Can't see task pane design template

In article , Echo S wrote:
"mersman" wrote in message
...


"Wuli" wrote:

When i look in the task pane - design templates
I cannot see the templates. they are there but they are invisible!
I saw that someone recommended in the past to lower the hardware
acceleration of the video card, but that did not work.
any suggestions?

Thanks

We found that if PowerPoint is the only MS app running it works! I think
its mostly Outlook causing the problem.

Thanks for the information, mersman. I think there's an Office-wide add-in
of some sort that's started when Outlook, or maybe Word, is started. (Or
maybe if Word is the Outlook editor, that makes a difference?)

That was the case with another user. It went something like:

Outlook running, templates disappeared.
Outlook set to use Word as editor.
Word had an add-in installed. Removing that solved the problem but user needed
the addin. So disabling Word as editor in Outook (or not using Outlook/PPT
together) was the workaround.



-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================

I've read many excellent recommendations in this discussion. Here's my input.


I've two workstations, in this configuration:

Windows XP Pro, 5.1.2600 SP2 Build 2600
Dell Optiplex GX280
Intel 82915G/GV/910GL Express Chipset, driver 6.14.10.4410
MS Office Powerpoint 2003 (11.8110.8107) SP2
MS Office Word 2003 (11.8106.8107) SP2
MS Office Outlook 2003 (11.8010.8107) SP2

Full administrator rights
Microsoft PowerPoint, no Standard Add-ins; COM Add-ins,
MultiMgrAddIn.AddInDesigner1 and Microsoft PowerPoint Presenter Tools

Checked the registry keys with these results:
hkey_local_machine\software\microsoft\office\power point\addins - shows the
items above
hkey_current_user\software\microsoft\office\powerp oint\addins - no
powerpoint key in registry

Icons sometimes show up after Office detect/repair, but vanish again
following a restart of the application.

I followed a tip I read earlier in the discussion regarding Word, with these
results:

1. Start Powerpoint, then open Outlook - slide layour/design task pane
icons visible.
2. Start Outlook, open Powerpoint - icons invisible.
3. Start Outlook, open Powerpoint, kill Word via task manager, restart
Powerpoint - icons visible.
4. Start Outlook, disable Word as editor, open Powerpoint - icons visible.
5. Start Powerpoint, open Outlook (Word editor disabled) - icons visible.
6. Open Word then Powerpoint or Powerpoint then Word - icons visible.

Thanks.

Thank you for following up with this information, jfmtech. It seems to
follow what we're hearing from others. I sure wish we could figure out what
actually causes the problem, though.

(I believe the MultiMgr/Presenter Tools is part of the typical PPT
installation and not a separate add-in.)

Do you have any Word macros or add-ins or helper apps or whatever Word uses
:-) ?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"jfmtech" wrote in message
...
I've read many excellent recommendations in this discussion. Here's my
input.


I've two workstations, in this configuration:

Windows XP Pro, 5.1.2600 SP2 Build 2600
Dell Optiplex GX280
Intel 82915G/GV/910GL Express Chipset, driver 6.14.10.4410
MS Office Powerpoint 2003 (11.8110.8107) SP2
MS Office Word 2003 (11.8106.8107) SP2
MS Office Outlook 2003 (11.8010.8107) SP2

Full administrator rights
Microsoft PowerPoint, no Standard Add-ins; COM Add-ins,
MultiMgrAddIn.AddInDesigner1 and Microsoft PowerPoint Presenter Tools

Checked the registry keys with these results:
hkey_local_machine\software\microsoft\office\power point\addins - shows the
items above
hkey_current_user\software\microsoft\office\powerp oint\addins - no
powerpoint key in registry

Icons sometimes show up after Office detect/repair, but vanish again
following a restart of the application.

I followed a tip I read earlier in the discussion regarding Word, with
these
results:

1. Start Powerpoint, then open Outlook - slide layour/design task pane
icons visible.
2. Start Outlook, open Powerpoint - icons invisible.
3. Start Outlook, open Powerpoint, kill Word via task manager, restart
Powerpoint - icons visible.
4. Start Outlook, disable Word as editor, open Powerpoint - icons visible.
5. Start Powerpoint, open Outlook (Word editor disabled) - icons visible.
6. Open Word then Powerpoint or Powerpoint then Word - icons visible.

Thanks.

