Can't see task pane design template

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

I am having the same problem. the contents of the Slide Design and Slide
Layout contents of the Task Pane are invisible. I can use them by clicking on
the blanks, but I cannot see them in the task pane. Have you had any luck
finding a solution?

"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

Hi, Timothy.

This is a thorny issue we've been trying to track down, but so far, we
haven't had any luck. Part of the reason is because so few posters come back
with specidic system information, so we haven't been able to try very many
things to troubleshoot.

I know I'd love to get some info for you and suggest some things you can
try. Are you game?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
I am having the same problem. the contents of the Slide Design and Slide
Layout contents of the Task Pane are invisible. I can use them by clicking
on
the blanks, but I cannot see them in the task pane. Have you had any luck
finding a solution?

"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

Hello Echo,

Yes, I'm game. The symptoms are sporadic. Most of the time I cannot see
anything in the Design and Layout Panes.

MS Office Powerpoint 2003 (11.6564.6568) SP 2

Windows XP Tablet Edition Service Pack 2
Automatic Updates are enabled

Toshina M205 Tablet PC
I connect it to multiple networks both wired and wireless
Logging on as Admin doesn't effect the problem
Enabling and disabling virus-scanning doesn't effect symptoms (AVG Free)
I do not have any Powerpoint plugins installed.
I have downloaded some templates from Microsoft.

Please let me know if you need any additional information.
Timothy




"Echo S" wrote:

Hi, Timothy.

This is a thorny issue we've been trying to track down, but so far, we
haven't had any luck. Part of the reason is because so few posters come back
with specidic system information, so we haven't been able to try very many
things to troubleshoot.

I know I'd love to get some info for you and suggest some things you can
try. Are you game?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
I am having the same problem. the contents of the Slide Design and Slide
Layout contents of the Task Pane are invisible. I can use them by clicking
on
the blanks, but I cannot see them in the task pane. Have you had any luck
finding a solution?

"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

"Timothy" wrote in message
...
Hello Echo,

Yes, I'm game. The symptoms are sporadic. Most of the time I cannot see
anything in the Design and Layout Panes.

Yay! Caught a live one! :-)

(Sorry it's taken me so long to get back to this thread. It's been a little
nuts this afternoon.)

MS Office Powerpoint 2003 (11.6564.6568) SP 2

Windows XP Tablet Edition Service Pack 2
Automatic Updates are enabled

Toshina M205 Tablet PC
I connect it to multiple networks both wired and wireless
Logging on as Admin doesn't effect the problem

When you logged on as admin, did you reboot, or did you just switch users?
If you haven't yet, you might see if rebooting takes care of it. If it does,
we may be looking at a simple resources issue.

Enabling and disabling virus-scanning doesn't effect symptoms (AVG Free)
I do not have any Powerpoint plugins installed.
I have downloaded some templates from Microsoft.

Please let me know if you need any additional information.

Thank you for such thorough information, Timothy. I think you found one of
my past posts with all kinds of questions like this -- I was going to ask
about your virus program and add-ins, so you're way ahead of me there. You
might want to make sure your graphics/video card drivers are up to date, and
you might try changing hardware acceleration. I don't think that will
resolve the issue, but both are worth trying.
(http://www.rdpslides.com/pptfaq/FAQ00129.htm has instrux for hardware
acceleration.)

Can you boot a Tablet PC into Safe Mode? If so, please try that. Things will
be ugly, but you should be able to tell if you can see the thumbnails or
not.

Also, try doing some basic disk maintenance -- delete the files in the
Temporary Internet Files folder, search for and delete all *.tmp files, and
run a defrag. And you know, one user reported that running Detect and Repair
fixed this problem for a little while on her system, so try Help|Detect and
Repair. Sure won't hurt!

If Detect and Repair resolves it, but if the problem comes back after you
reboot, that could indicate that something loading at startup is conflicting
with PPT and causing this issue. So (I don't know if you can do this on a
Tablet, but I think you can), go to Start|Run and type in msconfig Disable
all startup items and reboot again. That way we can see if something
starting on boot/running in the background is causing the issue.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Timothy,
You should be able to boot your tablet in Safe Mode, but you will need your
keyboard to do it. Once it is in Safe Mode, you will (probably) not be able
to use handwriting to do things. Normally, I would ask if you have the
memory leak fix for the tablets installed, but if you have auto-updates, you
should have it. Might not be a bad thing to check by going to the update
site and checking manually. (By the way Echo, if it turns out to be related
to the memory leak fix, then it IS a resources problem.)

Because you are on a tablet, I have one question beyond Echo's: Does docking
your tablet make any difference? (I can't remember if this one is always
docked or if it is removable from the dock.)

--
Kathryn Jacobs, Microsoft MVP PowerPoint and OneNote
Author of Kathy Jacobs on PowerPoint - Available now from Holy Macro! Books
Get PowerPoint answers at http://www.powerpointanswers.com

I believe life is meant to be lived. But:
if we live without making a difference, it makes no difference that we lived

"Echo S" wrote in message
...
"Timothy" wrote in message
...
Hello Echo,

Yes, I'm game. The symptoms are sporadic. Most of the time I cannot see
anything in the Design and Layout Panes.

