Problem after contacts transfer

I copied my .pst folder from one computer to another. Folder contains 4
different contacts list with the primary one called 'Contacts'. I have
activated each to be accessable for email. All show up in the LH pane. And
clicking on each individual folder works. But when I click on the address
book Icon, it tells me that 'the address list could not be displayed. The
Contacts folder associated with this address list could not be opented; it
may have been moved............etc. Closing that dialog box brings up
another window called 'Address Book' with 'Show Names from the:' and has a
drop down list that shows all my contact folders. However, it seems to be
listing 'Contacts' twice, with the 1st one being empty. If I select the 2nd,
that is where the addresses are. I can't seem to delete the 1st empty
'contacts' folder, but that is where the search begins when ever I click on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the new
location. That works fine, but somewhere it is finding an extra empty
'contacts' folder. Need to get rid of it. Any help?

Renaming a PST file is a decidedly bad idea. Where did you come up with that
one? It is a good way to corrupt a profile. It is never the right way to use
an alternate PST File. You failed to post your Outlook version. I'd suggest
reading any of the number of posts here that tell you how to change your
data file and configure your Outlook Address Book. Pick one that matches
your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
news
I copied my .pst folder from one computer to another. Folder contains 4
different contacts list with the primary one called 'Contacts'. I have
activated each to be accessable for email. All show up in the LH pane.
And
clicking on each individual folder works. But when I click on the address
book Icon, it tells me that 'the address list could not be displayed. The
Contacts folder associated with this address list could not be opented; it
may have been moved............etc. Closing that dialog box brings up
another window called 'Address Book' with 'Show Names from the:' and has a
drop down list that shows all my contact folders. However, it seems to be
listing 'Contacts' twice, with the 1st one being empty. If I select the
2nd,
that is where the addresses are. I can't seem to delete the 1st empty
'contacts' folder, but that is where the search begins when ever I click
on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the new
location. That works fine, but somewhere it is finding an extra empty
'contacts' folder. Need to get rid of it. Any help?

Outlook 2003. New install. Renaming brings up a request to locate the .pst
file. So I direct it to the location of the transfered .pst file. Has
worked since '97 was the latest.

"Russ Valentine [MVP-Outlook]" wrote:

Renaming a PST file is a decidedly bad idea. Where did you come up with that
one? It is a good way to corrupt a profile. It is never the right way to use
an alternate PST File. You failed to post your Outlook version. I'd suggest
reading any of the number of posts here that tell you how to change your
data file and configure your Outlook Address Book. Pick one that matches
your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
news
I copied my .pst folder from one computer to another. Folder contains 4
different contacts list with the primary one called 'Contacts'. I have
activated each to be accessable for email. All show up in the LH pane.
And
clicking on each individual folder works. But when I click on the address
book Icon, it tells me that 'the address list could not be displayed. The
Contacts folder associated with this address list could not be opented; it
may have been moved............etc. Closing that dialog box brings up
another window called 'Address Book' with 'Show Names from the:' and has a
drop down list that shows all my contact folders. However, it seems to be
listing 'Contacts' twice, with the 1st one being empty. If I select the
2nd,
that is where the addresses are. I can't seem to delete the 1st empty
'contacts' folder, but that is where the search begins when ever I click
on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the new
location. That works fine, but somewhere it is finding an extra empty
'contacts' folder. Need to get rid of it. Any help?

Was able to delete the empty 'contacts' folder through 'view or change
existing directory' in the tools menu. Had tried that before, but for some
reason it didn't get removed.



"Gary" wrote:

Outlook 2003. New install. Renaming brings up a request to locate the .pst
file. So I direct it to the location of the transfered .pst file. Has
worked since '97 was the latest.

