upgrading

I downloaded the trial version of office 2003 and now my contacts and all
outlook information is missing. the instructions said it would be retained-
how to restore?

Have you stored it in Outlook Express?

hth
g
"Lisas1428" wrote in message
...
I downloaded the trial version of office 2003 and now my contacts and all
outlook information is missing. the instructions said it would be
retained-
how to restore?

No did not. When you read the instructions on how to download the trial
version it just tells you that the current outlook (not express) will be
replaced but contacts calendar and other information will be retained. Is it
possible that when I convert to the full version or revert back to my
existing outlook (2000) they will be there? I tried to sync my palm with the
trial version and it won't sync. I received a message that the palm device
has a different outlook profile. Thoughts?

"Gyorgy Moldova [MCSE+I, MVP]" wrote:

Have you stored it in Outlook Express?

hth
g
"Lisas1428" wrote in message
...
I downloaded the trial version of office 2003 and now my contacts and all
outlook information is missing. the instructions said it would be
retained-
how to restore?

Lisas1428 wrote:
No did not. When you read the instructions on how to download the
trial version it just tells you that the current outlook (not
express) will be replaced but contacts calendar and other information
will be retained. Is it possible that when I convert to the full
version or revert back to my existing outlook (2000) they will be
there? I tried to sync my palm with the trial version and it won't
sync. I received a message that the palm device has a different
outlook profile. Thoughts?

No, they won't. Office 2003 uses a storage format which is incompatible with
earlier versions, and there aren't (TTBOMK) any converters. If you didn't
back up your data before installation, I believe it's irretrievable.


--
In memory of MS MVP Alex Nichol: http://www.dts-l.org/

FYI-I decided to remove the trial version of office. When I did so and
reinstalled office 2000 my settings were restored...Thanks for the assistance.

"Lisas1428" wrote:

No did not. When you read the instructions on how to download the trial
version it just tells you that the current outlook (not express) will be
replaced but contacts calendar and other information will be retained. Is it
possible that when I convert to the full version or revert back to my
existing outlook (2000) they will be there? I tried to sync my palm with the
trial version and it won't sync. I received a message that the palm device
has a different outlook profile. Thoughts?

"Gyorgy Moldova [MCSE+I, MVP]" wrote:

Have you stored it in Outlook Express?

hth
g
"Lisas1428" wrote in message
...
I downloaded the trial version of office 2003 and now my contacts and all
outlook information is missing. the instructions said it would be
retained-
how to restore?