Yay! Caught a live one! :-)

(Sorry it's taken me so long to get back to this thread. It's been a
little nuts this afternoon.)

MS Office Powerpoint 2003 (11.6564.6568) SP 2

Windows XP Tablet Edition Service Pack 2
Automatic Updates are enabled

Toshina M205 Tablet PC
I connect it to multiple networks both wired and wireless
Logging on as Admin doesn't effect the problem

When you logged on as admin, did you reboot, or did you just switch users?
If you haven't yet, you might see if rebooting takes care of it. If it
does, we may be looking at a simple resources issue.

Enabling and disabling virus-scanning doesn't effect symptoms (AVG Free)
I do not have any Powerpoint plugins installed.
I have downloaded some templates from Microsoft.

Please let me know if you need any additional information.

Thank you for such thorough information, Timothy. I think you found one of
my past posts with all kinds of questions like this -- I was going to ask
about your virus program and add-ins, so you're way ahead of me there. You
might want to make sure your graphics/video card drivers are up to date,
and you might try changing hardware acceleration. I don't think that will
resolve the issue, but both are worth trying.
(http://www.rdpslides.com/pptfaq/FAQ00129.htm has instrux for hardware
acceleration.)

Can you boot a Tablet PC into Safe Mode? If so, please try that. Things
will be ugly, but you should be able to tell if you can see the thumbnails
or not.

Also, try doing some basic disk maintenance -- delete the files in the
Temporary Internet Files folder, search for and delete all *.tmp files,
and run a defrag. And you know, one user reported that running Detect and
Repair fixed this problem for a little while on her system, so try
Help|Detect and Repair. Sure won't hurt!

If Detect and Repair resolves it, but if the problem comes back after you
reboot, that could indicate that something loading at startup is
conflicting with PPT and causing this issue. So (I don't know if you can
do this on a Tablet, but I think you can), go to Start|Run and type in
msconfig Disable all startup items and reboot again. That way we can see
if something starting on boot/running in the background is causing the
issue.

--
Echo [MS PPT MVP]
http://www.echosvoice.com

Timothy, is there any chance I can get a screenshot of your screen(s) with
the missing design and layout thumbnails?

Also, I'd like to confirm that this happens with all presentations, not just
a particular one. If it's just a particular one, can I get a copy of that
presentation?

Drop me an email if you have a chance -- echos at indy dot net

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
Hello Echo,

Yes, I'm game. The symptoms are sporadic. Most of the time I cannot see
anything in the Design and Layout Panes.

MS Office Powerpoint 2003 (11.6564.6568) SP 2

Windows XP Tablet Edition Service Pack 2
Automatic Updates are enabled

Toshina M205 Tablet PC
I connect it to multiple networks both wired and wireless
Logging on as Admin doesn't effect the problem
Enabling and disabling virus-scanning doesn't effect symptoms (AVG Free)
I do not have any Powerpoint plugins installed.
I have downloaded some templates from Microsoft.

Please let me know if you need any additional information.
Timothy




"Echo S" wrote:

Hi, Timothy.

This is a thorny issue we've been trying to track down, but so far, we
haven't had any luck. Part of the reason is because so few posters come
back
with specidic system information, so we haven't been able to try very
many
things to troubleshoot.

I know I'd love to get some info for you and suggest some things you can
try. Are you game?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
I am having the same problem. the contents of the Slide Design and Slide
Layout contents of the Task Pane are invisible. I can use them by
clicking
on
the blanks, but I cannot see them in the task pane. Have you had any
luck
finding a solution?

"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

Hi,
While I'm not Timothy, I'm having the same problem, and I have a screenshot:
http://www.cbrnp.com/powerpoint-issue.jpg
Don't know if that helps any, but that should show you what we're seeing.

Chris

"Echo S" wrote:

Timothy, is there any chance I can get a screenshot of your screen(s) with
the missing design and layout thumbnails?

Also, I'd like to confirm that this happens with all presentations, not just
a particular one. If it's just a particular one, can I get a copy of that
presentation?

Drop me an email if you have a chance -- echos at indy dot net

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
Hello Echo,

Yes, I'm game. The symptoms are sporadic. Most of the time I cannot see
anything in the Design and Layout Panes.

MS Office Powerpoint 2003 (11.6564.6568) SP 2

Windows XP Tablet Edition Service Pack 2
Automatic Updates are enabled

Toshina M205 Tablet PC
I connect it to multiple networks both wired and wireless
Logging on as Admin doesn't effect the problem
Enabling and disabling virus-scanning doesn't effect symptoms (AVG Free)
I do not have any Powerpoint plugins installed.
I have downloaded some templates from Microsoft.

Please let me know if you need any additional information.
Timothy




"Echo S" wrote:

Hi, Timothy.

