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#1
August 24th, 2004, 12:44 AM
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Publisher cannot open the file
Help!!!
I am using Publisher 2003. It was working in the past. It has been activated. When I create a new document, save it, close publisher then restart it, I get the above error. I've tried uninstall (using CD) and reinstall. The reinstall does not ask for activation. So, currently, I'm dead in the water. Any ideas on how to fix the problem. David I've now found a 'solution'. I was using Norton AV Corporate Edition (with Symantec AV Client). So, I wasn't able to change 'Script Blocking' (as suggested elsewhere). While trying to resolve the problem, I accidently uninstalled Norton AV. Publisher then started working. However, I didn't want to be without virus protection. So, I purchased (and installed) Norton Internet Security (which includes Norton AV). It is 2004. I now have virus protection and can also use Publisher 2003. Yeah!!! Last edited by DavidFarthing : August 25th, 2004 at 01:32 AM. Reason: A 'solution' found 
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#2
August 24th, 2004, 01:38 AM
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You are welcome to send me the file to see if I can open it. If you'd like
to accept the offer, email me for an addy to send it to. -- JoAnn Paules MVP Microsoft [Publisher] "DavidFarthing" wrote in message news  Help!!! I am using Publisher 2003. It was working in the past. It has been activated. When I create a new document, save it, close publisher then restart it, I get the above error. I've tried uninstall (using CD) and reinstall. The reinstall does not ask for activation. So, currently, I'm dead in the water. Any ideas on how to fix the problem. David -- DavidFarthing --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.742 / Virus Database: 495 - Release Date: 8/19/2004
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#3
August 24th, 2004, 09:27 AM
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Do you have Norton?
How to use Office programs with the Norton AntiVirus Office plug-in http://support.microsoft.com/default...roduct=pub2003 You receive a "File is not available" error message when you try to open an Office 2003 document http://support.microsoft.com/default...roduct=pub2003 -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "DavidFarthing" wrote in message news Help!!! I am using Publisher 2003. It was working in the past. It has been activated. When I create a new document, save it, close publisher then restart it, I get the above error. I've tried uninstall (using CD) and reinstall. The reinstall does not ask for activation. So, currently, I'm dead in the water. Any ideas on how to fix the problem. David -- DavidFarthing
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