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#1
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OL2003 hangs on exit
Hi, NG! I have three machines in my organization that experience problems when we try to close OL2003, i.e. the outlook process won't end. We have to kill it from Task Manager or allow the OS to kill it when it shuts down. All the machines are laptops, two of them are "classic" laptops and one is a Tablet. There is no such problem on desktops. We use: - Exchange Server 2003 (SBS) (on the server) - WinXP SP2, OL2003+Office2003SP1 (clients) The clients are configured as follows: - one of them in classic Exchange mode - one in cached mode - one in cached mode + RPC over HTTP All of them experience this problem, no matter how much I wait the process doesn't exit. What am I to do to solve this problem? Thanks in advance. Pax |
#2
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OL2003 hangs on exit
Are any of those people using a Palm or other handheld that use
synchronization software? Do they run Fax software? That could cause their problem. So can antivirus. Here are some troubleshooting tips for you: http://www.howto-outlook.com/faq/outlookdoesntclose.htm Good luck! Don't hesitate to post back if you have questions or the above doesn't work for you. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ Outlook & Exchange Solutions Center: http://www.slipstick.com "pax" wrote: Hi, NG! I have three machines in my organization that experience problems when we try to close OL2003, i.e. the outlook process won't end. We have to kill it from Task Manager or allow the OS to kill it when it shuts down. All the machines are laptops, two of them are "classic" laptops and one is a Tablet. There is no such problem on desktops. We use: - Exchange Server 2003 (SBS) (on the server) - WinXP SP2, OL2003+Office2003SP1 (clients) The clients are configured as follows: - one of them in classic Exchange mode - one in cached mode - one in cached mode + RPC over HTTP All of them experience this problem, no matter how much I wait the process doesn't exit. What am I to do to solve this problem? Thanks in advance. Pax |
#3
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OL2003 hangs on exit
Hi Kathleen! Let's see: Palm/sync software - no, none of them are using handheld devices Fax - no special software Antivirus - yes, they run NAV2005, but all the machines in the network (the desktops) run it. Thanks a lot. Pax "K. Orland" wrote in message ... Are any of those people using a Palm or other handheld that use synchronization software? Do they run Fax software? That could cause their problem. So can antivirus. Here are some troubleshooting tips for you: http://www.howto-outlook.com/faq/outlookdoesntclose.htm Good luck! Don't hesitate to post back if you have questions or the above doesn't work for you. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ Outlook & Exchange Solutions Center: http://www.slipstick.com "pax" wrote: Hi, NG! I have three machines in my organization that experience problems when we try to close OL2003, i.e. the outlook process won't end. We have to kill it from Task Manager or allow the OS to kill it when it shuts down. All the machines are laptops, two of them are "classic" laptops and one is a Tablet. There is no such problem on desktops. We use: - Exchange Server 2003 (SBS) (on the server) - WinXP SP2, OL2003+Office2003SP1 (clients) The clients are configured as follows: - one of them in classic Exchange mode - one in cached mode - one in cached mode + RPC over HTTP All of them experience this problem, no matter how much I wait the process doesn't exit. What am I to do to solve this problem? Thanks in advance. Pax |
#4
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OL2003 hangs on exit
Another thing you can check for is Add Ins or other items that run in the
background and hold Outlook open. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ Outlook & Exchange Solutions Center: http://www.slipstick.com "pax" wrote: Hi Kathleen! Let's see: Palm/sync software - no, none of them are using handheld devices Fax - no special software Antivirus - yes, they run NAV2005, but all the machines in the network (the desktops) run it. Thanks a lot. Pax "K. Orland" wrote in message ... Are any of those people using a Palm or other handheld that use synchronization software? Do they run Fax software? That could cause their problem. So can antivirus. Here are some troubleshooting tips for you: http://www.howto-outlook.com/faq/outlookdoesntclose.htm Good luck! Don't hesitate to post back if you have questions or the above doesn't work for you. -- Kathleen Orland Outlook Tips: http://www.outlook-tips.net/ http://www.howto-outlook.com/ Outlook & Exchange Solutions Center: http://www.slipstick.com "pax" wrote: Hi, NG! I have three machines in my organization that experience problems when we try to close OL2003, i.e. the outlook process won't end. We have to kill it from Task Manager or allow the OS to kill it when it shuts down. All the machines are laptops, two of them are "classic" laptops and one is a Tablet. There is no such problem on desktops. We use: - Exchange Server 2003 (SBS) (on the server) - WinXP SP2, OL2003+Office2003SP1 (clients) The clients are configured as follows: - one of them in classic Exchange mode - one in cached mode - one in cached mode + RPC over HTTP All of them experience this problem, no matter how much I wait the process doesn't exit. What am I to do to solve this problem? Thanks in advance. Pax |
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