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#11
September 3rd, 2007, 09:11 AM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
Has Vista always been on this computer?
Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org 
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#12
September 3rd, 2007, 11:18 AM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo
processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#13
September 3rd, 2007, 11:32 AM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
Right-click anywhere in the printer folder, click run as administrator, click
server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#14
September 3rd, 2007, 12:02 PM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
Ok. First things first. I uninstalled and then re-installed the printer
software. No change to the results - still 2 blank pages. Then as per second reply, I opened the printer file, clicked run as administrator and opened the properties - what did you want me to do then? Did you want me to change something? Thanks -- Max "Mary Sauer" wrote: Right-click anywhere in the printer folder, click run as administrator, click server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#15
September 3rd, 2007, 03:04 PM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
No, it was a follow-up to the post above it. I just wanted to make sure you knew
how to navigate to the print server to delete the driver. I am out of ideas for you. You might get in touch with Xerox. Sometimes there are drivers in Beta. Who knows they maybe able to help. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Ok. First things first. I uninstalled and then re-installed the printer software. No change to the results - still 2 blank pages. Then as per second reply, I opened the printer file, clicked run as administrator and opened the properties - what did you want me to do then? Did you want me to change something? Thanks -- Max "Mary Sauer" wrote: Right-click anywhere in the printer folder, click run as administrator, click server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#16
September 3rd, 2007, 11:20 PM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
I dont think you have ever told us (maybe I missed it).
Does this printer print other than Publisher OK? Have you printed from Excel or Word or some non MS application? John G .. "Max Bath" wrote in message ... Ok. First things first. I uninstalled and then re-installed the printer software. No change to the results - still 2 blank pages. Then as per second reply, I opened the printer file, clicked run as administrator and opened the properties - what did you want me to do then? Did you want me to change something? Thanks -- Max "Mary Sauer" wrote: Right-click anywhere in the printer folder, click run as administrator, click server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#17
September 5th, 2007, 09:14 AM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
Yes, it's absolutely fine printing from all other packages that I use. Any
other ideas welcome! -- Max "John G" wrote: I dont think you have ever told us (maybe I missed it). Does this printer print other than Publisher OK? Have you printed from Excel or Word or some non MS application? John G .. "Max Bath" wrote in message ... Ok. First things first. I uninstalled and then re-installed the printer software. No change to the results - still 2 blank pages. Then as per second reply, I opened the printer file, clicked run as administrator and opened the properties - what did you want me to do then? Did you want me to change something? Thanks -- Max "Mary Sauer" wrote: Right-click anywhere in the printer folder, click run as administrator, click server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#18
September 5th, 2007, 10:01 AM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
Send me one of your files and I will try to print it on a totally
different printer. and see what happens I only have Pub2003 at the moment but that should not matter. Anything that changes the evidece is a step towards solving the problem. sragrif at ozemail dot com dot au -- John G. "Max Bath" wrote in message ... Yes, it's absolutely fine printing from all other packages that I use. Any other ideas welcome! -- Max "John G" wrote: I dont think you have ever told us (maybe I missed it). Does this printer print other than Publisher OK? Have you printed from Excel or Word or some non MS application? John G .. "Max Bath" wrote in message ... Ok. First things first. I uninstalled and then re-installed the printer software. No change to the results - still 2 blank pages. Then as per second reply, I opened the printer file, clicked run as administrator and opened the properties - what did you want me to do then? Did you want me to change something? Thanks -- Max "Mary Sauer" wrote: Right-click anywhere in the printer folder, click run as administrator, click server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#19
September 5th, 2007, 10:12 AM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
Thanks, will do, but how do I attach a file in this environment?
-- Max "John G" wrote: Send me one of your files and I will try to print it on a totally different printer. and see what happens I only have Pub2003 at the moment but that should not matter. Anything that changes the evidece is a step towards solving the problem. sragrif at ozemail dot com dot au -- John G. "Max Bath" wrote in message ... Yes, it's absolutely fine printing from all other packages that I use. Any other ideas welcome! -- Max "John G" wrote: I dont think you have ever told us (maybe I missed it). Does this printer print other than Publisher OK? Have you printed from Excel or Word or some non MS application? John G .. "Max Bath" wrote in message ... Ok. First things first. I uninstalled and then re-installed the printer software. No change to the results - still 2 blank pages. Then as per second reply, I opened the printer file, clicked run as administrator and opened the properties - what did you want me to do then? Did you want me to change something? Thanks -- Max "Mary Sauer" wrote: Right-click anywhere in the printer folder, click run as administrator, click server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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#20
September 5th, 2007, 10:55 AM
posted to microsoft.public.publisher
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Publisher 2007/Vista - print problems with newsletter
I got your files and just opened them with Pub2003 and printed them to
my Fuji Xerox printer and got a landscape page with 4 columns starting with THE NEXT GENERATION and ending with the picture of a burning car. And the second file printed with NEVER HAD IT SO GOOD on the left and a picture of Millie, Max and Peter with the last words on the bottom --not coming to visit! Works fine for me so I do not suppose there is any problem with the files. -- John G. "Max Bath" wrote in message ... Thanks, will do, but how do I attach a file in this environment? -- Max "John G" wrote: Send me one of your files and I will try to print it on a totally different printer. and see what happens I only have Pub2003 at the moment but that should not matter. Anything that changes the evidece is a step towards solving the problem. sragrif at ozemail dot com dot au -- John G. "Max Bath" wrote in message ... Yes, it's absolutely fine printing from all other packages that I use. Any other ideas welcome! -- Max "John G" wrote: I dont think you have ever told us (maybe I missed it). Does this printer print other than Publisher OK? Have you printed from Excel or Word or some non MS application? John G .. "Max Bath" wrote in message ... Ok. First things first. I uninstalled and then re-installed the printer software. No change to the results - still 2 blank pages. Then as per second reply, I opened the printer file, clicked run as administrator and opened the properties - what did you want me to do then? Did you want me to change something? Thanks -- Max "Mary Sauer" wrote: Right-click anywhere in the printer folder, click run as administrator, click server properties. -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... Yes, the computer was brand new - Dell Dimension E520 with Core 2 duo processor E6320 with 2Gb RAM 3 and a half months ago, with ready-loaded Vista Home Premium, after which I loaded brand new Office 2007 and then the printer software. However I will delete & reload the printer software & come back to you. -- Max "Mary Sauer" wrote: Has Vista always been on this computer? Completely uninstall the driver and reinstall. Do Not install without removing the driver first. Bruce Sanderson's Windows Web How to clean up printer drivers http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com "Max Bath" wrote in message ... OK, thanks. Done that successfully. Result indeed is the same as with method 1. Printing on A4 (with the upper tray selected) from a file that should be single sheet A4 landscape with 4 columns of mixed text & jpg results in 2 blank pages being spewed by the printer. Core problem therefore remains. Any ideas for that? Thanks -- Max "Ed Bennett" wrote: Max Bath wrote: Right click opens a dialogue box offering Mark, Paste, Select All, Scroll, Find as options, and Copy and Enter greyed out. Nothing about running as administrator..... Both I and the article meant the icon in the Start menu, not in the cmd window. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org
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