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Installation Disaster - Sony Office-Ready PC & Medialess License K
I have a brand new Sony VAIO notebook that had a trial version of Office 2007
Small Business installed. I had also purchsed a medialess lecense for Ofiice Professional 2007. Sony tech support told me to download a trial version of Office Professional, remove the Small Business version from my computer, and use the purchased key to activate the trial version of Professional. But the trial Office Professional does not accept my key, and I do not know what to do now. HELP! |
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Installation Disaster - Sony Office-Ready PC & Medialess License K
"VC" wrote in message ... I have a brand new Sony VAIO notebook that had a trial version of Office 2007 Small Business installed. I had also purchsed a medialess lecense for Ofiice Professional 2007. Sony tech support told me to download a trial version of Office Professional, remove the Small Business version from my computer, and use the purchased key to activate the trial version of Professional. But the trial Office Professional does not accept my key, and I do not know what to do now. HELP! That is because Sony tech support told you wrong! MLK will NOT activate any trial software that you can download. The Office ready PC needed to be installed by Sony using a program disk that they would have in their possession during the computer's initial setup. Go to this Microsoft web site, enter the pertinent information and either download your software OR better yet purchase the back up media CD/DVD. http://www.microsoft.com/office/back...s/default.mspx Ensure that when it asks if you purchased the MLK and computer within the last 90 days you answer yes otherwise you won't be able to get the software. |
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