If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Office 2007 Pro became "reduced functionality" unexpectedly
I had a Trial version of Office 2007 on my home laptop which I purchased last
year. It prompted me for product key after a few uses. I bought Office 2007 Professional (from the Microsoft company store - I work at Microsoft). I typed in the product key from the CD and activated, and everything worked fine for a few months. About 2 weeks ago, Office apps stopped being fully functional on my laptop. Instead it shows "reduced functionality" - i.e., I can view a word document but none of the editing functionality works. Now from the Word options dialog it appears like the software is not activated. However, clicking "Activate" from the dialog does not start activation wizard. I uninstalled the product, and reinstalled from the CD. No difference whatsoever. The product still has reduced functionality. So now I'm stuck with a retail product that I cannot use. Some searching on the internet reveals that the Trial version of Office seems to be a nasty bit of work - there are numerous posts referencing the inability to use a retail version once you install a trial version. Is there any user, Office dev team member or MVP that knows the correct way to resolve this problem? thanks Thomas Alex |
#2
|
|||
|
|||
Office 2007 Pro became "reduced functionality" unexpectedly
Uninstall all versions of Office 2007, together with any activation
assistant, clear temp files, reboot. Then see this kb http://support.microsoft.com/kb/928218/en-us follow the kb and reboot prior to installing paid for version "Thomas Alex" wrote in message ... I had a Trial version of Office 2007 on my home laptop which I purchased last year. It prompted me for product key after a few uses. I bought Office 2007 Professional (from the Microsoft company store - I work at Microsoft). I typed in the product key from the CD and activated, and everything worked fine for a few months. About 2 weeks ago, Office apps stopped being fully functional on my laptop. Instead it shows "reduced functionality" - i.e., I can view a word document but none of the editing functionality works. Now from the Word options dialog it appears like the software is not activated. However, clicking "Activate" from the dialog does not start activation wizard. I uninstalled the product, and reinstalled from the CD. No difference whatsoever. The product still has reduced functionality. So now I'm stuck with a retail product that I cannot use. Some searching on the internet reveals that the Trial version of Office seems to be a nasty bit of work - there are numerous posts referencing the inability to use a retail version once you install a trial version. Is there any user, Office dev team member or MVP that knows the correct way to resolve this problem? thanks Thomas Alex |
Thread Tools | |
Display Modes | |
|
|