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Wrod Crashes when I click on Address Book
I am Using Office XP with Serivce pack 3 and Win XP Pro with service pack 2.
I have no problem with my contact list in Outlook 2002. However, when I try to click on the address book from MS Word 2002, it crashes and wants to send an error report to Microsoft. I have allowed it to do so a number of times and checked the MS error site for a solution, but have come up empty. I get the following error in MS Word 2002: AppName: winword.exe AppVer: 10.0.6612.0 ModName: schdmapi.dll ModVer: 9.1.2318.0 Offset: 00016abb It all used to work and now it doesnt. I suspect a corrupted MAPI account but don't know how to fix. Please help! |
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Did you try renaming schmapi.dll and running Detect and Repair?
-- Russ Valentine [MVP-Outlook] "CB" wrote in message ... I am Using Office XP with Serivce pack 3 and Win XP Pro with service pack 2. I have no problem with my contact list in Outlook 2002. However, when I try to click on the address book from MS Word 2002, it crashes and wants to send an error report to Microsoft. I have allowed it to do so a number of times and checked the MS error site for a solution, but have come up empty. I get the following error in MS Word 2002: AppName: winword.exe AppVer: 10.0.6612.0 ModName: schdmapi.dll ModVer: 9.1.2318.0 Offset: 00016abb It all used to work and now it doesnt. I suspect a corrupted MAPI account but don't know how to fix. Please help! |
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