This is a thorny issue we've been trying to track down, but so far, we
haven't had any luck. Part of the reason is because so few posters come
back
with specidic system information, so we haven't been able to try very
many
things to troubleshoot.

I know I'd love to get some info for you and suggest some things you can
try. Are you game?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
I am having the same problem. the contents of the Slide Design and Slide
Layout contents of the Task Pane are invisible. I can use them by
clicking
on
the blanks, but I cannot see them in the task pane. Have you had any
luck
finding a solution?

"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

I have a Toshiba M-205 Tablet PC like Timothy but I don't run into the
problem - Timothy, did you get this problem before applying SP2 to Office
2003?

Chris, are you using a Tablet PC as well?

--
Geetesh Bajaj
Author of Cutting Edge PowerPoint for Dummies
http://www.cuttingedgeppt.com





"Chris Banyai-Riepl" wrote in
message ...
Hi,
While I'm not Timothy, I'm having the same problem, and I have a
screenshot:
http://www.cbrnp.com/powerpoint-issue.jpg
Don't know if that helps any, but that should show you what we're seeing.

Chris

"Echo S" wrote:

Timothy, is there any chance I can get a screenshot of your screen(s)
with
the missing design and layout thumbnails?

Also, I'd like to confirm that this happens with all presentations, not
just
a particular one. If it's just a particular one, can I get a copy of
that
presentation?

Drop me an email if you have a chance -- echos at indy dot net

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
Hello Echo,

Yes, I'm game. The symptoms are sporadic. Most of the time I cannot
see
anything in the Design and Layout Panes.

MS Office Powerpoint 2003 (11.6564.6568) SP 2

Windows XP Tablet Edition Service Pack 2
Automatic Updates are enabled

Toshina M205 Tablet PC
I connect it to multiple networks both wired and wireless
Logging on as Admin doesn't effect the problem
Enabling and disabling virus-scanning doesn't effect symptoms (AVG
Free)
I do not have any Powerpoint plugins installed.
I have downloaded some templates from Microsoft.

Please let me know if you need any additional information.
Timothy




"Echo S" wrote:

Hi, Timothy.

This is a thorny issue we've been trying to track down, but so far,
we
haven't had any luck. Part of the reason is because so few posters
come
back
with specidic system information, so we haven't been able to try very
many
things to troubleshoot.

I know I'd love to get some info for you and suggest some things you
can
try. Are you game?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
I am having the same problem. the contents of the Slide Design and
Slide
Layout contents of the Task Pane are invisible. I can use them by
clicking
on
the blanks, but I cannot see them in the task pane. Have you had
any
luck
finding a solution?

"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

I'm not using a tablet PC, just a plain Jane Toshiba Satellite (1.5GHz
Celeron M processor, 1.12GB RAM, 40GB HD, ATI video running 1024x768
resolution).

Chris

"Geetesh Bajaj" wrote:

I have a Toshiba M-205 Tablet PC like Timothy but I don't run into the
problem - Timothy, did you get this problem before applying SP2 to Office
2003?

Chris, are you using a Tablet PC as well?

--
Geetesh Bajaj
Author of Cutting Edge PowerPoint for Dummies
http://www.cuttingedgeppt.com





"Chris Banyai-Riepl" wrote in
message ...
Hi,
While I'm not Timothy, I'm having the same problem, and I have a
screenshot:
http://www.cbrnp.com/powerpoint-issue.jpg
Don't know if that helps any, but that should show you what we're seeing.

Chris

"Echo S" wrote:

Timothy, is there any chance I can get a screenshot of your screen(s)
with
the missing design and layout thumbnails?

Also, I'd like to confirm that this happens with all presentations, not
just
a particular one. If it's just a particular one, can I get a copy of
that
presentation?

Drop me an email if you have a chance -- echos at indy dot net

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
Hello Echo,

Yes, I'm game. The symptoms are sporadic. Most of the time I cannot
see
anything in the Design and Layout Panes.

MS Office Powerpoint 2003 (11.6564.6568) SP 2

Windows XP Tablet Edition Service Pack 2
Automatic Updates are enabled

Toshina M205 Tablet PC
I connect it to multiple networks both wired and wireless
Logging on as Admin doesn't effect the problem
Enabling and disabling virus-scanning doesn't effect symptoms (AVG
Free)
I do not have any Powerpoint plugins installed.
I have downloaded some templates from Microsoft.

Please let me know if you need any additional information.
Timothy




"Echo S" wrote:

Hi, Timothy.

This is a thorny issue we've been trying to track down, but so far,
we
haven't had any luck. Part of the reason is because so few posters
come
back
with specidic system information, so we haven't been able to try very
many
things to troubleshoot.

I know I'd love to get some info for you and suggest some things you
can
try. Are you game?

--
Echo [MS PPT MVP]
http://www.echosvoice.com

"Timothy" wrote in message
...
I am having the same problem. the contents of the Slide Design and
Slide
Layout contents of the Task Pane are invisible. I can use them by
clicking
on
the blanks, but I cannot see them in the task pane. Have you had
any
luck
finding a solution?

"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks