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#31
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Contacts? Address book?
Are each of the subfolders marked as an address book? Right click on each,
choose Properties and go to the Outlook Address Book tab "firepastor" wrote in message ... Sue, When I created contacts, I did not make separate contact folders but a series of sub-folders under the contacts folder. Might this be why I cannot make your answer work? I have checked the Outlook Address Book box but the Address Book shows no entries. |
#32
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Contacts? Address book?
If I understand your (Sue') reply correctly, the two entries (i.e., Outlook
Address Book and Contacts) are not a list of two choices but a hierarchy where the Outlook Address Book happens to only contain a single item (Contacts)? I guess I hadn't noticed the indentation! Having now mastered how to mark an Outlook contacts folder "Show this folder as an e-mail Address Book" I've got what seems to me to be a related question: How do I get the items that are visible in Outlook's "Address Book" to be available to other programs such as the Microsoft Fax Console? I've read lots of threads, etc., and have found clues (WAB/Windows Address Book versus OAB/Outlook Address Book, etc.) -- some of which may be irrelevant to Outlook 2003 (which is what I'm using) -- but I haven't been able to configure the Fax Console to use the Outlook Address Book. Help? "Sue Mosher [MVP-Outlook]" wrote: There is no choice. Outlook Address Book contains only address lists built from your contacts folders, not individual entries. If you had 10 contacts folders that you wanted to see in the Outlook Address Book, it would have 10 different lists underneath it. -- Sue Mosher, Outlook MVP |
#33
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Contacts? Address book?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ajgmisc" wrote in message ... If I understand your (Sue') reply correctly, the two entries (i.e., Outlook Address Book and Contacts) are not a list of two choices but a hierarchy where the Outlook Address Book happens to only contain a single item (Contacts)? I guess I hadn't noticed the indentation! Yes, that's exactly write. Having now mastered how to mark an Outlook contacts folder "Show this folder as an e-mail Address Book" I've got what seems to me to be a related question: How do I get the items that are visible in Outlook's "Address Book" to be available to other programs such as the Microsoft Fax Console? That would be something for the people who write the Fax Console software to work out, I'm afraid. It's not something that Outlook controls. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx |
#34
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Contacts? Address book?
Whenever you set Outlook to be your default Contact List manager for your
operating system (Control Panel Internet Options Programs), Windows XP Fax will use your Outlook Address Book. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... If I understand your (Sue') reply correctly, the two entries (i.e., Outlook Address Book and Contacts) are not a list of two choices but a hierarchy where the Outlook Address Book happens to only contain a single item (Contacts)? I guess I hadn't noticed the indentation! Having now mastered how to mark an Outlook contacts folder "Show this folder as an e-mail Address Book" I've got what seems to me to be a related question: How do I get the items that are visible in Outlook's "Address Book" to be available to other programs such as the Microsoft Fax Console? I've read lots of threads, etc., and have found clues (WAB/Windows Address Book versus OAB/Outlook Address Book, etc.) -- some of which may be irrelevant to Outlook 2003 (which is what I'm using) -- but I haven't been able to configure the Fax Console to use the Outlook Address Book. Help? "Sue Mosher [MVP-Outlook]" wrote: There is no choice. Outlook Address Book contains only address lists built from your contacts folders, not individual entries. If you had 10 contacts folders that you wanted to see in the Outlook Address Book, it would have 10 different lists underneath it. -- Sue Mosher, Outlook MVP |
#35
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Contacts? Address book?
