If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Cannot install Office after 64 & 32 bit trials
I accidently installed the 2010 32 bit Office RTM last week. It run very fast
and then I realized I didn't have the 64 bit version. I got the 64 bit installed with some effort but it seemed to lag so I tried to go back to 32 bit again and now I am locked out of installing either version. It errors out reporting a previous trial has been installed on this computer. How can I get Office back on my system? -- Sam |
#2
|
|||
|
|||
Cannot install Office after 64 & 32 bit trials
There's nothing wrong with using 32-bit Office on 64-bit Windows, you should have left it there the first time you installed it. Now there are entries in the Registry referring to both the 64-bit and 32-bit trial versions, and until they are all removed you won't get any further. Try running System Restore to go back to a date before you installed them. That should restore a copy of the previous Registry data with no Office references. Then check C:\Program Files and delete any Office folders. Do the same in C:\Users\your account name\AppData\Local and in C:\Users\your account name\AppData\Roaming Now try installing Office trial again but decide from the outset whether you want to try 32-bit or 64-bit. You can't try them both on the same PC so make up your mind first! |
Thread Tools | |
Display Modes | |
|
|