"Russ Valentine [MVP-Outlook]" wrote:

Renaming a PST file is a decidedly bad idea. Where did you come up with that
one? It is a good way to corrupt a profile. It is never the right way to use
an alternate PST File. You failed to post your Outlook version. I'd suggest
reading any of the number of posts here that tell you how to change your
data file and configure your Outlook Address Book. Pick one that matches
your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
news
I copied my .pst folder from one computer to another. Folder contains 4
different contacts list with the primary one called 'Contacts'. I have
activated each to be accessable for email. All show up in the LH pane.
And
clicking on each individual folder works. But when I click on the address
book Icon, it tells me that 'the address list could not be displayed. The
Contacts folder associated with this address list could not be opented; it
may have been moved............etc. Closing that dialog box brings up
another window called 'Address Book' with 'Show Names from the:' and has a
drop down list that shows all my contact folders. However, it seems to be
listing 'Contacts' twice, with the 1st one being empty. If I select the
2nd,
that is where the addresses are. I can't seem to delete the 1st empty
'contacts' folder, but that is where the search begins when ever I click
on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the new
location. That works fine, but somewhere it is finding an extra empty
'contacts' folder. Need to get rid of it. Any help?

That method has never been supported. Now you see why. It fails to reconnect
the profile to the proper data file and retains connections to a file
Outlook can no longer find. How much trouble you encounter depends on how
many of those connection you use. The Outlook Address Book will be the first
you notice. It can be repaired manually by removing the outdated references
to Contacts Folders and replacing them with the proper ones. Other problems
will require you to create a new profile from scratch, then connect your
data file correctly: Open it in Outlook, select it as the delivery location,
restart Outlook.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
...
Outlook 2003. New install. Renaming brings up a request to locate the
.pst
file. So I direct it to the location of the transfered .pst file. Has
worked since '97 was the latest.

"Russ Valentine [MVP-Outlook]" wrote:

Renaming a PST file is a decidedly bad idea. Where did you come up with
that
one? It is a good way to corrupt a profile. It is never the right way to
use
an alternate PST File. You failed to post your Outlook version. I'd
suggest
reading any of the number of posts here that tell you how to change your
data file and configure your Outlook Address Book. Pick one that matches
your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
news
I copied my .pst folder from one computer to another. Folder contains 4
different contacts list with the primary one called 'Contacts'. I have
activated each to be accessable for email. All show up in the LH pane.
And
clicking on each individual folder works. But when I click on the
address
book Icon, it tells me that 'the address list could not be displayed.
The
Contacts folder associated with this address list could not be opented;
it
may have been moved............etc. Closing that dialog box brings up
another window called 'Address Book' with 'Show Names from the:' and
has a
drop down list that shows all my contact folders. However, it seems to
be
listing 'Contacts' twice, with the 1st one being empty. If I select
the
2nd,
that is where the addresses are. I can't seem to delete the 1st empty
'contacts' folder, but that is where the search begins when ever I
click
on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the new
location. That works fine, but somewhere it is finding an extra empty
'contacts' folder. Need to get rid of it. Any help?

As I mentioned, I have been using this method since Outlook 97 first came out
and the subsequent 2000, and have moved 2003 to several different computers
as I upgraded laptops. Have 4 different contact lists, more than 50 sub
folders for rules and email sorting, and have never experienced the range of
problems that you are alluding to. In this case the 1st time that I deleted
the extra 'contacts' empty folder didn't complete. I place my .pst on a
partition other than the default 'c' to preserve the information in the event
of operating systems problem.


"Russ Valentine [MVP-Outlook]" wrote:

That method has never been supported. Now you see why. It fails to reconnect
the profile to the proper data file and retains connections to a file
Outlook can no longer find. How much trouble you encounter depends on how
many of those connection you use. The Outlook Address Book will be the first
you notice. It can be repaired manually by removing the outdated references
to Contacts Folders and replacing them with the proper ones. Other problems
will require you to create a new profile from scratch, then connect your
data file correctly: Open it in Outlook, select it as the delivery location,
restart Outlook.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
...
Outlook 2003. New install. Renaming brings up a request to locate the
.pst
file. So I direct it to the location of the transfered .pst file. Has
worked since '97 was the latest.