I checked the setting that Russ specified and found that "Contact List" was
already set to "Microsoft Office Outlook." I tried changing it to the other choice ("Address Book"), applying the change, and then changing it back to see if that might give things a kick in the right direction, but Fax Console still seems to be looking at the address book associated with a Windows program named "Address Book" (and that address book is empty). I'm considering removing (uninstalling) the Windows component named "Fax Services" and then adding it back again because I seem to remember making some choices when I added Fax Services originally that were relevant to my current problem. However, I'm not planning to do that until I hear back from others. At one time, I had the Fax Console showing me the Outlook Address Book. I believe (but am not 100% sure) that things went amiss either when I installed a Microsoft update for Outlook or when I converted from the old format .pst file to the format introduced with Outlook 2003. I don't know if this is relevant, but "About" in Fax Console shows it to be Version 5.1 (build 2600.xpsp_sp2_gdr.050301-1519: Service Pack 2). "Russ Valentine [MVP-Outlook]" wrote: Whenever you set Outlook to be your default Contact List manager for your operating system (Control Panel Internet Options Programs), Windows XP Fax will use your Outlook Address Book. -- Russ Valentine [MVP-Outlook] |
#36
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Contacts? Address book?
What you claim cannot be reproduced. When you properly configure your
Outlook Address Book and set your OS to use it, Windows Fax will use it too. You've missed something. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... I checked the setting that Russ specified and found that "Contact List" was already set to "Microsoft Office Outlook." I tried changing it to the other choice ("Address Book"), applying the change, and then changing it back to see if that might give things a kick in the right direction, but Fax Console still seems to be looking at the address book associated with a Windows program named "Address Book" (and that address book is empty). I'm considering removing (uninstalling) the Windows component named "Fax Services" and then adding it back again because I seem to remember making some choices when I added Fax Services originally that were relevant to my current problem. However, I'm not planning to do that until I hear back from others. At one time, I had the Fax Console showing me the Outlook Address Book. I believe (but am not 100% sure) that things went amiss either when I installed a Microsoft update for Outlook or when I converted from the old format .pst file to the format introduced with Outlook 2003. I don't know if this is relevant, but "About" in Fax Console shows it to be Version 5.1 (build 2600.xpsp_sp2_gdr.050301-1519: Service Pack 2). "Russ Valentine [MVP-Outlook]" wrote: Whenever you set Outlook to be your default Contact List manager for your operating system (Control Panel Internet Options Programs), Windows XP Fax will use your Outlook Address Book. -- Russ Valentine [MVP-Outlook] |
#37
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Contacts? Address book?
Russ,
For lack of anything else to try, I figured it was reasonably harmless to remove the Windows Component "Fax Services," reboot, and then add it back. Unfortunately, that turned up another problem. I have no idea whether this newly discovered problem underlies my Address Book problem or not. I'll describe what I encounterd here briefly, but it will not surprised if you and the other experts consider the Outlook discussions to be the wrong place to be looking for help with it (if that's the case, I'd appreciate any thoughts on where to find information!). However, maybe it will look familiar to someone... When I tried to add "Fax Services" back to Windows using the Windows Component Wizard (which I access via Add/Remove Programs), I got a series of "Setup cannot copy the file filename" messages even though the files were in the I386 folder where it was looking. Similar problems are described in a number of KB articles (e.g., 894351), but I've tried both resolutions listed and neither has solved the problem. Any constructive advice would be appreciated. ----------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote: What you claim cannot be reproduced. When you properly configure your Outlook Address Book and set your OS to use it, Windows Fax will use it too. You've missed something. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... I checked the setting that Russ specified and found that "Contact List" was already set to "Microsoft Office Outlook." I tried changing it to the other choice ("Address Book"), applying the change, and then changing it back to see if that might give things a kick in the right direction, but Fax Console still seems to be looking at the address book associated with a Windows program named "Address Book" (and that address book is empty). I'm considering removing (uninstalling) the Windows component named "Fax Services" and then adding it back again because I seem to remember making some choices when I added Fax Services originally that were relevant to my current problem. However, I'm not planning to do that until I hear back from others. At one time, I had the Fax Console showing me the Outlook Address Book. I believe (but am not 100% sure) that things went amiss either when I installed a Microsoft update for Outlook or when I converted from the old format .pst file to the format introduced with Outlook 2003. I don't know if this is relevant, but "About" in Fax Console shows it to be Version 5.1 (build 2600.xpsp_sp2_gdr.050301-1519: Service Pack 2). "Russ Valentine [MVP-Outlook]" wrote: Whenever you set Outlook to be your default Contact List manager for your operating system (Control Panel Internet Options Programs), Windows XP Fax will use your Outlook Address Book. -- Russ Valentine [MVP-Outlook] |
#38
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Contacts? Address book?
Adding and removing the Fax Service is not recommended. We have posted
information on this type of problem he http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132 -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... Russ, For lack of anything else to try, I figured it was reasonably harmless to remove the Windows Component "Fax Services," reboot, and then add it back. Unfortunately, that turned up another problem. I have no idea whether this newly discovered problem underlies my Address Book problem or not. I'll describe what I encounterd here briefly, but it will not surprised if you and the other experts consider the Outlook discussions to be the wrong place to be looking for help with it (if that's the case, I'd appreciate any thoughts on where to find information!). However, maybe it will look familiar to someone... When I tried to add "Fax Services" back to Windows using the Windows Component Wizard (which I access via Add/Remove Programs), I got a series of "Setup cannot copy the file filename" messages even though the files were in the I386 folder where it was looking. Similar problems are described in a number of KB articles (e.g., 894351), but I've tried both resolutions listed and neither has solved the problem. Any constructive advice would be appreciated. ----------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote: What you claim cannot be reproduced. When you properly configure your Outlook Address Book and set your OS to use it, Windows Fax will use it too. You've missed something. -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... I checked the setting that Russ specified and found that "Contact List" was already set to "Microsoft Office Outlook." I tried changing it to the other choice ("Address Book"), applying the change, and then changing it back to see if that might give things a kick in the right direction, but Fax Console still seems to be looking at the address book associated with a Windows program named "Address Book" (and that address book is empty). I'm considering removing (uninstalling) the Windows component named "Fax Services" and then adding it back again because I seem to remember making some choices when I added Fax Services originally that were relevant to my current problem. However, I'm not planning to do that until I hear back from others. At one time, I had the Fax Console showing me the Outlook Address Book. I believe (but am not 100% sure) that things went amiss either when I installed a Microsoft update for Outlook or when I converted from the old format .pst file to the format introduced with Outlook 2003. I don't know if this is relevant, but "About" in Fax Console shows it to be Version 5.1 (build 2600.xpsp_sp2_gdr.050301-1519: Service Pack 2). "Russ Valentine [MVP-Outlook]" wrote: Whenever you set Outlook to be your default Contact List manager for your operating system (Control Panel Internet Options Programs), Windows XP Fax will use your Outlook Address Book. -- Russ Valentine [MVP-Outlook] |
#39
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Contacts? Address book?
Russ,
I believe I may indeed have a corrupted security database, as http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132 mentions. However, my attempt to get the hotfix mentioned in article 884018 was not successful because I have an OEM copy of XP (Media Center Edition) and, therefore, Microsoft won't provide ANY support unless I pay $59. It strikes me as a weird arrangement that, although MCE is a Microsoft product, Microsoft doesn't support it because MCE is ONLY AVAILABLE on OEM PCs. Anyway, the tech support people for the OEM (HP) are so lame that, without suggesting anything else first, they recommended that I do a System Restore. I'd be willing to pay Microsoft the $59 if I had any confidence that the hotfix was even applicable but, because I have Windows XP Media Center Edition (2005, SP2), I'm concerned that the hotfix may not be applicable. On the other hand, I'm told that MCE is basically XP Pro with some added components, so whatever the hotfix does may be relevant. Without access to the hotfix, I tried to re-create the local group policy file using the steps provided in various KB articles (e.g., http://support.microsoft.com/default.aspx/kb/894351 ). I can follow the steps, but I don't really understand the Microsoft Management Console. I have a sense that I'm not really succeeding in recreating the file (if the group policy file is the secedit.sdb file, I know I'm not succeeding because I'm not ending up with a new secedit.sdb). As before, any constructive advice will be much appreciated. =================================== "Russ Valentine [MVP-Outlook]" wrote: Adding and removing the Fax Service is not recommended. We have posted information on this type of problem he http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132 "ajgmisc" wrote, in message ... Russ, For lack of anything else to try, I figured it was reasonably harmless to remove the Windows Component "Fax Services," reboot, and then add it back. Unfortunately, that turned up another problem. I have no idea if this newly discovered problem underlies my Address Book problem or not. ... When I tried to add "Fax Services" back to Windows using the Windows Component Wizard (which I access via Add/Remove Programs), I got a series of "Setup cannot copy the file filename" messages even though the files were in the I386 folder where it was looking. Similar problems are described in a number of KB articles (e.g., 894351), but I've tried both resolutions listed and neither has solved the problem. |
#40
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Contacts? Address book?
