book and the OAB
interface is showing that folder and not your Contacts folder. If you have
enabled your default Contacts folder as an address book, it should appear in
the "Show names from the" drop-down. If this happened to me, I'd remove the
OAB service from my mail profile, stop and restart Outlook, add the OAB
service back in, stop and restart Outlook another time, then reenable
Contacts as an address book.
--
Brian Tillman

Roy Lehmann wrote:

Outlook folder Contacts has my correct contact list. Its properties
show it enabled as an email address book and its name as My Contacts.
Word mail merge correctly acceses this address book. The problem is
limited to using Word as an email editor. Please guide through your
suggestion.

Since what I described has nothing to do with creating new messages, it
doesn't matter what you're using for that. You can't have have a default
Contacts folder named "My Contacts". It will be named "Contacts". It can't
have any other name. Please tell me exactly how you see the name "My
Contacts" and where and how you way "My Contacts" in the properties of a
COntacts folder named "Contacts".
--
Brian Tillman

I am sorry for not being explicit. In Outlook when I display the folder list
it has a folder named Contacts. This displays the same contact list as
clicking on the Contacts Icon at the bottom. This is the correct list. When
I right click the Contacts folder, click on properties, and click on Outlook
Address Book tab the following is displayed:
the contacts icon with Contacts next to it
Show this folder as an email address book is checked
In the Name of the address book: textbox is "My Contacts"

The problem is in Word when editing email. Clicking on To... or CC... the
Select Names dialog box is displayed. Show names fom the: drop down list
displays:

Outlook Address Book
My Contacts

The name "My Contacts" changes with the name in Outlook properties. The
list displayed in word is not my contacts in Outlook.

Can this be fixed?



"Brian Tillman" wrote:

Roy Lehmann wrote:

Outlook folder Contacts has my correct contact list. Its properties
show it enabled as an email address book and its name as My Contacts.
Word mail merge correctly acceses this address book. The problem is
limited to using Word as an email editor. Please guide through your
suggestion.

Since what I described has nothing to do with creating new messages, it
doesn't matter what you're using for that. You can't have have a default
Contacts folder named "My Contacts". It will be named "Contacts". It can't
have any other name. Please tell me exactly how you see the name "My
Contacts" and where and how you way "My Contacts" in the properties of a
COntacts folder named "Contacts".
--
Brian Tillman

Roy Lehmann wrote:

I am sorry for not being explicit. In Outlook when I display the
folder list it has a folder named Contacts. This displays the same
contact list as clicking on the Contacts Icon at the bottom. This is
the correct list. When I right click the Contacts folder, click on
properties, and click on Outlook Address Book tab the following is
displayed:
the contacts icon with Contacts next to it
Show this folder as an email address book is checked
In the Name of the address book: textbox is "My Contacts"

So, your address book service is damaged, as I said, and removing it and
readding it will fix it, as I said.

The name "My Contacts" changes with the name in Outlook properties.
The list displayed in word is not my contacts in Outlook.

What "Outlook properties"? What exactly do you do to display these
properties?
--
Brian Tillman

What "Outlook properties"? What exactly do you do to display these
properties?
Shorthand for: Right click the Contacts folder, click on Properties, and
click on Outlook Address Book tab

So, your address book service is damaged, as I said, and removing it and
readding it will fix it, as I said.

My turn to be picky. Please get me started on this.


"Brian Tillman" wrote:

Roy Lehmann wrote:

I am sorry for not being explicit. In Outlook when I display the
folder list it has a folder named Contacts. This displays the same
contact list as clicking on the Contacts Icon at the bottom. This is
the correct list. When I right click the Contacts folder, click on
properties, and click on Outlook Address Book tab the following is
displayed:
the contacts icon with Contacts next to it
Show this folder as an email address book is checked
In the Name of the address book: textbox is "My Contacts"

So, your address book service is damaged, as I said, and removing it and
readding it will fix it, as I said.

The name "My Contacts" changes with the name in Outlook properties.
The list displayed in word is not my contacts in Outlook.

What "Outlook properties"? What exactly do you do to display these
properties?
--
Brian Tillman

Roy Lehmann wrote:

My turn to be picky. Please get me started on this.

First, let me start by stating that unless the contact records contain some
resolved (i.e., underlined) electronic address, like an e-mail address or a
fax number, it will not appear in the Address Book interface.

Go back to the properties field you examined, and change it to match the
folder name. Click OK to accept. Then in Outlook's main menu, click
ToolsE-mail AccountsView or change existing directories or address
booksNext. Select Outlook Address Book and click Remove. Click Finish.
Close and restart Outlook. Click ToolsE-mail AccountsAdd a new directory
or address bookNextAdditional Address BooksNextOutlook Address
BookNextFinish. (You should also get the option of choosing the Address
Book display order in this process so that you can choose it if the default
doesn't suit you.) Stop and restart Outlook. Right-click Contacts, choose
Properties, select the Outlook Address Book tab, and make sure "Show this
folder as an e-mail Address Book" is checked. Click OK. Now open the
Address Book service by clicking on the Address Book icon in the Standard
toolbar. Click ToolsOptions. You should see Contacts in the lower pane.
If you don't, you should be able to add it.
--
Brian Tillman

First, let me start by stating that unless the contact records contain some
resolved (i.e., underlined) electronic address, like an e-mail address or a
fax number, it will not appear in the Address Book interface.

Duh! This is a valid feature in Outlook. You can not send an email unless
you have an email address.

But I got off on a tangent when I was sen here from the Word community.
This same feature is a bug in Word, because it won't let me use
Tools - Letters and Mailings - and either Envelopes and Labels or Letter
Wizard.
Mail Merge works fine.
Is this bug fixed in Office 2007?

"Brian Tillman" wrote:

Roy Lehmann wrote:

My turn to be picky. Please get me started on this.

First, let me start by stating that unless the contact records contain some
resolved (i.e., underlined) electronic address, like an e-mail address or a
fax number, it will not appear in the Address Book interface.

Go back to the properties field you examined, and change it to match the
folder name. Click OK to accept. Then in Outlook's main menu, click
ToolsE-mail AccountsView or change existing directories or address
booksNext. Select Outlook Address Book and click Remove. Click Finish.
Close and restart Outlook. Click ToolsE-mail AccountsAdd a new directory
or address bookNextAdditional Address BooksNextOutlook Address
BookNextFinish. (You should also get the option of choosing the Address
Book display order in this process so that you can choose it if the default
doesn't suit you.) Stop and restart Outlook. Right-click Contacts, choose
Properties, select the Outlook Address Book tab, and make sure "Show this
folder as an e-mail Address Book" is checked. Click OK. Now open the
Address Book service by clicking on the Address Book icon in the Standard
toolbar. Click ToolsOptions. You should see Contacts in the lower pane.
If you don't, you should be able to add it.
--
Brian Tillman

Roy Lehmann wrote:

Is this bug fixed in Office 2007?

I don't use Office 2007 yet.
--
Brian Tillman