A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Outlook » Contacts
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

restored contacts but blank address book



 
 
Thread Tools Display Modes
  #1  
Old April 29th, 2004, 05:17 AM
Marian
external usenet poster
 
Posts: n/a
Default restored contacts but blank address book

Using Outlook 2002 on home PC - no network

I somehow wiped out all my contacts. I was able to open a
backup .pst folder and drag and drop contacts into currnt
Outlook contacts. I can see all the contacts, but my
address book is empty. I can't select contacts when
drafting new emails. Suggestions?
  #2  
Old April 29th, 2004, 05:37 AM
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: n/a
Default restored contacts but blank address book

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]
"Marian" wrote in message
...
Using Outlook 2002 on home PC - no network

I somehow wiped out all my contacts. I was able to open a
backup .pst folder and drag and drop contacts into currnt
Outlook contacts. I can see all the contacts, but my
address book is empty. I can't select contacts when
drafting new emails. Suggestions?



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 08:00 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.