Help!

My operating system is Windows XP professional. I believe it is up to date.
I am having a problem with Outlook. I have Outlook 2003, service pack 2. I
downloaded service pack 3. When I tried to install it I received a message
that it could not be installed. From the Microsoft website, I learned there
is a problem with the registry. I read about how to fix the problem. It
involves finding the GUID. When I looked for the GUID, there were at least
40 entries. I'm afraid to edit 40 entries.

Put the original office 2003 CD into my computer. I was going to reinstall
the program. When I clicked on set up I got this message "the installation
source for this product is not available. Verify that the source exists and
that you can access it."

So now I am planning to uninstall office. I have backed up my computer. I
have created a copy of my personal settings.

Does anyone have a less drastic solution?

Thanks in advance!

I tried to uninstall office and received the installation source for this
product is not available. Verify that the source exists and
that you can access it.".

I got and ran the MS Windows Installer CleanUp utility. Still can not
uninstall office or repair my current Office.

Am stuck in no man's land.
Help.
R

"eureka125" wrote:

My operating system is Windows XP professional. I believe it is up to date.
I am having a problem with Outlook. I have Outlook 2003, service pack 2. I
downloaded service pack 3. When I tried to install it I received a message
that it could not be installed. From the Microsoft website, I learned there
is a problem with the registry. I read about how to fix the problem. It
involves finding the GUID. When I looked for the GUID, there were at least
40 entries. I'm afraid to edit 40 entries.

Put the original office 2003 CD into my computer. I was going to reinstall
the program. When I clicked on set up I got this message "the installation
source for this product is not available. Verify that the source exists and
that you can access it."

So now I am planning to uninstall office. I have backed up my computer. I
have created a copy of my personal settings.

Does anyone have a less drastic solution?

Thanks in advance!

"eureka125" wrote in message
...

I tried to uninstall office and received the installation source for this
product is not available. Verify that the source exists and
that you can access it.".

I got and ran the MS Windows Installer CleanUp utility. Still can not
uninstall office or repair my current Office.

Am stuck in no man's land.

Did you move your system disk to a new hard drive buy chance?
--
Brian Tillman [MVP-Outlook]