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Trouble sorting contacts when sending email



 
 
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  #1  
Old May 15th, 2004, 01:50 AM
Gary Townsend
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Default Trouble sorting contacts when sending email

Hi Everyone,

First off, I'm using Outlook 2002 and Windows XP Home.

After reading a lot of posts here I came up with a workable solution to
my problem. I just have run into one kink. I have about 250 Contacts
in Outlook, but I only regularly email to about 15 or 20 of these folks.
I got tired of scrolling down through the long list looking for
contacts, and I don't like just typing in the names because sometimes I
forget someone.

My solution was to make another Contacts folder called "Email addresses"
where I put only the person's name and email address for this "short
list" of email addresses. I switched the address book to look at this
contact list first, but I'm still having a problem. No matter what I
do, when I go to send an email and I click "To" to bring up the address
book, they list always displays FirstName LastName. I've tried changing
the following:

1. I clicked Tools, Options, Contact Options. Both options are set to
LastName, FirstName. I've changed them back and forth, but nothing
makes a difference....I don't really think these are what I want though.

2. I've looked high and low and can't find any way to change the
display options for the address book. I thought in Outlook 2000 there
was an option for this, but I can't find it in Outlook 2002.

I just upgraded from Outlook 2000, and I had it displaying the way I
wanted it there. Unfortunately I deleted my old email address folder
and set up a new one today and now can't figure out how to get it
LastName, FirstName like I had it in Outlook 2000.

Any help would be greatly appreciated.

Regards,

Gary
  #2  
Old May 15th, 2004, 02:05 AM
Gary Townsend
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Default Trouble sorting contacts when sending email

I forgot to mention, I also tried clicking Tools--Email Accounts and
then selected "View or change existing directories or address books".
The only option in th window that comes up is the Outlook Address Book
(MAPI). I select it and click "Change" and for both of my Contact
folders I chose "Show names by" "Files As (Smith, John)".

This didn't solve my problem either.

I am not connected to any Exchange server or anything like that. I'm
just using Outlook to access my POP3 mail and keeps Contacts, Calendar
and Notes. I sync with a PocketPC, but I'm not syncing email.

If I forgot any pertinent information please let me know.

Regards,

Gary
  #3  
Old May 15th, 2004, 02:21 AM
Gary Townsend
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Default Trouble sorting contacts when sending email

Well, I realized I had installed this last week but never checked for
updates. I installed SP3 and that seems to have solved the problem.

Regards,

Gary
 




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