Sorry for the delay in responding. No Word add-ins, macros, or helper apps
are installed on my two affected systems.

Any closer to discovering the cause of this issue and a possible solution,
Echo S?

Thanks.

"Echo S" wrote:

Thank you for following up with this information, jfmtech. It seems to
follow what we're hearing from others. I sure wish we could figure out what
actually causes the problem, though.

(I believe the MultiMgr/Presenter Tools is part of the typical PPT
installation and not a separate add-in.)

Do you have any Word macros or add-ins or helper apps or whatever Word uses
:-) ?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"jfmtech" wrote in message
...
I've read many excellent recommendations in this discussion. Here's my
input.


I've two workstations, in this configuration:

Windows XP Pro, 5.1.2600 SP2 Build 2600
Dell Optiplex GX280
Intel 82915G/GV/910GL Express Chipset, driver 6.14.10.4410
MS Office Powerpoint 2003 (11.8110.8107) SP2
MS Office Word 2003 (11.8106.8107) SP2
MS Office Outlook 2003 (11.8010.8107) SP2

Full administrator rights
Microsoft PowerPoint, no Standard Add-ins; COM Add-ins,
MultiMgrAddIn.AddInDesigner1 and Microsoft PowerPoint Presenter Tools

Checked the registry keys with these results:
hkey_local_machine\software\microsoft\office\power point\addins - shows the
items above
hkey_current_user\software\microsoft\office\powerp oint\addins - no
powerpoint key in registry

Icons sometimes show up after Office detect/repair, but vanish again
following a restart of the application.

I followed a tip I read earlier in the discussion regarding Word, with
these
results:

1. Start Powerpoint, then open Outlook - slide layour/design task pane
icons visible.
2. Start Outlook, open Powerpoint - icons invisible.
3. Start Outlook, open Powerpoint, kill Word via task manager, restart
Powerpoint - icons visible.
4. Start Outlook, disable Word as editor, open Powerpoint - icons visible.
5. Start Powerpoint, open Outlook (Word editor disabled) - icons visible.
6. Open Word then Powerpoint or Powerpoint then Word - icons visible.

Thanks.

I'm sorry, I don't have any new information or guesses to venture.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"jfmtech" wrote in message
...
Sorry for the delay in responding. No Word add-ins, macros, or helper apps
are installed on my two affected systems.

Any closer to discovering the cause of this issue and a possible solution,
Echo S?

Thanks.

"Echo S" wrote:

Thank you for following up with this information, jfmtech. It seems to
follow what we're hearing from others. I sure wish we could figure out
what
actually causes the problem, though.

(I believe the MultiMgr/Presenter Tools is part of the typical PPT
installation and not a separate add-in.)

Do you have any Word macros or add-ins or helper apps or whatever Word
uses
:-) ?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"jfmtech" wrote in message
...
I've read many excellent recommendations in this discussion. Here's my
input.


I've two workstations, in this configuration:

Windows XP Pro, 5.1.2600 SP2 Build 2600
Dell Optiplex GX280
Intel 82915G/GV/910GL Express Chipset, driver 6.14.10.4410
MS Office Powerpoint 2003 (11.8110.8107) SP2
MS Office Word 2003 (11.8106.8107) SP2
MS Office Outlook 2003 (11.8010.8107) SP2

Full administrator rights
Microsoft PowerPoint, no Standard Add-ins; COM Add-ins,
MultiMgrAddIn.AddInDesigner1 and Microsoft PowerPoint Presenter Tools

Checked the registry keys with these results:
hkey_local_machine\software\microsoft\office\power point\addins - shows
the
items above
hkey_current_user\software\microsoft\office\powerp oint\addins - no
powerpoint key in registry

Icons sometimes show up after Office detect/repair, but vanish again
following a restart of the application.

I followed a tip I read earlier in the discussion regarding Word, with
these
results:

1. Start Powerpoint, then open Outlook - slide layour/design task pane
icons visible.
2. Start Outlook, open Powerpoint - icons invisible.
3. Start Outlook, open Powerpoint, kill Word via task manager, restart
Powerpoint - icons visible.
4. Start Outlook, disable Word as editor, open Powerpoint - icons
visible.
5. Start Powerpoint, open Outlook (Word editor disabled) - icons
visible.
6. Open Word then Powerpoint or Powerpoint then Word - icons visible.

Thanks.