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#1
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automatic mail send/receive
A few weeks back I turned off the automatic send/receive
function for email in OL 2003. After turning it back on, it no longer works. At this point, after twiddling with a number of settings, it still doesn't work and I'm not sure what the settings have to be to get it to work properly now. Any ideas or step would be greatly appreciated. Ken |
#2
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You go first. You provided no clues and the possibilities are too numerous.
What settings have you tried? What are your mail account types and connection types? -- Russ Valentine [MVP-Outlook] wrote in message ... A few weeks back I turned off the automatic send/receive function for email in OL 2003. After turning it back on, it no longer works. At this point, after twiddling with a number of settings, it still doesn't work and I'm not sure what the settings have to be to get it to work properly now. Any ideas or step would be greatly appreciated. Ken |
#3
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Russ,
Sorry, that's what I get for posting when in a hurry so here goes. OL 2003, SP1 running on WinXP Pro, SP2 over a LAN. I believe I'm setup as Internet Mail Only. My mail is POP3 with inbound mail from a Virtual Private Server that is different than the outbound server (my ISP). In Options | Mail Options the "Send/Receive when connected" box is checked. In Send/Recieve "All Accounts" is highlighted and "Include this Group in send/receive" is checked as is Schedule an automatic send/receive every" and 1 minute is currently set. Everything else in this section is unchecked. If I've missed something, let me know. Regards, Ken -----Original Message----- You go first. You provided no clues and the possibilities are too numerous. What settings have you tried? What are your mail account types and connection types? -- Russ Valentine [MVP-Outlook] wrote in message ... A few weeks back I turned off the automatic send/receive function for email in OL 2003. After turning it back on, it no longer works. At this point, after twiddling with a number of settings, it still doesn't work and I'm not sure what the settings have to be to get it to work properly now. Any ideas or step would be greatly appreciated. Ken . |
#4
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That narrows it down, but only a bit. For sure you need to set a more
realistic polling interval. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support.../q312/3/36.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support.../q320/8/36.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. 7. Windows XPSP2 changes to RPC, but only if running against Exchange Server. See http://support.microsoft.com/kb/883606 -- Russ Valentine [MVP-Outlook] wrote in message ... Russ, Sorry, that's what I get for posting when in a hurry so here goes. OL 2003, SP1 running on WinXP Pro, SP2 over a LAN. I believe I'm setup as Internet Mail Only. My mail is POP3 with inbound mail from a Virtual Private Server that is different than the outbound server (my ISP). In Options | Mail Options the "Send/Receive when connected" box is checked. In Send/Recieve "All Accounts" is highlighted and "Include this Group in send/receive" is checked as is Schedule an automatic send/receive every" and 1 minute is currently set. Everything else in this section is unchecked. If I've missed something, let me know. Regards, Ken -----Original Message----- You go first. You provided no clues and the possibilities are too numerous. What settings have you tried? What are your mail account types and connection types? -- Russ Valentine [MVP-Outlook] wrote in message ... A few weeks back I turned off the automatic send/receive function for email in OL 2003. After turning it back on, it no longer works. At this point, after twiddling with a number of settings, it still doesn't work and I'm not sure what the settings have to be to get it to work properly now. Any ideas or step would be greatly appreciated. Ken . |
#5
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Russ,
Apparently I overrode the send/rec. settings by setting disable send/rec. from the tools menu. And, of course, promptly fogot about it. Thanks for your help. Ken -----Original Message----- That narrows it down, but only a bit. For sure you need to set a more realistic polling interval. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support...icles/q312/3/3 6.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support...icles/q320/8/3 6.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. 7. Windows XPSP2 changes to RPC, but only if running against Exchange Server. See http://support.microsoft.com/kb/883606 -- Russ Valentine [MVP-Outlook] wrote in message ... Russ, Sorry, that's what I get for posting when in a hurry so here goes. OL 2003, SP1 running on WinXP Pro, SP2 over a LAN. I believe I'm setup as Internet Mail Only. My mail is POP3 with inbound mail from a Virtual Private Server that is different than the outbound server (my ISP). In Options | Mail Options the "Send/Receive when connected" box is checked. In Send/Recieve "All Accounts" is highlighted and "Include this Group in send/receive" is checked as is Schedule an automatic send/receive every" and 1 minute is currently set. Everything else in this section is unchecked. If I've missed something, let me know. Regards, Ken -----Original Message----- You go first. You provided no clues and the possibilities are too numerous. What settings have you tried? What are your mail account types and connection types? -- Russ Valentine [MVP-Outlook] wrote in message .. . A few weeks back I turned off the automatic send/receive function for email in OL 2003. After turning it back on, it no longer works. At this point, after twiddling with a number of settings, it still doesn't work and I'm not sure what the settings have to be to get it to work properly now. Any ideas or step would be greatly appreciated. Ken . . |
#6
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Glad it was one of the easy ones.
-- Russ Valentine [MVP-Outlook] "pyramid36" wrote in message ... Russ, Apparently I overrode the send/rec. settings by setting disable send/rec. from the tools menu. And, of course, promptly fogot about it. Thanks for your help. Ken -----Original Message----- That narrows it down, but only a bit. For sure you need to set a more realistic polling interval. In general, here are the reasons automatic polling might fail in Outlook: 1. You have created an unrealistic polling interval. Many users set their polling interval to 1 minute thinking they will be downloading mail continuously as it arrives. Such settings are not recommended. They put an unnecessary strain on mail servers and can create conflicting polling requests that can damage your Send/Receive Group or even your account settings. 10 minutes is the recommended minimum. 2. While exiting Outlook, you inadvertently set your profile to Work Offline (this option is immediately above the Exit command in the File menu). 3. You have a damaged Send/Receive Group as documented he http://support.microsoft.com/support...icles/q312/3/3 6.asp 4. You have overridden your Send/Receive Group settings as documented he http://support.microsoft.com/support...icles/q320/8/3 6.asp 5. Your mail account settings are corrupt. Recreate your mail account from scratch. 6. Firewall software is blocking your transmission. Disable your Firewall temporarily to see if automatic polling is restored. 7. Windows XPSP2 changes to RPC, but only if running against Exchange Server. See http://support.microsoft.com/kb/883606 -- Russ Valentine [MVP-Outlook] wrote in message ... Russ, Sorry, that's what I get for posting when in a hurry so here goes. OL 2003, SP1 running on WinXP Pro, SP2 over a LAN. I believe I'm setup as Internet Mail Only. My mail is POP3 with inbound mail from a Virtual Private Server that is different than the outbound server (my ISP). In Options | Mail Options the "Send/Receive when connected" box is checked. In Send/Recieve "All Accounts" is highlighted and "Include this Group in send/receive" is checked as is Schedule an automatic send/receive every" and 1 minute is currently set. Everything else in this section is unchecked. If I've missed something, let me know. Regards, Ken -----Original Message----- You go first. You provided no clues and the possibilities are too numerous. What settings have you tried? What are your mail account types and connection types? -- Russ Valentine [MVP-Outlook] wrote in message . .. A few weeks back I turned off the automatic send/receive function for email in OL 2003. After turning it back on, it no longer works. At this point, after twiddling with a number of settings, it still doesn't work and I'm not sure what the settings have to be to get it to work properly now. Any ideas or step would be greatly appreciated. Ken . . |
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