If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
can't reinstall office xp pro after deleting from windows xp syste
Office XP got corrupted, so i tried to repair and kept getting "this patch package could not be opened. Verify that the patch package exists, etc....". When i tried to uninstall, got the same error. So i deleted the files that i could because i was running out of room on my hard drive, but i still have about a 440,000K file left. When i tried to reinstall office xp i get that same patch package error. When i tried to download the sp1 and sp2 i get an ohotfix error as well as sp3. What have i done and how can i fix it? I have included the ohotfix log files in this message. the msi.log files were both empty
dana Starting the log on 08/02/2004 at 16:42:33... Loading the resource .dll... Reading the settings... The settings a IsNormalUpdate=1 AdminUsesShortFilenames=1 AdminPath="" MessageTitle="Office XP Service Pack 2" CopyFilesToRerun=1 ShowSuccessDialog=1 RebootInQuietMode=0 RunSetupWatson=1 RequireAllPatchesNeeded=0 RequireAllProductsAtMinVersion=1 MinProductVersion="10.0.3507.0" MinMsiVersion="" UpgradeMsi=0 MsiUpgradeURL="" OHotfixLogLevel="v" MsiLogLevel="v" OHotfixUILevel="n" MsiUILevel="n" FeatureToCheck="" Making sure only this instance of the bootstrapper is running... Making sure the environment is okay for patching... Getting the patches... Getting the products to patch... Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\MAIN SP2.msp is needed... Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90280409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP Professional with FrontPage Version 10.0.2627.0: Version is too low; must be 10.0.3507.0 or higher. Cannot patch. Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\Owc1 0SP2.msp is needed... Product {90260409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP Web Components Version 10.0.2627.0: Version is too low; must be 10.0.3507.0 or higher. Cannot patch. Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\OwsS P2.msp is needed... Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. All of the products are required to at least be at version 10.0.3507.0, but not all the products are. The update failed. Finished processing the update on 08/02/2004 at 16:42:34. Starting the log on 8/2/2004 at 16:44:19... Loading the resource .dll... Making sure only this instance of the bootstrapper is running... Reading the settings... The settings a IsNormalUpdate=1 AdminUsesShortFilenames=1 AdminPath="" MessageTitle="Office XP Service Pack 1" CopyFilesToRerun=1 ShowSuccessDialog=1 RunSetupWatson=1 RequireAllPatchesNeeded=0 RequireAllProductsAtMinVersion=0 MinProductVersion="" MinMsiVersion="" UpgradeMsi=0 MsiUpgradeURL="" OHotfixLogLevel="v" MsiLogLevel="v" OHotfixUILevel="n" MsiUILevel="n" FeatureToCheck="" Making sure the environment is okay for patching... Getting the patches... Getting the products to patch... Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\MAIN SP1.msp is needed... The update failed. Finished processing the update on 8/2/2004 at 16:44:52. Encountered error 1635 while updating. Launching Setup Watson... Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tm p. Setup Watson command line: "C:\Program Files\Common Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\OHotfix\DW31. tmp" both of the associated msi.log files were empty |
#2
|
|||
|
|||
can't reinstall office xp pro after deleting from windows xp syste
I have the same problem. Did you get any replies?
Please advise. Thank you! -----Original Message----- Office XP got corrupted, so i tried to repair and kept getting "this patch package could not be opened. Verify that the patch package exists, etc....". When i tried to uninstall, got the same error. So i deleted the files that i could because i was running out of room on my hard drive, but i still have about a 440,000K file left. When i tried to reinstall office xp i get that same patch package error. When i tried to download the sp1 and sp2 i get an ohotfix error as well as sp3. What have i done and how can i fix it? I have included the ohotfix log files in this message. the msi.log files were both empty dana Starting the log on 08/02/2004 at 16:42:33... Loading the resource .dll... Reading the settings... The settings a IsNormalUpdate=1 AdminUsesShortFilenames=1 AdminPath="" MessageTitle="Office XP Service Pack 2" CopyFilesToRerun=1 ShowSuccessDialog=1 RebootInQuietMode=0 RunSetupWatson=1 RequireAllPatchesNeeded=0 RequireAllProductsAtMinVersion=1 MinProductVersion="10.0.3507.0" MinMsiVersion="" UpgradeMsi=0 MsiUpgradeURL="" OHotfixLogLevel="v" MsiLogLevel="v" OHotfixUILevel="n" MsiUILevel="n" FeatureToCheck="" Making sure only this instance of the bootstrapper is running... Making sure the environment is okay for patching... Getting the patches... Getting the products to patch... Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\IXP000.TMP\MAINSP2.msp is needed... Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90280409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP Professional with FrontPage Version 10.0.2627.0: Version is too low; must be 10.0.3507.0 or higher. Cannot patch. Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\IXP000.TMP\Owc10SP2.msp is needed... Product {90260409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP Web Components Version 10.0.2627.0: Version is too low; must be 10.0.3507.0 or higher. Cannot patch. Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\IXP000.TMP\OwsSP2.msp is needed... Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch. All of the products are required to at least be at version 10.0.3507.0, but not all the products are. The update failed. Finished processing the update on 08/02/2004 at 16:42:34. Starting the log on 8/2/2004 at 16:44:19... Loading the resource .dll... Making sure only this instance of the bootstrapper is running... Reading the settings... The settings a IsNormalUpdate=1 AdminUsesShortFilenames=1 AdminPath="" MessageTitle="Office XP Service Pack 1" CopyFilesToRerun=1 ShowSuccessDialog=1 RunSetupWatson=1 RequireAllPatchesNeeded=0 RequireAllProductsAtMinVersion=0 MinProductVersion="" MinMsiVersion="" UpgradeMsi=0 MsiUpgradeURL="" OHotfixLogLevel="v" MsiLogLevel="v" OHotfixUILevel="n" MsiUILevel="n" FeatureToCheck="" Making sure the environment is okay for patching... Getting the patches... Getting the products to patch... Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\IXP000.TMP\MAINSP1.msp is needed... The update failed. Finished processing the update on 8/2/2004 at 16:44:52. Encountered error 1635 while updating. Launching Setup Watson... Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp. Setup Watson command line: "C:\Program Files\Common Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1 \DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp" both of the associated msi.log files were empty . |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
can't reinstall office xp pro after deleting from windows xp syste | dana | Setup, Installing & Configuration | 1 | August 5th, 2004 06:32 PM |
Can't install Office 2003 SP1 or uninstall Office 2003 at all | Beth Melton | General Discussions | 7 | August 2nd, 2004 05:56 AM |
Office 2003 / Office XP Shortcut Bar | Marc Bressman | General Discussions | 6 | June 26th, 2004 08:42 AM |
Office XP | Ed Lester | Setup, Installing & Configuration | 1 | May 27th, 2004 09:30 AM |
MSI installer runs when I run Office 2003 app | Ralph Sharett | Setup, Installing & Configuration | 1 | May 27th, 2004 07:58 AM |