"Russ Valentine [MVP-Outlook]" wrote:

Renaming a PST file is a decidedly bad idea. Where did you come up with
that
one? It is a good way to corrupt a profile. It is never the right way to
use
an alternate PST File. You failed to post your Outlook version. I'd
suggest
reading any of the number of posts here that tell you how to change your
data file and configure your Outlook Address Book. Pick one that matches
your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
news I copied my .pst folder from one computer to another. Folder contains 4
different contacts list with the primary one called 'Contacts'. I have
activated each to be accessable for email. All show up in the LH pane.
And
clicking on each individual folder works. But when I click on the
address
book Icon, it tells me that 'the address list could not be displayed.
The
Contacts folder associated with this address list could not be opented;
it
may have been moved............etc. Closing that dialog box brings up
another window called 'Address Book' with 'Show Names from the:' and
has a
drop down list that shows all my contact folders. However, it seems to
be
listing 'Contacts' twice, with the 1st one being empty. If I select
the
2nd,
that is where the addresses are. I can't seem to delete the 1st empty
'contacts' folder, but that is where the search begins when ever I
click
on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the new
location. That works fine, but somewhere it is finding an extra empty
'contacts' folder. Need to get rid of it. Any help?

Not sure I follow your logic. Just because you did something wrong and got
away with it, does that mean you should still keep doing it wrong?
Trust me. Keep doing it that way and you will regret it more with each
successive version of Outlook. In Outlook 2007 your profile will be corrupt
beyond repair and you will need to create a new one.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
...
As I mentioned, I have been using this method since Outlook 97 first came
out
and the subsequent 2000, and have moved 2003 to several different
computers
as I upgraded laptops. Have 4 different contact lists, more than 50 sub
folders for rules and email sorting, and have never experienced the range
of
problems that you are alluding to. In this case the 1st time that I
deleted
the extra 'contacts' empty folder didn't complete. I place my .pst on a
partition other than the default 'c' to preserve the information in the
event
of operating systems problem.


"Russ Valentine [MVP-Outlook]" wrote:

That method has never been supported. Now you see why. It fails to
reconnect
the profile to the proper data file and retains connections to a file
Outlook can no longer find. How much trouble you encounter depends on how
many of those connection you use. The Outlook Address Book will be the
first
you notice. It can be repaired manually by removing the outdated
references
to Contacts Folders and replacing them with the proper ones. Other
problems
will require you to create a new profile from scratch, then connect your
data file correctly: Open it in Outlook, select it as the delivery
location,
restart Outlook.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
...
Outlook 2003. New install. Renaming brings up a request to locate the
.pst
file. So I direct it to the location of the transfered .pst file. Has
worked since '97 was the latest.

"Russ Valentine [MVP-Outlook]" wrote:

Renaming a PST file is a decidedly bad idea. Where did you come up
with
that
one? It is a good way to corrupt a profile. It is never the right way
to
use
an alternate PST File. You failed to post your Outlook version. I'd
suggest
reading any of the number of posts here that tell you how to change
your
data file and configure your Outlook Address Book. Pick one that
matches
your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
news I copied my .pst folder from one computer to another. Folder
contains 4
different contacts list with the primary one called 'Contacts'. I
have
activated each to be accessable for email. All show up in the LH
pane.
And
clicking on each individual folder works. But when I click on the
address
book Icon, it tells me that 'the address list could not be
displayed.
The
Contacts folder associated with this address list could not be
opented;
it
may have been moved............etc. Closing that dialog box brings
up
another window called 'Address Book' with 'Show Names from the:' and
has a
drop down list that shows all my contact folders. However, it seems
to
be
listing 'Contacts' twice, with the 1st one being empty. If I select
the
2nd,
that is where the addresses are. I can't seem to delete the 1st
empty
'contacts' folder, but that is where the search begins when ever I
click
on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the
new
location. That works fine, but somewhere it is finding an extra
empty
'contacts' folder. Need to get rid of it. Any help?

Just out of curiosity - what operating system is this problem occuring on
since you mention it's a "new install" which makes me wonder if this now
involves Vista?

