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"Full functionality" in Office after using "Restore" w/o original



 
 
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  #1  
Old June 9th, 2004, 01:12 PM
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Default "Full functionality" in Office after using "Restore" w/o original

Used restore to recover Office, now functionality is limited for applications and software requests original CDs. They are not available. How can I get full functionality now without buying more software? Please advise... time sensitive matter.
  #2  
Old June 9th, 2004, 01:53 PM
Martin
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Default "Full functionality" in Office after using "Restore" w/o original


"
. com wrote in message
...
Used restore to recover Office, now functionality is limited for

applications and software requests original CDs. They are not available.
How can I get full functionality now without buying more software? Please
advise... time sensitive matter.

Was this "Restore" supplied as part of the system? If so you need to contact
the vendors.

MS can supply replacement media, but only for a full (non-OEM) copy of
Office; you may also need to provide proof of purchase.


  #3  
Old June 11th, 2004, 07:07 PM
Beth Melton
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Default "Full functionality" in Office after using "Restore" w/o original

Hi Christopher,

Did the manufacturer supply you with the installation CDs?

If not then who is the manufacturer?

The OEM is required to supply you with the installation CDs for Office. If you want to pursue this issue then contact the OEM and request a copy of the CDs.

If they refuse then please get the individual’s name you spoke to and send me all of the information you can on the matter such as the manufacturer, your name, an incident number if they provide you one, etc.

Of course I can't promise anything but this is one of my pet-projects and the more documentation I can obtain the more success we will have at getting issues like these resolved. :-)

(Remove "NoSpam4me" from my email address)
--
Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/


" wrote:

Used restore to recover Office, now functionality is limited for applications and software requests original CDs. They are not available. How can I get full functionality now without buying more software? Please advise... time sensitive matter.

 




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