Problem: Alert Message when Opening Outlook 2003

Hope someone can assist in helping me troubleshoot the following message when I
open Outlook 2003

[Message]
A recently installed program may cause Microsoft Office or other
e-mail-enabled
programs to function improperly. Outlook can resolve this conflict without
affecting the program that originally caused the problem. Do you want Outlook
to resolve this problem.
Click Yes or No
[Action]
Clicked Yes

[Message]
Outlook was unable to resolve the conflict between a recently installed
program
and Microsoft Office ... another program is using ... restart windows to
resolve.

[Action]
Press Ok
I Restart the computer

This is a continuous process.

[My System]
Windows XP SP2 (on a domain)
Microsoft Office 2000
Microsoft Outlook 2003

[Outlook 2003 Add-In Manager]
Symantec Antivirus 10.1
Delegate Access
Deleted Item Recovery
Exchange Extensions commands
Exchange Extensions property pages
Server Scripting [Not checked]


[Change that prompted this message]
Installed Exchange 2003 management Tools (using RunAs from my login)
Installed SP1 update to Management Tools
Installed SP2 update to Management Tools (to keep inline with the Exchange
2003 SP2 on server)

Looking for a method to determine what application is causing the issue.

Thanks,
Chris

Did you run detect and repair on Outlook? Fixmapi.exe should also fix it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:




"Chris" wrote in message
...
Hope someone can assist in helping me troubleshoot the following message
when I
open Outlook 2003

[Message]
A recently installed program may cause Microsoft Office or other
e-mail-enabled
programs to function improperly. Outlook can resolve this conflict without
affecting the program that originally caused the problem. Do you want
Outlook
to resolve this problem.
Click Yes or No
[Action]
Clicked Yes

[Message]
Outlook was unable to resolve the conflict between a recently installed
program
and Microsoft Office ... another program is using ... restart windows to
resolve.

[Action]
Press Ok
I Restart the computer

This is a continuous process.

[My System]
Windows XP SP2 (on a domain)
Microsoft Office 2000
Microsoft Outlook 2003

[Outlook 2003 Add-In Manager]
Symantec Antivirus 10.1
Delegate Access
Deleted Item Recovery
Exchange Extensions commands
Exchange Extensions property pages
Server Scripting [Not checked]


[Change that prompted this message]
Installed Exchange 2003 management Tools (using RunAs from my login)
Installed SP1 update to Management Tools
Installed SP2 update to Management Tools (to keep inline with the Exchange
2003 SP2 on server)

Looking for a method to determine what application is causing the issue.

Thanks,
Chris

Thanks Dianne for the response,

Repairing Outlook 2003 nor running c:\windows\system32\fixmapi.exe produced
a resolution.

When Exchange Management tools installed, could have it registered a
different version of the mapi dll files? Am I missing something?



"Diane Poremsky {MVP}" wrote:

Did you run detect and repair on Outlook? Fixmapi.exe should also fix it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:




"Chris" wrote in message
...
Hope someone can assist in helping me troubleshoot the following message
when I
open Outlook 2003

[Message]
A recently installed program may cause Microsoft Office or other
e-mail-enabled
programs to function improperly. Outlook can resolve this conflict without
affecting the program that originally caused the problem. Do you want
Outlook
to resolve this problem.
Click Yes or No
[Action]
Clicked Yes

[Message]
Outlook was unable to resolve the conflict between a recently installed
program
and Microsoft Office ... another program is using ... restart windows to
resolve.

[Action]
Press Ok
I Restart the computer

This is a continuous process.

[My System]
Windows XP SP2 (on a domain)
Microsoft Office 2000
Microsoft Outlook 2003

[Outlook 2003 Add-In Manager]
Symantec Antivirus 10.1
Delegate Access
Deleted Item Recovery
Exchange Extensions commands
Exchange Extensions property pages
Server Scripting [Not checked]


[Change that prompted this message]
Installed Exchange 2003 management Tools (using RunAs from my login)
Installed SP1 update to Management Tools
Installed SP2 update to Management Tools (to keep inline with the Exchange
2003 SP2 on server)

Looking for a method to determine what application is causing the issue.

Thanks,
Chris

Yes, it’s a mapi conflict.
http://www.slipstick.net/emo/2008/up080103.htm#6
http://support.microsoft.com/kb/813602

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:

Subscribe to Exchange Messaging Outlook newsletter:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com






"Chris" wrote in message
...
Thanks Dianne for the response,

Repairing Outlook 2003 nor running c:\windows\system32\fixmapi.exe
produced
a resolution.

When Exchange Management tools installed, could have it registered a
different version of the mapi dll files? Am I missing something?



"Diane Poremsky {MVP}" wrote:

Did you run detect and repair on Outlook? Fixmapi.exe should also fix it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:


Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:




"Chris" wrote in message
...
Hope someone can assist in helping me troubleshoot the following
message
when I
open Outlook 2003

[Message]
A recently installed program may cause Microsoft Office or other
e-mail-enabled
programs to function improperly. Outlook can resolve this conflict
without
affecting the program that originally caused the problem. Do you want
Outlook
to resolve this problem.
Click Yes or No
[Action]
Clicked Yes

[Message]
Outlook was unable to resolve the conflict between a recently installed
program
and Microsoft Office ... another program is using ... restart windows
to
resolve.

[Action]
Press Ok
I Restart the computer

This is a continuous process.

[My System]
Windows XP SP2 (on a domain)
Microsoft Office 2000
Microsoft Outlook 2003

[Outlook 2003 Add-In Manager]
Symantec Antivirus 10.1
Delegate Access
Deleted Item Recovery
Exchange Extensions commands
Exchange Extensions property pages
Server Scripting [Not checked]


[Change that prompted this message]
Installed Exchange 2003 management Tools (using RunAs from my login)
Installed SP1 update to Management Tools
Installed SP2 update to Management Tools (to keep inline with the
Exchange
2003 SP2 on server)

Looking for a method to determine what application is causing the
issue.

Thanks,
Chris