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#1
March 20th, 2005, 08:17 PM
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Address book in Outlook
I an unable to use my Contacts list in Outlook. I can see it but it's not
recognized. Some have suggested I delete Outlook and reload. Is that necessary? 
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#2
March 20th, 2005, 08:43 PM
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Not at all.
What is necessary is that you provide at least some information. Like your Outlook version. And what in the world you mean by "I can see it but it's not recognized. " I'm sure that means something to you, but we can't read your mind. ------ Russ Valentine [MVP-Outlook] Grace wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#3
March 20th, 2005, 09:07 PM
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I bought a Dell with Office Basic. Through my office I got Office XP
Professional and loaded that. A friend helped me copy all my files from windows 98 and everything appeared to be successful (this was 6 months ago).Contacts were in either a pst or csv format, can't remember now. I also have them in msg. When I click New for an email and click on To: there are no contact or list to select from. Yet on my Outlook bar I can click on Contacts and see some of them, but not the entire list. Does this give you more information? And yes, this has not been working ever since I bough the computer but I'm just now getting around to working on it. "Russ Valentine [MVP Outlook]" wrote: Not at all. What is necessary is that you provide at least some information. Like your Outlook version. And what in the world you mean by "I can see it but it's not recognized. " I'm sure that means something to you, but we can't read your mind. ------ Russ Valentine [MVP-Outlook] Grace wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#4
March 20th, 2005, 09:17 PM
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Should just be a simple matter of configuring the Outlook Address Book.
http://support.microsoft.com/default...Product=ol2002 ------ Russ Valentine [MVP-Outlook] Grace wrote: I bought a Dell with Office Basic. Through my office I got Office XP Professional and loaded that. A friend helped me copy all my files from windows 98 and everything appeared to be successful (this was 6 months ago).Contacts were in either a pst or csv format, can't remember now. I also have them in msg. When I click New for an email and click on To: there are no contact or list to select from. Yet on my Outlook bar I can click on Contacts and see some of them, but not the entire list. Does this give you more information? And yes, this has not been working ever since I bough the computer but I'm just now getting around to working on it. "Russ Valentine [MVP Outlook]" wrote: Not at all. What is necessary is that you provide at least some information. Like your Outlook version. And what in the world you mean by "I can see it but it's not recognized. " I'm sure that means something to you, but we can't read your mind. ------ Russ Valentine [MVP-Outlook] Grace wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#5
March 20th, 2005, 09:31 PM
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I printed our the article...will keep you posted. Thanks!
"Russ Valentine [MVP Outlook]" wrote: Should just be a simple matter of configuring the Outlook Address Book. http://support.microsoft.com/default...Product=ol2002 ------ Russ Valentine [MVP-Outlook] Grace wrote: I bought a Dell with Office Basic. Through my office I got Office XP Professional and loaded that. A friend helped me copy all my files from windows 98 and everything appeared to be successful (this was 6 months ago).Contacts were in either a pst or csv format, can't remember now. I also have them in msg. When I click New for an email and click on To: there are no contact or list to select from. Yet on my Outlook bar I can click on Contacts and see some of them, but not the entire list. Does this give you more information? And yes, this has not been working ever since I bough the computer but I'm just now getting around to working on it. "Russ Valentine [MVP Outlook]" wrote: Not at all. What is necessary is that you provide at least some information. Like your Outlook version. And what in the world you mean by "I can see it but it's not recognized. " I'm sure that means something to you, but we can't read your mind. ------ Russ Valentine [MVP-Outlook] Grace wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#6
March 20th, 2005, 09:37 PM
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Russ, got to step #6 which was Click to select Outlook Adress book then click
Next. Here's the message I then got: "The account you have added is not fully configured. It might not work properly until re-configured correctly." I then only click ok and it goes back to #6. "Grace" wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#7
March 20th, 2005, 10:08 PM
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Do you have a valid, functioning email account and an Outlook Data File in
this profile? -- Russ Valentine [MVP-Outlook] "Grace" wrote in message ... Russ, got to step #6 which was Click to select Outlook Adress book then click Next. Here's the message I then got: "The account you have added is not fully configured. It might not work properly until re-configured correctly." I then only click ok and it goes back to #6. "Grace" wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#8
March 20th, 2005, 10:15 PM
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Yes to the email account. I receive and can send if I type in the address.
What is an Outlook data file? "Russ Valentine [MVP-Outlook]" wrote: Do you have a valid, functioning email account and an Outlook Data File in this profile? -- Russ Valentine [MVP-Outlook] "Grace" wrote in message ... Russ, got to step #6 which was Click to select Outlook Adress book then click Next. Here's the message I then got: "The account you have added is not fully configured. It might not work properly until re-configured correctly." I then only click ok and it goes back to #6. "Grace" wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#9
March 20th, 2005, 10:19 PM
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Yes, I do have a pst folder. Do you need to know the location?
"Grace" wrote: Yes to the email account. I receive and can send if I type in the address. What is an Outlook data file? "Russ Valentine [MVP-Outlook]" wrote: Do you have a valid, functioning email account and an Outlook Data File in this profile? -- Russ Valentine [MVP-Outlook] "Grace" wrote in message ... Russ, got to step #6 which was Click to select Outlook Adress book then click Next. Here's the message I then got: "The account you have added is not fully configured. It might not work properly until re-configured correctly." I then only click ok and it goes back to #6. "Grace" wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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#10
March 21st, 2005, 02:19 AM
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No. I just need to know how your profile got corrupted. You're the only one
who would have any clues. You can try removing the Outlook Address Book Service and re-adding it. If that doesn't work, then you'll need to create a new profile. -- Russ Valentine [MVP-Outlook] "Grace" wrote in message ... Yes, I do have a pst folder. Do you need to know the location? "Grace" wrote: Yes to the email account. I receive and can send if I type in the address. What is an Outlook data file? "Russ Valentine [MVP-Outlook]" wrote: Do you have a valid, functioning email account and an Outlook Data File in this profile? -- Russ Valentine [MVP-Outlook] "Grace" wrote in message ... Russ, got to step #6 which was Click to select Outlook Adress book then click Next. Here's the message I then got: "The account you have added is not fully configured. It might not work properly until re-configured correctly." I then only click ok and it goes back to #6. "Grace" wrote: I an unable to use my Contacts list in Outlook. I can see it but it's not recognized. Some have suggested I delete Outlook and reload. Is that necessary?
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