share contacts

Hello,
I have a 2003 Small business server setup, using exchange 2003 with Outlook
2003 clients. The company wants to have one central repository for contact
information, the idea of the Public Contact folder and tasks folder was
implemented. The trouble with this is that an advanced user was seeing that
"linking" tasks with contacts or contacts with tasks did not seem to happen.
What is the best way to centrally share and have one source for contacts, and
be able to link these contacts to tasks and calendars?

Thank you

"Didn't happen" sounds like the users didn't know how to use the =
Contacts box at the bottom of the task form. Outlook can't know what =
contact to link with a task unless the user tells it.

Or maybe you meant something else?=20

--=20
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for=20
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"AANIT" wrote in message =
...
Hello,
I have a 2003 Small business server setup, using exchange 2003 with =
Outlook=20
2003 clients. The company wants to have one central repository for =
contact=20
information, the idea of the Public Contact folder and tasks folder =
was=20
implemented. The trouble with this is that an advanced user was seeing =
that=20
"linking" tasks with contacts or contacts with tasks did not seem to =
happen.=20
What is the best way to centrally share and have one source for =
contacts, and=20
be able to link these contacts to tasks and calendars?
=20
Thank you

Thank you Sue.
Ths user knew about the contacts box. The setup was as follows:
Public folder for Tasks with subfolders underneath for user1 and user2.
Public Folder for Contacts.
So would I be right in saying that linking information, emails, contact
notes etc within these public folders should all work/link the same as if
these folders were in their own exchange mailbox?

"Sue Mosher [MVP-Outlook]" wrote:

"Didn't happen" sounds like the users didn't know how to use the Contacts box at the bottom of the task form. Outlook can't know what contact to link with a task unless the user tells it.

Or maybe you meant something else?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"AANIT" wrote in message ...
Hello,
I have a 2003 Small business server setup, using exchange 2003 with Outlook
2003 clients. The company wants to have one central repository for contact
information, the idea of the Public Contact folder and tasks folder was
implemented. The trouble with this is that an advanced user was seeing that
"linking" tasks with contacts or contacts with tasks did not seem to happen.
What is the best way to centrally share and have one source for contacts, and
be able to link these contacts to tasks and calendars?

Thank you

The user needs to click the Contacts button or type the name into the Contacts box on the task item in order to create the link to the contact.

Or they can create the task while in the contact by using the Actions | New Task command.

You still didn't give us much of a clue as to what "did not seem to happen" means.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"AANIT" wrote in message ...
Thank you Sue.
Ths user knew about the contacts box. The setup was as follows:
Public folder for Tasks with subfolders underneath for user1 and user2.
Public Folder for Contacts.
So would I be right in saying that linking information, emails, contact
notes etc within these public folders should all work/link the same as if
these folders were in their own exchange mailbox?

"Sue Mosher [MVP-Outlook]" wrote:

"Didn't happen" sounds like the users didn't know how to use the Contacts box at the bottom of the task form. Outlook can't know what contact to link with a task unless the user tells it.

Or maybe you meant something else?

"AANIT" wrote in message ...
Hello,
I have a 2003 Small business server setup, using exchange 2003 with Outlook
2003 clients. The company wants to have one central repository for contact
information, the idea of the Public Contact folder and tasks folder was
implemented. The trouble with this is that an advanced user was seeing that
"linking" tasks with contacts or contacts with tasks did not seem to happen.
What is the best way to centrally share and have one source for contacts, and
be able to link these contacts to tasks and calendars?

Thank you