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#11
October 13th, 2008, 07:09 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
I've got the answer:
Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news 
||||| In Outlook 2007 when I press the "To" button in a new mail||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show. 
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#12
October 14th, 2008, 09:49 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
Fremont,
Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new mail||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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#13
October 14th, 2008, 11:47 AM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
State how you created your new profile connected it to your data source.
Your profile is still corrupt. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Fremont, Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new mail||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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#14
October 14th, 2008, 04:47 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
"Fremont" wrote in message
... I've got exact the same problem like this. Please cc to me when you got an answer. The answer was already posted in the thread. Go back and read it. -- Brian Tillman [MVP-Outlook]
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#15
October 14th, 2008, 05:21 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
Russ,
Creating the new Profile was easy but configuring it to read outr old data store caused me problems which I thought I had overcome. Could you please guide me as to how to do this configuration? Many thanks. "Russ Valentine [MVP-Outlook]" wrote: State how you created your new profile connected it to your data source. Your profile is still corrupt. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Fremont, Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new mail||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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#16
October 14th, 2008, 10:31 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
Russ,
Will do as you say and then let you know how I get on. Thanks. "Russ Valentine [MVP-Outlook]" wrote: Sure. First make sure the new profile has a unique name. This new profile will create a new PST file and set it as it's default. All you need to do is open the PST file you want to use and make it the default. Then restart Outlook and close the previous default PST file. You should then be able to enable your Contact Folder as an email address book. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, Creating the new Profile was easy but configuring it to read outr old data store caused me problems which I thought I had overcome. Could you please guide me as to how to do this configuration? Many thanks. "Russ Valentine [MVP-Outlook]" wrote: State how you created your new profile connected it to your data source. Your profile is still corrupt. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Fremont, Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new ||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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#17
October 15th, 2008, 12:11 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
Russ,
I am missing something in your instructions. How do I open the PST file I want to use and then how do I select it as the default.? I can open the PST file starting My Computer / C /etc/ Microsoft / Outlook / but then I get lost as to how to select the PST file. Please talk me through this phase step by step. Many thanks. "Russ Valentine [MVP-Outlook]" wrote: Sure. First make sure the new profile has a unique name. This new profile will create a new PST file and set it as it's default. All you need to do is open the PST file you want to use and make it the default. Then restart Outlook and close the previous default PST file. You should then be able to enable your Contact Folder as an email address book. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, Creating the new Profile was easy but configuring it to read outr old data store caused me problems which I thought I had overcome. Could you please guide me as to how to do this configuration? Many thanks. "Russ Valentine [MVP-Outlook]" wrote: State how you created your new profile connected it to your data source. Your profile is still corrupt. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Fremont, Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new ||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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#18
October 15th, 2008, 03:08 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
Russ,
Many thanks for your help. All is working oK now "Russ Valentine [MVP-Outlook]" wrote: File Open Outlook Data File... Browse to the location of the PST file and open it. Tools Account Settings Data Files to set it as the default. Restart Outlook. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, I am missing something in your instructions. How do I open the PST file I want to use and then how do I select it as the default.? I can open the PST file starting My Computer / C /etc/ Microsoft / Outlook / but then I get lost as to how to select the PST file. Please talk me through this phase step by step. Many thanks. "Russ Valentine [MVP-Outlook]" wrote: Sure. First make sure the new profile has a unique name. This new profile will create a new PST file and set it as it's default. All you need to do is open the PST file you want to use and make it the default. Then restart Outlook and close the previous default PST file. You should then be able to enable your Contact Folder as an email address book. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, Creating the new Profile was easy but configuring it to read outr old data store caused me problems which I thought I had overcome. Could you please guide me as to how to do this configuration? Many thanks. "Russ Valentine [MVP-Outlook]" wrote: State how you created your new profile connected it to your data source. Your profile is still corrupt. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Fremont, Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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#19
October 15th, 2008, 07:32 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
Russ,
