Business Contact Manager not working

I install the BCM but Outlook doesn't recognize that it is there. What do I need to do to activate it or recogize it so that I can use it?

Possible issues:

-- BCM will disable itself if the profile contains an Exchange account. This
behavior is by design, but can be circumvented (but not in a supported
fashion). See http://www.slipstick.com/bcm/bcmfaq_more.aspx?id=52

-- If you don't see the Business Tools menu, BCM probably failed to load
when Outlook started. Run Regedit and go to the
HKLM\Software\Microsoft\Office\Outlook\Addins\Micr osoft.BusinessSolutions.eC
RM.OutlookAddin.Connect.1 key. If the value for LoadBehavior is something
other than 3, make a backup of the registry, edit LoadBehavior to set it to
3, then restart Outlook.

-- If you get errors during setup, if BCM does not load even after you edit
the LoadBehavior registry value, or if the database does not load, you
should initiate a support incident with Microsoft at
http://support.microsoft.com/default...incidentsubmit. You
will need a .Net Passport, but there should be no charge for filing the
request for help.

More BCM answers at http://www.slipstick.com/bcm/bcmfaq.aspx
More discussions in the microsoft.public.outlook.bcm newsgroup

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx


"mag" wrote in message
...
I install the BCM but Outlook doesn't recognize that it is there. What do
I need to do to activate it or recogize it so that I can use it?