There is a saying that goes something like this: "just because you can
doesn't mean you should". There are a wide variety of things that Outlook
"allows" (for lack of a better word) that directly or indirectly create
"interesting" scenarios. Also sure there is no file association for a "ps1"
or if there is - it's not tied to Outlook. Given that it is easy to change
the primary "file name" to something meaningful - ergo "Primary.pst",
"Newsletter.pst", "BizContacts.pst" etc etc - certainly seems puzzling why
the file extension would be what got selected as the filename piece to
change. Would put more money on the fact that changing Outlook file
extensions isn't something that was/is "explicitly supported" but rather
something that probably wasn't even tested for. It is certainly out of the
mainstream and would suspect it to be a "highly" exceptional occurance. All
that changing an Outlook file extension does is add one more item to the
trouble-shooting list that needs to be excluded as a "potential cause" if a
problem occurs anywhere along the line. If this problem occurs on the same
operating system you've done this with before (i.e. Win'XP versus Vista as a
for instance) - doubtful that the file extension in and of itself has
anything to do with the problem.

If this were one of our systems - here are 2 of the first things we'd do:

#1 - Run a "detect & Repair" for Outlook (eliminate any config issues that
"may" exist)
#2 - If problem still exists - create a new profile (personally would also
rename your "Outlook.ps1" to a conventional "Something.pst" especially if
this issue is occuring using Vista which may or may not have it's own rules
on how things get dealt with). All it takes is one line of code anywhere
that assumes (and uses) the default file extension to be ".pst" for strange
things to occur.

Karl
__________________________________________________ _
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com



"Gary" wrote in message
...
As I mentioned, I have been using this method since Outlook 97 first came
out
and the subsequent 2000, and have moved 2003 to several different
computers
as I upgraded laptops. Have 4 different contact lists, more than 50 sub
folders for rules and email sorting, and have never experienced the range
of
problems that you are alluding to. In this case the 1st time that I
deleted
the extra 'contacts' empty folder didn't complete. I place my .pst on a
partition other than the default 'c' to preserve the information in the
event
of operating systems problem.


"Russ Valentine [MVP-Outlook]" wrote:

That method has never been supported. Now you see why. It fails to
reconnect
the profile to the proper data file and retains connections to a file
Outlook can no longer find. How much trouble you encounter depends on how
many of those connection you use. The Outlook Address Book will be the
first
you notice. It can be repaired manually by removing the outdated
references
to Contacts Folders and replacing them with the proper ones. Other
problems
will require you to create a new profile from scratch, then connect your
data file correctly: Open it in Outlook, select it as the delivery
location,
restart Outlook.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
...
Outlook 2003. New install. Renaming brings up a request to locate the
.pst
file. So I direct it to the location of the transfered .pst file. Has
worked since '97 was the latest.

"Russ Valentine [MVP-Outlook]" wrote:

Renaming a PST file is a decidedly bad idea. Where did you come up
with
that
one? It is a good way to corrupt a profile. It is never the right way
to
use
an alternate PST File. You failed to post your Outlook version. I'd
suggest
reading any of the number of posts here that tell you how to change
your
data file and configure your Outlook Address Book. Pick one that
matches
your Outlook version.
--
Russ Valentine
[MVP-Outlook]
"Gary" wrote in message
news I copied my .pst folder from one computer to another. Folder
contains 4
different contacts list with the primary one called 'Contacts'. I
have
activated each to be accessable for email. All show up in the LH
pane.
And
clicking on each individual folder works. But when I click on the
address
book Icon, it tells me that 'the address list could not be
displayed.
The
Contacts folder associated with this address list could not be
opented;
it
may have been moved............etc. Closing that dialog box brings
up
another window called 'Address Book' with 'Show Names from the:' and
has a
drop down list that shows all my contact folders. However, it seems
to
be
listing 'Contacts' twice, with the 1st one being empty. If I select
the
2nd,
that is where the addresses are. I can't seem to delete the 1st
empty
'contacts' folder, but that is where the search begins when ever I
click
on
the address book icon.
The .pst folder is not in default location. I renamed the default
Outlook.ps1 so that it would permit me to point the program to the
new
location. That works fine, but somewhere it is finding an extra
empty
'contacts' folder. Need to get rid of it. Any help?