error: KB294555 There was a problem retreiving printer information for this obj.

Hello all.

I'm having trouble with Access 2002. On any database,
blank or premade, if I try to create a new report I get
the error:
There was a problem retrieving printer information for
this object. The object may have been sent to a printer
that is unavailable.
This problem is detailed in KB article #29455.
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;294555

I use a network printer (HP8000) and windows xp pro,
access 2002. I have followed their steps to get this to
work but it is still giving me the same error.


my net use:
D:\Documents and Settings\JLongwel\Desktopnet use lpt2
Local name LPT2
Remote name \\GAOGLIMFS10\GAOGLPRN46
Resource type Print
Status OK
# Opens 0
# Connections 2
The command completed successfully.

D:\Documents and Settings\JLongwel\Desktopnet use lpt1
Local name LPT1
Remote name \\GAOGLIMFS10\GAOGLPRN46
Resource type Print
Status OK
# Opens 0
# Connections 2
The command completed successfully.

Does anyone have any suggestions other than the ones in
the KB article that might point me in the right
direction? I have already tried a fresh install and that
does not work. A user that sits right beside me, has the
exact same configuration does not have this problem. The
only difference being she does have a printer connected to
the computer in the lpt1 port.

John:

Have you tried installing any printer driver on your local machine and have
it point to LPT1, even if you don't have a printer attached? Then you can
use the NetUse command to direct your net printer to LPT2. Set the
reports to use the default printer.
--
Steve Arbaugh
ACG Soft
http://ourworld.compuserve.com/homepages/attac-cg

"John Longwell" wrote in message
...
Hello all.

I'm having trouble with Access 2002. On any database,
blank or premade, if I try to create a new report I get
the error:
There was a problem retrieving printer information for
this object. The object may have been sent to a printer
that is unavailable.
This problem is detailed in KB article #29455.
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;294555

I use a network printer (HP8000) and windows xp pro,
access 2002. I have followed their steps to get this to
work but it is still giving me the same error.


my net use:
D:\Documents and Settings\JLongwel\Desktopnet use lpt2
Local name LPT2
Remote name \\GAOGLIMFS10\GAOGLPRN46
Resource type Print
Status OK
# Opens 0
# Connections 2
The command completed successfully.

D:\Documents and Settings\JLongwel\Desktopnet use lpt1
Local name LPT1
Remote name \\GAOGLIMFS10\GAOGLPRN46
Resource type Print
Status OK
# Opens 0
# Connections 2
The command completed successfully.

Does anyone have any suggestions other than the ones in
the KB article that might point me in the right
direction? I have already tried a fresh install and that
does not work. A user that sits right beside me, has the
exact same configuration does not have this problem. The
only difference being she does have a printer connected to
the computer in the lpt1 port.

I found an unused HP 3820 and installed it to my lpt1
(after removing my net use lpt1) and now I'm able to
create reports as normal.

Thanks for the tip!

John Longwell
-----Original Message-----
John:

Have you tried installing any printer driver on your
local machine and have
it point to LPT1, even if you don't have a printer
attached? Then you can
use the NetUse command to direct your net printer to
LPT2. Set the
reports to use the default printer.
--
Steve Arbaugh
ACG Soft
http://ourworld.compuserve.com/homepages/attac-cg

"John Longwell" wrote in
message
...
Hello all.

I'm having trouble with Access 2002. On any database,
blank or premade, if I try to create a new report I get
the error:
There was a problem retrieving printer information for
this object. The object may have been sent to a printer
that is unavailable.
This problem is detailed in KB article #29455.
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;294555

I use a network printer (HP8000) and windows xp pro,
access 2002. I have followed their steps to get this to
work but it is still giving me the same error.


my net use:
D:\Documents and Settings\JLongwel\Desktopnet use lpt2
Local name LPT2
Remote name \\GAOGLIMFS10\GAOGLPRN46
Resource type Print
Status OK
# Opens 0
# Connections 2
The command completed successfully.

D:\Documents and Settings\JLongwel\Desktopnet use lpt1
Local name LPT1
Remote name \\GAOGLIMFS10\GAOGLPRN46
Resource type Print
Status OK
# Opens 0
# Connections 2
The command completed successfully.

Does anyone have any suggestions other than the ones in
the KB article that might point me in the right
direction? I have already tried a fresh install and
that
does not work. A user that sits right beside me, has
the
exact same configuration does not have this problem.
The
only difference being she does have a printer connected
to
the computer in the lpt1 port.


.