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#1
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address book opens in search
I am using Outlook 2007. When adding contacts to my address book I ran into 2
problems. Problem 1: The more urgent problem is: I can't get out of Search. When I open Address Book (either by clicking the book icon, or going to Tools-Address Book, or control-shift-B), it opens to the Search box. It asks me to "Type your search keywords and click 'go' to perform a search." If I search, it works. When I save and close the contact, and open Address Book again, it opens to the search box. I can't find a way to look at my address book - I can only see the search box and individual contacts if I search for them. How do I get Outlook to show me my Address Book? I've re-started the program. I've rebooted. No change. Problem 2: Before Problem 1 started, I entered a new contact, but just a name and phone number - no email address. The contact did not display in the address book (remember, this is when I could still see my address book). How can I access the contact info for this contact, when it doesn't appear in the address book? How can I edit it, or look at the phone number I entered? It's as if it isn't there. (But I know it is - thinking I must have made a mistake, I tried to re-enter it and was told there was a contact with identical information.) Thanks to anybody who can help. |
#2
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address book opens in search
You never use the address book view for data entry or editing. That's not
what it's for and never was. Use the Contacts Folder. That where Contact data resides. The address book view only displays electronic addresses so of course a phone number wouldn't appear. -- Russ Valentine [MVP-Outlook] "nota-bene" wrote in message ... I am using Outlook 2007. When adding contacts to my address book I ran into 2 problems. Problem 1: The more urgent problem is: I can't get out of Search. When I open Address Book (either by clicking the book icon, or going to Tools-Address Book, or control-shift-B), it opens to the Search box. It asks me to "Type your search keywords and click 'go' to perform a search." If I search, it works. When I save and close the contact, and open Address Book again, it opens to the search box. I can't find a way to look at my address book - I can only see the search box and individual contacts if I search for them. How do I get Outlook to show me my Address Book? I've re-started the program. I've rebooted. No change. Problem 2: Before Problem 1 started, I entered a new contact, but just a name and phone number - no email address. The contact did not display in the address book (remember, this is when I could still see my address book). How can I access the contact info for this contact, when it doesn't appear in the address book? How can I edit it, or look at the phone number I entered? It's as if it isn't there. (But I know it is - thinking I must have made a mistake, I tried to re-enter it and was told there was a contact with identical information.) Thanks to anybody who can help. |
#3
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address book opens in search
I have just got problem 1 since this morning.
does anyone know how to fix it ? Outlook 2007 on Vista connected to Exchange 2003 reboot did not help "Russ Valentine [MVP-Outlook]" wrote: You never use the address book view for data entry or editing. That's not what it's for and never was. Use the Contacts Folder. That where Contact data resides. The address book view only displays electronic addresses so of course a phone number wouldn't appear. -- Russ Valentine [MVP-Outlook] "nota-bene" wrote in message ... I am using Outlook 2007. When adding contacts to my address book I ran into 2 problems. Problem 1: The more urgent problem is: I can't get out of Search. When I open Address Book (either by clicking the book icon, or going to Tools-Address Book, or control-shift-B), it opens to the Search box. It asks me to "Type your search keywords and click 'go' to perform a search." If I search, it works. When I save and close the contact, and open Address Book again, it opens to the search box. I can't find a way to look at my address book - I can only see the search box and individual contacts if I search for them. How do I get Outlook to show me my Address Book? I've re-started the program. I've rebooted. No change. Problem 2: Before Problem 1 started, I entered a new contact, but just a name and phone number - no email address. The contact did not display in the address book (remember, this is when I could still see my address book). How can I access the contact info for this contact, when it doesn't appear in the address book? How can I edit it, or look at the phone number I entered? It's as if it isn't there. (But I know it is - thinking I must have made a mistake, I tried to re-enter it and was told there was a contact with identical information.) Thanks to anybody who can help. |
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