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Dep. mailboxes, search folders and "changed by" attribute
Our scenario: I have set up department mailboxes that ppl in that department open in addition to their own mailbox. Those mailboxes receive quite a large amount of mails every day, up to 1500 mails a day. And 6-8 persons open and read those mails. I want to be able to track who has read (I.E. changed) each mail. Also I want to be able to create several "search folders" on the dep. mailboxes to have different views on the mails. I have done some experimenting and I have found out that I can use the "Changed by" attribute when grouping mails. And use flags to indicate that a mail has been read. But the problem is, to view search folders on the dep. mailboxes, it seems I have to give the users "Full mailbox access". And when I give the users full access to the mailbox, the "changed by" attribute does not work ("changed by" is set to mailbox user rather than the user changing the mail) Please help, anyone. How can i make use of "search folders" on shared mailboxes, and also track who has changed a mail item? Thanx in advance Øyvind |
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Dep. mailboxes, search folders and "changed by" attribute
Oh, and I forgot to say:
It's on Exchange 2003 and Outlook 2003 clients Øyvind "Øyvind Antila" wrote in message ... Our scenario: I have set up department mailboxes that ppl in that department open in addition to their own mailbox. Those mailboxes receive quite a large amount of mails every day, up to 1500 mails a day. And 6-8 persons open and read those mails. I want to be able to track who has read (I.E. changed) each mail. Also I want to be able to create several "search folders" on the dep. mailboxes to have different views on the mails. I have done some experimenting and I have found out that I can use the "Changed by" attribute when grouping mails. And use flags to indicate that a mail has been read. But the problem is, to view search folders on the dep. mailboxes, it seems I have to give the users "Full mailbox access". And when I give the users full access to the mailbox, the "changed by" attribute does not work ("changed by" is set to mailbox user rather than the user changing the mail) Please help, anyone. How can i make use of "search folders" on shared mailboxes, and also track who has changed a mail item? Thanx in advance Øyvind |
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