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Cannot get OL 2003 to use contact list that I created



 
 
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  #21  
Old June 17th, 2007, 05:15 AM posted to microsoft.public.outlook.contacts
timfitz
external usenet poster
 
Posts: 3
Default Cannot get OL 2003 to use contact list that I created

Sorry we didn't get the final answer in the Forum Danny.
You showed great restraint in all your posts to Russ. Does seem odd that
there are no other MVPs with any input. I stumbled on this forum by accident
tonight and just started browsing(actually from a link to a 2005 post).
Russ has offered the same to the point advice and helpful attitude since at
least that year.
Not likely that I would post a question to this forum! Who needs the attitude?

"Russ Valentine [MVP-Outlook]" wrote:

Aren't you going to tell us what it was?
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
Thank you for your time and effort. A solution was found with the help of
another party.

"Danny" wrote:



"Russ Valentine [MVP-Outlook]" wrote:

Well that would depend the view to which you are referring.


I'm referring to the folder that is displayed when I hit the "Contacts"
button that is located between the "Task" and "Calender" buttons. Is that
the
folder that you are referring to?




The "left pane"
is the Navigation Pane, and any button there that says "Contacts" will
take
you to the view of your Contacts Folders. That is the only place you
should
enter or edit Contact data.
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
When you say "contacts folder", are you talking about the folder
whose
button
is on the bottom left pane between calender and tasks?

"Russ Valentine [MVP-Outlook]" wrote:

Any electronic addresses that you have entered in your Contacts
Folder
will
appear in your address book view. If they are not, then you haven't
followed
the instructions correctly. You have not posted enough for us to
tell
what
you are doing wrong. Check some basics:
1. Have you entered electronic addresses in your Contacts Folder and
are
they resolved (underlined)?
2. Are you selecting the correct Contacts Folder to view in the
address
book? You may have more than one listed there from your previous
unsuccessful efforts. Make sure you are looking at the one into
which you
have entered data.
3. Have you restarted Outlook since creating and designating a
Contacts
Folder?
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...
I did follow the instructions (in the link that you posted). The
first
time
that I followed those instructions were when they were posted for
another
person.I read them, I followed them. Twice. Sometimes Instructions
do
not
work and the reason needs to be troubleshooted. That is why I am
turning
to
this forum. I am trying to understand what it is that I am doing
wrong.
To do this I have asked a couple of questions to try to figure out
what
I
am
doing wrong.

Here is one in response to a statement that you made...

You never use the address book view to create anything or to
enter
any
data.

I'm not. (not this time around anyway). In the past I have done
that.
After
all, there is a "new contact" command in the address book.
QUESTION: So, in the future, when I want to add a contact I need
to do
so
through the contact button on the left side instead of within the
address
book at the top, do I have that right?

The answer to this may stop future problems.

The important question....here are your instructions and my
responses
after
attempting them...

As I said, you enter all data in the Contacts Folder. Then you
configure
the
address book view to display that folder:

I have what I think is that very folder....located on the left
lower
pane
between "tasks" and "calender". Is that right?

http://support.microsoft.com/default...Product=ol2002

I have followed the above instructions and created a new address
book.


Now I am told to "mark my contact folder for use with my address
book"
I have done that. Now, I have a new address book listed under"
Outlook
Address Book" in the address book drop- down.
How do I now get the info from the "Contacts" button (over on the
left
between Tasks and Calender) into this new address book without
re-typing
all
of the information?

I have gone through these steps 3 times now and I cannot get it to
work.
Following the instructions does not work. I need help with
troubleshooting
the problem. Microsoft documentation is not helping.

I'm sorry that Russ is getting frustrated. Is there someone
reading
this
that has come upon this same problem that has found a resolution?

"Russ Valentine [MVP-Outlook]" wrote:

Please just read the instructions I posted. It cannot be stated
any
more
clearly. When you have followed the instructions that are posted,
all
the
data in your Contacts Folder will appear in the address book
view.
Again: the address book contains no data. It is simply a view of
the
electronic addresses that reside in your Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...


"Russ Valentine [MVP-Outlook]" wrote:

You never use the address book view to create anything or to
enter
any
data.

I'm not. (not this time around anyway). In the past I have done
that.
After
all, there is a "new contact" command in the address book.
QUESTION: So, in the future, when I want to add a contact I
need to
do
so
through the contact button on the left side instead of within
the
address
book at the top, do I have that right?




As I said, you enter all data in the Contacts Folder. Then you
configure
the
address book view to display that folder:

I have what I think is that very folder....located on the left
lower
pane
between "tasks" and "calender". Is that right?

http://support.microsoft.com/default...Product=ol2002

I have followed the above instructions and created a new
address
book.


Now I am told to "mark my contact folder for use with my
address
book"
I have done that. Now, I have a new address book listed under"
Outlook
Address Book" in the address book drop- down.
How do I now get the info from the "Contacts" button (over on
the
left
between Tasks and Calender) into this new address book without
re-typing
all
of the information?





--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...

There is an address book icon in the toolbar at the top of
OL.Hitting
this
button gives me an "address book" window. Onthe right side
of
this
window
is
a drop down that offers "contacts" or "Outlook Address
Book". The
latter,
I
believe is the one that I tried to create using the previous
instructions.
If
I choose this one I am told that "there are no entries in
this
address
book".

As far as what i've done to correct the problem.....I tried
to
drag
and
drop
names from one to the other and I've tried to figure out how
to
navigate
to
whereever the target contacts are located in order to make
it
the
default.
I'm thinking that if it is stored somewhere as say a .PAB, I
could
move
it
to
the correct folder that OL goes to for that info. I can't
find
it.
So,
I'm
reaching out for help.



"Russ Valentine [MVP-Outlook]" wrote:

So let's assume you have a Contacts Folder that is
correctly
populated.
Where do these Contacts not appear that you think they
should,
and
what
have
you done to correct the situation?
--
Russ Valentine
[MVP-Outlook]
"Danny" wrote in message
...

 




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