Check Names can't find contacts folder

One other step I took is documented he

http://office.microsoft.com/en-us/ou...CL100626971033

Both contacts files needed to be checked for use.

I had to do a restart of Outlook but that seems to have fixed the problem.

Tom

No. All you needed to do was enable the Contact Folders you migrated as
email address books (in their properties). They would then show up in the
Address Book. You should also remove the original reference to the Contacts
Folder, since it no long exists. Then restart Outlook.
--
Russ Valentine
[MVP-Outlook]
"tcarp" wrote in message
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"Russ Valentine [MVP-Outlook]" wrote:

The other thing we would need to know is how you migrated your PST file
to
your new installation. If done properly, all you would need to do is
configure the Outlook Address Book:
http://support.microsoft.com/default...Product=ol2002

Thanks

A recap of the process I used: After reinstalling Office 2003. getting all
the latest updates, and creating one email account (to create a pst) I
copied
all the pst files I was using (archive, a projects one, the main one that
received incoming mail) from the backup on an external HD to the laptop
with
the newly installed OS and apps. I then copied them into my Local
Settings/..../Outlook folder.

I then went through Data Management to get them added. I changed where
new
email was sent (to the "old pst"). Eventually I deleted the pst that was
created after I did the re-install.

After all that I had access to all the email from the old system including
the projects and archives psts.

I then manually set up all the email accounts I use (7-8 that tested OK).

The contacts are in fact on the re-installed app. When navigating to
Contacts both contacts "files" show up under My Contacts and all the
content
is there for both. This is also true of the Tasks and Calendar.

But, if I select Address Book or Check Names from the menu bar when
authoring a new email message I get a blank Contacts file (and don't see
the
two Contacts files brought over with the .pst.

I suspect there's a step I missed in getting Outlook 2003 to recognize the
Contacts "files" probably similar to the Data Management I needed to do
for
the pst files.

Thanks

Tom