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#1
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Outlook Folder List Sort Order
Hi,
We are using Outlook 2000 and Exchange 2003. We recently migrated from Exchange 5.5. Since the migration, the Outlook folder list is sorting differently. Before migration a typical folder list would be: Outlook Today - mailbox_name Personal Folders Public Folders Now it is: Personal Folders Public Folders Outlook Today - mailbox_name It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. Thanks in advance, Dennis |
#2
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Outlook Folder List Sort Order
Have you recreated the mailprofile already after the migration?
-- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -Creating Signatures -Create an Office XP CD slipstreamed with Service Pack 3 ----- "Dennis Grishey" wrote in message m... Hi, We are using Outlook 2000 and Exchange 2003. We recently migrated from Exchange 5.5. Since the migration, the Outlook folder list is sorting differently. Before migration a typical folder list would be: Outlook Today - mailbox_name Personal Folders Public Folders Now it is: Personal Folders Public Folders Outlook Today - mailbox_name It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. Thanks in advance, Dennis |
#3
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Outlook Folder List Sort Order
Dennis Grishey wrote:
It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. I seem to recall that when I used OL2000, I corrected this problem by remobing all services from my profile and addeing them back in starting with the Exchange service (Outlook Today), then the Outlook Address Book services, then the Personal Folders service. -- Brian Tillman |
#4
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Outlook Folder List Sort Order
Note that I've seen this before also in OL2002. I tried deleting/recreating
the profile, everything I could think of - it was only for a few users, and was also post migration from a failing E2000 server to a new one. The users didn't seem to care all that much and I never did get it resolved. I suspect recreating the mailbox would do it, but that seems a bit extreme for what is, at worst, a cosmetic annoyance. Dennis Grishey wrote: Hi, We are using Outlook 2000 and Exchange 2003. We recently migrated from Exchange 5.5. Since the migration, the Outlook folder list is sorting differently. Before migration a typical folder list would be: Outlook Today - mailbox_name Personal Folders Public Folders Now it is: Personal Folders Public Folders Outlook Today - mailbox_name It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. Thanks in advance, Dennis |
#5
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Outlook Folder List Sort Order
Yes. As a matter of fact, it seems to only happen after the recreation of a profile, but stays that way afterwards no matter what.
"Roady [MVP]" wrote: Have you recreated the mailprofile already after the migration? -- Robert Sparnaaij [MVP-Outlook] www.howto-outlook.com Tips of the month: -Creating Signatures -Create an Office XP CD slipstreamed with Service Pack 3 ----- "Dennis Grishey" wrote in message m... Hi, We are using Outlook 2000 and Exchange 2003. We recently migrated from Exchange 5.5. Since the migration, the Outlook folder list is sorting differently. Before migration a typical folder list would be: Outlook Today - mailbox_name Personal Folders Public Folders Now it is: Personal Folders Public Folders Outlook Today - mailbox_name It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. Thanks in advance, Dennis |
#6
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Outlook Folder List Sort Order
I'll try that, thanks.
"Brian Tillman" wrote: Dennis Grishey wrote: It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. I seem to recall that when I used OL2000, I corrected this problem by remobing all services from my profile and addeing them back in starting with the Exchange service (Outlook Today), then the Outlook Address Book services, then the Personal Folders service. -- Brian Tillman |
#7
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Outlook Folder List Sort Order
Actually, it happens on multiple computers, so I'm not sure the local profile on one computer would make a difference.
"Dennis Grishey" wrote: I'll try that, thanks. "Brian Tillman" wrote: Dennis Grishey wrote: It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. I seem to recall that when I used OL2000, I corrected this problem by remobing all services from my profile and addeing them back in starting with the Exchange service (Outlook Today), then the Outlook Address Book services, then the Personal Folders service. -- Brian Tillman |
#8
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Outlook Folder List Sort Order
To resolve, I open up the mailbox in Exchange 5.0. This
allows you to rename to "Mailbox - User's name". You will then have to recreate the MAPI profile. A coworker and I were trying to figure out why it occasionally happens now that we have a "temporary" solution to the problem. We did determine that for the user having the problem, when you create a MAPI profile, it depended on whether you typed in the alias or the display name and resolved with Exch server. Depending on which one you used to typed in, it displayed differently in the folder list. Of course now we need to wait for another one of our user's to call in and complain to confirm this. -----Original Message----- Hi, We are using Outlook 2000 and Exchange 2003. We recently migrated from Exchange 5.5. Since the migration, the Outlook folder list is sorting differently. Before migration a typical folder list would be: Outlook Today - mailbox_name Personal Folders Public Folders Now it is: Personal Folders Public Folders Outlook Today - mailbox_name It only does this where mailbox_name starts with R or higher. Obviously it is sorting everything alphabetically, becuase when I rename Personal Folders to "zPersonal Folders" it moves to the bottom. My question is why did it never used to behave like this? Is this something Exchange 2003 is forcing to happen? One other thing to add is that is does not happen in Outlook 2003, the mailbox is always at the top of the list in Outlook 2003, but 99% of our clients are using Outlook 2000. Thanks in advance, Dennis . |
#9
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Outlook Folder List Sort Order
This problem is seen in our ofice laos for some ten users.
We are using mixed exchange 5.5 and 2000 servers with Office XP client. I could not understand the possible fix given in the earlier posts. Can some one explain me clearly. Thanks. --Karsudha |
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