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#1
February 11th, 2005, 07:09 PM
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unable to open free/busy info
We have 8 peopple sharing calendars w/o incident. Suddenly, 2 folks are
unable to "make appt's" on Kelly's calendar. They both receive the msg "Unable to open free/busy information.' I removed both from "Kelly's" permissions, then readded them. NOW one can hit Kelly's calendar... then other STILL cannot - still gets "Unable to open the free/busy information" error. I'm now lost!!! thanx - david 
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#2
February 12th, 2005, 04:05 PM
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Run your Outlook with the /cleanfreebusy switch
Roman "David#" wrote: We have 8 peopple sharing calendars w/o incident. Suddenly, 2 folks are unable to "make appt's" on Kelly's calendar. They both receive the msg "Unable to open free/busy information.' I removed both from "Kelly's" permissions, then readded them. NOW one can hit Kelly's calendar... then other STILL cannot - still gets "Unable to open the free/busy information" error. I'm now lost!!! thanx - david
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#3
March 4th, 2005, 03:53 PM
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SYMPTOMS
When you use the meeting planner to view another person's free/busy time, you may receive the following error message: Unable to load free/busy information CAUSE This behavior may occur because there is a problem with the other person's published free/busy information. RESOLUTION To resolve this behavior, refresh the free/busy information by running Outlook with the /CleanFreeBusy command-line switch on the computer that is experiencing problems publishing free/busy information. To do this: 1. Click Start, and then click Run. 2. In the Open box, type outlook.exe /cleanfreebusy. 3. Click OK. "David#" wrote: We have 8 peopple sharing calendars w/o incident. Suddenly, 2 folks are unable to "make appt's" on Kelly's calendar. They both receive the msg "Unable to open free/busy information.' I removed both from "Kelly's" permissions, then readded them. NOW one can hit Kelly's calendar... then other STILL cannot - still gets "Unable to open the free/busy information" error. I'm now lost!!! thanx - david
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