An afterthought. As I like to keep computers neat and tidy I expect it is OK to remove the original profile (Outlook) and also the PST files I created during my problem solving attempts - Outlook 1 and Outlook 2. This would leave my new profile and the single PST file OUtlook. Please let me know if you agree. Many thanks again. I don't know what folks like me would do without help from peope like you. You are gems. "BobRob" wrote: Russ, Many thanks for your help. All is working oK now "Russ Valentine [MVP-Outlook]" wrote: File Open Outlook Data File... Browse to the location of the PST file and open it. Tools Account Settings Data Files to set it as the default. Restart Outlook. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, I am missing something in your instructions. How do I open the PST file I want to use and then how do I select it as the default.? I can open the PST file starting My Computer / C /etc/ Microsoft / Outlook / but then I get lost as to how to select the PST file. Please talk me through this phase step by step. Many thanks. "Russ Valentine [MVP-Outlook]" wrote: Sure. First make sure the new profile has a unique name. This new profile will create a new PST file and set it as it's default. All you need to do is open the PST file you want to use and make it the default. Then restart Outlook and close the previous default PST file. You should then be able to enable your Contact Folder as an email address book. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, Creating the new Profile was easy but configuring it to read outr old data store caused me problems which I thought I had overcome. Could you please guide me as to how to do this configuration? Many thanks. "Russ Valentine [MVP-Outlook]" wrote: State how you created your new profile connected it to your data source. Your profile is still corrupt. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Fremont, Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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#20
October 15th, 2008, 09:31 PM
posted to microsoft.public.outlook.contacts
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Outlook 2007 does not show Contacts list in e-Mail "To" button
It would be fine with just one caveat. Make sure you remove the PST file
from the Outlook profile (by closing it) before you remove it from your hard drive. If you don't, you will corrupt your Outlook profile again. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, An afterthought. As I like to keep computers neat and tidy I expect it is OK to remove the original profile (Outlook) and also the PST files I created during my problem solving attempts - Outlook 1 and Outlook 2. This would leave my new profile and the single PST file OUtlook. Please let me know if you agree. Many thanks again. I don't know what folks like me would do without help from peope like you. You are gems. "BobRob" wrote: Russ, Many thanks for your help. All is working oK now "Russ Valentine [MVP-Outlook]" wrote: File Open Outlook Data File... Browse to the location of the PST file and open it. Tools Account Settings Data Files to set it as the default. Restart Outlook. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, I am missing something in your instructions. How do I open the PST file I want to use and then how do I select it as the default.? I can open the PST file starting My Computer / C /etc/ Microsoft / Outlook / but then I get lost as to how to select the PST file. Please talk me through this phase step by step. Many thanks. "Russ Valentine [MVP-Outlook]" wrote: Sure. First make sure the new profile has a unique name. This new profile will create a new PST file and set it as it's default. All you need to do is open the PST file you want to use and make it the default. Then restart Outlook and close the previous default PST file. You should then be able to enable your Contact Folder as an email address book. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Russ, Creating the new Profile was easy but configuring it to read outr old data store caused me problems which I thought I had overcome. Could you please guide me as to how to do this configuration? Many thanks. "Russ Valentine [MVP-Outlook]" wrote: State how you created your new profile connected it to your data source. Your profile is still corrupt. -- Russ Valentine [MVP-Outlook] "BobRob" wrote in message ... Fremont, Thanks for your suggestion but I am afraid it does not provide a solution. Anybody got any other ideas? Why is the tick box greyed out? By the tick box I mean the one in Contact properties "use as an e-mail address book". "Fremont" wrote: I've got the answer: Click the Mail icon in Control Panel Choose outlook as the profile when starting outlook Then see what happens. -- Fremont "BobRob" wrote: Milly, I set up a new profile and configered it to read the original Outlook data file, as you sugggested. However, when I went to mark the Contact folder for use as an e-mail address book. The tick box was ticked but still greyed out. The result is that the list box is blank when you press the "To" button in a new e-mail. Any other suggestions? "BobRob" wrote: Milly, I will try this solution next time I help the lady out. Will let you know how I get on. "Milly Staples [MVP - Outlook]" wrote: You may need to set up a new mail profile to resolve this issue. Control Panel-Mail Icon-Profiles-New. Do not copy the old profile. Configure the new profile to use your old data store. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, BobRob asked: | Russ, | | I spoke too soon. I am helping a lady (new to computing) get up and | running with Outlook 2007 and I thought your reference would sort the | problem out BUT no success. | | Under the Address Book tab it shows as Contacts so I went to mark the | Contact folder for use as an e-mail address book. The tick box was | ticked BUT greyed out. So I thought we had been succesful but no. | | Where can you suggest I try next to solve the problem of the Contacts | not being listed when the "To" button is pressed in an e-mail? | | "Russ Valentine [MVP-Outlook]" wrote: | || You're welcome. Glad it worked. A lot of users have trouble with the || Outlook Address Book in Outlook 2007 if they didn't migrate their || data correctly. Glad you did. || -- || Russ Valentine || [MVP-Outlook] || "BobRob" wrote in message || ... ||| Russ, ||| ||| Thanks for your very prompt reply. All now OK ||| ||| "Russ Valentine [MVP-Outlook]" wrote: ||| |||| You failed to configure the Outlook Address Book Service correctly |||| in this |||| profile. |||| http://support.microsoft.com/default...Product=ol2002 |||| |||| -- |||| Russ Valentine |||| [MVP-Outlook] |||| "BobRob" wrote in message |||| news
||||| In Outlook 2007 when I press the "To" button in a new ||||| mesage my Contact ||||| list does not show. The list box s blank. ||||| ||||| I can I make my Contact list show.
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