If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Replacement for FaxTalk 6.0
Does anyone know of a reliable company that makes a voice/fax phone
answering system for a small company? Thought Communications, the maker of FaxTalk, just informed us that Windows Service & Release Patch 2 has rendered their software useless. They say our only option is to upgrade to their newest version. (I hope that Shell or Exxon doesn't change the gas formula that these people use to power their Mercedes). |
#2
|
|||
|
|||
Then why not just keep a machine running an older OS running if you are
unwilling to upgrade? FWIW, the cost of buying and learning a new program will probably cost a lot more than upgrading - as will rolling back to an old os on one or more computers. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ "mary" anon wrote in message ... Does anyone know of a reliable company that makes a voice/fax phone answering system for a small company? Thought Communications, the maker of FaxTalk, just informed us that Windows Service & Release Patch 2 has rendered their software useless. They say our only option is to upgrade to their newest version. (I hope that Shell or Exxon doesn't change the gas formula that these people use to power their Mercedes). |
#3
|
|||
|
|||
Well that's a thought. We just downloaded SP 2 to 8 machines here. Maybe I'm
wrong but I thought most software companies issued patches when MS did if the MS patch caused problems. "Diane Poremsky [MVP]" wrote in message ... Then why not just keep a machine running an older OS running if you are unwilling to upgrade? FWIW, the cost of buying and learning a new program will probably cost a lot more than upgrading - as will rolling back to an old os on one or more computers. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ "mary" anon wrote in message ... Does anyone know of a reliable company that makes a voice/fax phone answering system for a small company? Thought Communications, the maker of FaxTalk, just informed us that Windows Service & Release Patch 2 has rendered their software useless. They say our only option is to upgrade to their newest version. (I hope that Shell or Exxon doesn't change the gas formula that these people use to power their Mercedes). |
#4
|
|||
|
|||
It depends on the age of the software - small companies often can't afford
to provide patches older versions of their software. They need to make major changes to the code then test and retest it and the cost in man hours is often high. If there are problems with the newest version, then yes, they will release fixes... but it could take them 6 months or more after they learned of problems with SP2 to release a patch to fix the older version. From their support page: Support for FaxTalk products is provided for 6 months after the release of the next major version It looks like v7 was released in July 2004 and the 6 month period is approaching. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ "mary" anon wrote in message ... Well that's a thought. We just downloaded SP 2 to 8 machines here. Maybe I'm wrong but I thought most software companies issued patches when MS did if the MS patch caused problems. |
#5
|
|||
|
|||
After our experience, my boss won't buy from them agaim. Maybe that is
unfair but he was left with a very bad taste in his mouth. "Diane Poremsky [MVP]" wrote in message ... It depends on the age of the software - small companies often can't afford to provide patches older versions of their software. They need to make major changes to the code then test and retest it and the cost in man hours is often high. If there are problems with the newest version, then yes, they will release fixes... but it could take them 6 months or more after they learned of problems with SP2 to release a patch to fix the older version. From their support page: Support for FaxTalk products is provided for 6 months after the release of the next major version It looks like v7 was released in July 2004 and the 6 month period is approaching. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Author, Google and Other Search Engines (Visual QuickStart Guide) Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Join OneNote Tips mailing list: http://www.onenote-tips.net/ "mary" anon wrote in message ... Well that's a thought. We just downloaded SP 2 to 8 machines here. Maybe I'm wrong but I thought most software companies issued patches when MS did if the MS patch caused problems. |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
function call as event replacement | stefan hoffmann | Using Forms | 2 | July 16th, 2004 04:27 PM |
Replacement Disk | Sheilamn | General Discussions | 3 | June 1st, 2004 09:03 PM |
Replacement OEM CDs for MS Office XP Professional | John | General Discussions | 2 | May 3rd, 2004 03:51 AM |
Replacement CDs for OEM MS Office XP | John | Setup, Installing & Configuration | 2 | May 3rd, 2004 03:48 AM |