New Mail Notification - How to make it stay on screen till clicked OK Outlook 2003?

Recently I upgraded one of my clients from Outlook XP to 2003.

Up to the XP version there was a New Mail Notifcation option that would open
a dialogue box saying "You have New Mail" and you had to click OK to get rid
of it.

Under 2003 it brings up the nice transparent notifications, and you can
change how long they stay on screen upto about 30 seconds. But my clients
are frequently away from their desks and on their return now have to go to
Outlook to check if mail has arrived in their absence.

Does anyone know if there is a way of getting the New Mail notification from
XP back again??

Or any ideas about workaround to let people know they have new mail without
having to go to Outlook 2003?

Thanks in advance

Simon

What you can do is go to ToolsOptionsPreferencesEmail
OptionsAdvanced Email Options and check the box that says
show an envelope icon in the notification area. This will
provide an envelope icon in the system tray, and if they
see one of those then they have new mail.

The bad thing is that dependent on the number of icons in
the system tray, they may not see the envelope if some
icons are hidden. Pretty easy to fix though...just have
them close out of Outlook and reopen it. This will make
Outlook the most recent icon in the system tray and make
that notification visible.

Hope that this helps.

Joseph Rapoport, MCP
-----Original Message-----
Recently I upgraded one of my clients from Outlook XP to
2003.

Up to the XP version there was a New Mail Notifcation
option that would open
a dialogue box saying "You have New Mail" and you had to
click OK to get rid
of it.

Under 2003 it brings up the nice transparent
notifications, and you can
change how long they stay on screen upto about 30
seconds. But my clients
are frequently away from their desks and on their return
now have to go to
Outlook to check if mail has arrived in their absence.

Does anyone know if there is a way of getting the New
Mail notification from
XP back again??

Or any ideas about workaround to let people know they
have new mail without
having to go to Outlook 2003?

Thanks in advance

Simon


.

Many thanks for this,

I have tried this myself, and can see how it can work, but it is not as
blindingly obvious as the dialogue box you used to get in earlier versionsof
outlook!! Microsoft seem to have taken a small step backwards here by not at
least giving users the option of this method of notification.

Thanks again

Simon

"Joseph Rapoport" wrote in message
...
What you can do is go to ToolsOptionsPreferencesEmail
OptionsAdvanced Email Options and check the box that says
show an envelope icon in the notification area. This will
provide an envelope icon in the system tray, and if they
see one of those then they have new mail.

The bad thing is that dependent on the number of icons in
the system tray, they may not see the envelope if some
icons are hidden. Pretty easy to fix though...just have
them close out of Outlook and reopen it. This will make
Outlook the most recent icon in the system tray and make
that notification visible.

Hope that this helps.

Joseph Rapoport, MCP
-----Original Message-----
Recently I upgraded one of my clients from Outlook XP to
2003.

Up to the XP version there was a New Mail Notifcation
option that would open
a dialogue box saying "You have New Mail" and you had to
click OK to get rid
of it.

Under 2003 it brings up the nice transparent
notifications, and you can
change how long they stay on screen upto about 30
seconds. But my clients
are frequently away from their desks and on their return
now have to go to
Outlook to check if mail has arrived in their absence.

Does anyone know if there is a way of getting the New
Mail notification from
XP back again??

Or any ideas about workaround to let people know they
have new mail without
having to go to Outlook 2003?

Thanks in advance

Simon


.