Russ and others:
I went to hell and back resolving the problem reinstalling Windows Fax Services. It took many telephone sessions of a Microsoft specialist calling me from India; he couldn't explain some of the symptoms my system was exhibiting either. Eventually we hit upon a procedure that succeeded in reinstalling Fax Services. After reinstallation, the Windows Fax Wizard showed my Outlook Address Book as it should. It was the disappearance of the OAB from the Fax Wizard that started me on this ordeal in the first place. Russ Valentine had replied to my description of this disappearance "cannot be reproduced"; let me come back to that in a moment because it CAN be reproduced. Part of the difficulty may be that I'm running Windows XP Media Center Edition (MCE) -- that was certainly part of the problem getting help with reinstalling the Fax Services component. Although Microsoft created XP Media Center Edition, they don't sell it to end users and, therefore, don't provide support for it (I had to pay). The support is supposed to come from the OEM's who sell MCE computers, in my case HP. However, the problems I was trying to overcome (OAB suddenly not available from Fax Wizard and then the inability to reinstall the Windows Fax Service) are fairly esoteric and clearly beyond HP's Windows XP expertise. HP tech support supervisors that that this was over their heads and eventually told me -- but wouldn't put it in writing -- that Microsoft should be willing to provide free support because it has nothing per se to do with MCE. They said they'd been told explicitly by their management that Microsoft will support issues that are beyond HP expertise. Try convincing Microsoft of that! Now, coming back to the reproducability of having access to the OAB disappear from the Fax Wizard. I can't tell you *what* makes it go away, but it has done so two or three more times for me since my initial battle. I can get it back each time by repeating the process of reinstalling Windows Fax Services from the Windows Component Wizard. I'd like to be able to report what makes it disappear (and to know for myself), but so far I haven't been able to pinpoint a cause. I'm going to try to remember to open the Fax Wizard at least once or twice per day in the hope of narrows down the cause. If anyone can suggest a more effective method, I'm all ears. Andrew Garvin --------------------- "Russ Valentine [MVP-Outlook]" wrote: Adding and removing the Fax Service is not recommended. We have posted information on this type of problem he http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132 -- Russ Valentine [MVP-Outlook] "ajgmisc" wrote in message ... Russ, For lack of anything else to try, I figured it was reasonably harmless to remove the Windows Component "Fax Services," reboot, and then add it back. Unfortunately, that turned up another problem. I have no idea whether this newly discovered problem underlies my Address Book problem or not. I'll describe what I encounterd here briefly, but it will not surprised if you and the other experts consider the Outlook discussions to be the wrong place to be looking for help with it (if that's the case, I'd appreciate any thoughts on where to find information!). However, maybe it will look familiar to someone... When I tried to add "Fax Services" back to Windows using the Windows Component Wizard (which I access via Add/Remove Programs), I got a series of "Setup cannot copy the file filename" messages even though the files were in the I386 folder where it was looking. Similar problems are described in a number of KB articles (e.g., 894351), but I've tried both resolutions listed and neither has solved the problem. Any constructive advice would be appreciated. ----------------------------------------------------- "Russ Valentine [MVP-Outlook]" wrote: What you claim cannot be reproduced. When you properly configure your Outlook Address Book and set your OS to use it, Windows Fax will use it too. You've missed something. -- Russ Valentine [MVP-Outlook] |
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