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Multiple Contacts files defaulting to incorrect file when using TO:
Specs - XP-SP2, Outlook 2002, SP3
Hi, My Outlook install which seems to be working fine in all respects except when creating a new email using the TO: option. On my Outlook desktop in the left panel (Outlook shortcuts) I have a Contacts icon which opens fine and shows all of my contacts. The problem arises when I click new to create an email. The blank email page opens, I can type in an address and send an email without a problem. If I choose to use the TO: option I get an error message saying "The address list could not be displayed. The COntacts folder associated with this address list could not be opened; it may have been moved or deleted...." At this point I click OK and the Select names window opens as is normal and there are no names showing. The top field Show Names from the: displays Contacts. The dropdown menu shows Outlook address book, Contacts and a second Contacts file. Selecting Outlook Address Book yields no entries, the first Contacts option gives no entries but the second Contacts option shows the entries found when I click on Contacts in the left pane shortcuts window. With all this being said what I would like to do is: A) Find out what the Address Book option links to. B) How to I get rid of the first Contacts entry? C) How do I set the second Contacts folder to be the default folder for the TO: option when creating a new email? Thanks for all the help. Bob |
#2
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Bob wrote:
If I choose to use the TO: option I get an error message saying "The address list could not be displayed. The COntacts folder associated with this address list could not be opened; it may have been moved or deleted...." It's amazing how many times the same question gets asked and answered over and over and over again. Google Groups is your friend. http://groups-beta.google.com/group/...e=source&hl=en -- Brian Tillman |
#3
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My apologies then for being repetitive but I still appreciate the help. It
was necessary for me to delete the OAB first and then work from there. My Contacts folder was enabled to appear but still would not come up showing the contacts in a new email. Deleting the OAB and then following the steps you provided worked. Thanks again for the help. "Brian Tillman" wrote in message ... Bob wrote: If I choose to use the TO: option I get an error message saying "The address list could not be displayed. The COntacts folder associated with this address list could not be opened; it may have been moved or deleted...." It's amazing how many times the same question gets asked and answered over and over and over again. Google Groups is your friend. http://groups-beta.google.com/group/...e=source&hl=en -- Brian Tillman |
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