outlook express wil not open

I open outlook express it pulls in email, but it stops
responding and I cant do anything with it.

Any error message?
--
Bruce Hagen
~IB-CA~


"joe" wrote in message
...
I open outlook express it pulls in email, but it stops
responding and I cant do anything with it.

Bruce no message. I uninstalled outlook express and
reinstalled it. and stil nothing.
-----Original Message-----
Any error message?
--
Bruce Hagen
~IB-CA~


"joe" wrote in
message
...
I open outlook express it pulls in email, but it stops
responding and I cant do anything with it.


.

See these pages, in order:

http://insideoe.tomsterdam.com/probl...htm#foldersdbx

http://insideoe.tomsterdam.com/probl...ce.htm#nostart

(http://support.microsoft.com/?kbid=245419)

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Are You Ready for WinXP SP2?
http://support.microsoft.com/default...r=windowsxpsp2

What You Should Know About Spyware
http://www.microsoft.com/athome/secu...ssoftware.mspx

AumHa Forums
http://forum.aumha.org

wrote:
Bruce no message. I uninstalled outlook express and
reinstalled it. and stil nothing.
-----Original Message-----
Any error message?
--
Bruce Hagen
~IB-CA~


"joe" wrote in message
...
I open outlook express it pulls in email, but it stops
responding and I cant do anything with it.


.

Turn off e-mail scanning. The other components of your A/V will still
protect you. In IE under File, check: Work Offline. Then open OE. It
should not download and freeze. If that works:

Do not archive mail on default OE folders. They will eventually
become corrupted. Create your own user defined folders for storing
mail and move your mail to them. Empty Deleted Items folder
regularly.

After you are done, follow up by compacting your folders manually
while working *offline* and do it often.

FileWork Offline (or double click Working Online in the Status Bar).
FileFolderCompact all folders.

In ToolsOptionsMaintenance: Uncheck Compact messages in background
and leave it unchecked.

--
Bruce Hagen
~IB-CA~


wrote in message
...
Bruce no message. I uninstalled outlook express and
reinstalled it. and stil nothing.
-----Original Message-----
Any error message?
--
Bruce Hagen
~IB-CA~


"joe" wrote in
message
...
I open outlook express it pulls in email, but it stops
responding and I cant do anything with it.


.

Hi Joe,

Here is some general information that might help in identifying the problem.


There are a few reasons for Outlook Express not starting. It is sometimes
possible to fix a small problem by compacting messages (Tools, Options,
Maintenance, Clean-up Now. Do not use automatic compacting because it can
more readily lead to corruption of data. It is best to do compacting in
offline mode when there is not a chance for an automatic check for new mail.

1. 3rd-party filtering software
The AVG anti-virus message scan plug-in can be a cause. Do not use this
feature. The A-V will still protect the PC.

2. Damage to a DBX file.
There is sometimes an error message, but when this is absent finding the
(possibly) bad DBX file becomes a guessing game. The problem could be with
Outbox.dbx, Sent Items.dbx, Inbox.dbx or other file. These can be renamed
one at a time. After renaming one try starting Outlook Express. (see below)
All the files can be moved from the store folder to a new "Mail Backup"
folder on the desktop leaving the message store folder empty. This might
allow Outlook Express to start if the problem is in one or more of the DBX
files.

3. Corruption in the registry for the Outlook Express identity.
It is sometimes possible to create a new identity, and then import messages
from the old identity. This may not be an option.

4. Damage to the Outlook Express installed program.
Outlook Express may need to be reinstalled. Back-up the store folder holding
the DBX files before doing anything. Create a new folder on the desktop to
hold ALL the DBX files.

More Information

This behavior can occur if the client mail store contains a damaged .dbx
file. The damaged file is probably Outbox.dbx, Inbox.dbx, or Sent Items.dbx.

To resolve this behavior, remove the damaged .dbx file:

1. Click Start, point to Programs, point to Accessories, and then click
Windows Explorer.
2. In Windows Explorer, on the Tools menu, point to Find, and then click
Files or Folders.
3. You may need to include hidden files and folders (Windows 2000 and XP).
4. Type Outbox.dbx in the Named box, and then click Find Now.
5. Right-click the file name, and then click Rename.
6. Rename the file to Outbox.old. It is also safe to delete the file. A new
file will be created when Outlook Express starts.

Note that deleting a .dbx file also deletes any e-mail messages or other
data in the folder.

OLEXP: How to Back Up and Recover Outlook Express Data

http://support.microsoft.com/default...b;en-us;270670

Backup and Restore
http://insideoe.tomsterdam.com



How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP

http://support.microsoft.com/default...&Product=winxp

The second method works for Win 98 and other later Windows operating
systems.








--
Tim K.
aka Kuay Tim
MVP - (IE/OE)
Lynnwood, WA
*
wrote in message
...
Bruce no message. I uninstalled outlook express and
reinstalled it. and stil nothing.
-----Original Message-----
Any error message?
--
Bruce Hagen
~IB-CA~


"joe" wrote in
message
...
I open outlook express it pulls in email, but it stops
responding and I cant do anything with it.


.