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#1
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Contact information does not appear in the address book in Outlook
I'm using Outlook 2007 and none of my contacts appear when I pick the address
book in Outlook. I have lots of contacts listed in the 'Contacts' section. This problem appeared after a clean install of Windows 7 RC and reinstalling Office Ultimate 2007. I migrated all the data and after a little tweaking got most things working, except this... It looks like this is a common problem, with this recommended solution from the knowledge base: http://support.microsoft.com/kb/287563 This behavior occurs because Outlook requires that you complete the following steps before your contact information is available for you to address messages by using your address book: 1. Install the Outlook Address Book service. 2. Mark your contact folder for use with your address book. 3. Specify either an e-mail address or a fax number for each item that you want to appear when you address messages. I followed these instructions, but it still didn't fix the problem. First, I opened my Account Settings dialog (Tools-Account Settings); then clicked on the Address Book tab. Since my 'Outlook Address Book' was listed, I closed the dialog and moved on to step 2 (as per the instructions). Secondly, I switched to 'Contacts' and opened the Contacts properties (File-Folder-Properties for 'Contacts'), then I picked the Outlook Address Book tab. The instructions tell you to check the box labeled "Show this folder as an e-mail Address Book". However, this option is diabled or grayed out and I cannot check the box. Since step 2 didn't work, step 3 didn't make any sense. I don't know what folder list they are referring to here. |
#2
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Contact information does not appear in the address book in Outlook
"GreggP" wrote in message ... However, this option is diabled or grayed out and I cannot check the box. This is posted at LEAST once a day in all the Outlook groups. You need to create a new Outlook profile and add the pst file to it. Go to Control Panel-Mail-Show Profiles-Add. Presumably you either used Windows Easy transfer or the Import function to migrate your data. In future don't - add the pst file by doing File-Open-Outlook Data File within Outlook. -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
#3
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Contact information does not appear in the address book in Out
Yes, Gordon, I used Windows Easy Transfer. It seemed like the logical thing
to do. Now that I have all my mail folders migrated, will creating a new profile screw things up? "Gordon" wrote: "GreggP" wrote in message ... However, this option is diabled or grayed out and I cannot check the box. This is posted at LEAST once a day in all the Outlook groups. You need to create a new Outlook profile and add the pst file to it. Go to Control Panel-Mail-Show Profiles-Add. Presumably you either used Windows Easy transfer or the Import function to migrate your data. In future don't - add the pst file by doing File-Open-Outlook Data File within Outlook. -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
#4
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Contact information does not appear in the address book in Out
"GreggP" wrote in message ... Yes, Gordon, I used Windows Easy Transfer. It seemed like the logical thing to do. Now that I have all my mail folders migrated, will creating a new profile screw things up? No. In fact it'll do the opposite - it'll cure your problem! -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
#5
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Contact information does not appear in the address book in Out
I was a little worried because I'm dealing with 4 data files (personal
folders, business folders, business contact manager and a hotmail data folder that is sync'd using Outlook Connector) and seven email accounts. So, after I created a new profile, I had to add all my data files and email accounts. And it worked. Hopefully, I'll remember all this when I have to upgrade from the RC to the release version of W7. You'd think the Windows Easy Transfer would work... Anyhow, thanks for your help. "Gordon" wrote: "GreggP" wrote in message ... Yes, Gordon, I used Windows Easy Transfer. It seemed like the logical thing to do. Now that I have all my mail folders migrated, will creating a new profile screw things up? No. In fact it'll do the opposite - it'll cure your problem! -- Asking a question? Please tell us the version of the application you are asking about, your OS, Service Pack level and the FULL contents of any error message(s) |
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