READ BEFORE INSTALLING OFFICE 2007 B2TR

If you are using Symantec/Norton AntiVirus, try disabling the
Office Plugin that comes with it (but don't disable Norton
AutoProtect). See http://support.microsoft.com/?kbid=329820 "How
to use Office programs with the Norton AntiVirus Office plug-in"
for more information.

D Mike Smith wrote:

I'm experiencing this issue - is there a MS tech support team - I'm crippled
by not being able to open excel or winword files. D Mike Smith

There's no official tech support with the beta.

--

JoAnn Paules
MVP Microsoft [Publisher]




"D Mike Smith" wrote in message
...
I'm experiencing this issue - is there a MS tech support team - I'm
crippled
by not being able to open excel or winword files. D Mike Smith


"Patrick Schmid" wrote:

The B2TR patch has some nasty surprises for users in store. The most
important one being that Word 2007 Beta 2 files saved in the new file
formats (extensions docx, docm, etc) might not open at all once B2TR has
been installed.
Excel files in the file formats (extensions xlsx, xlsm, etc) saved in B2
should open in B2TR. PowerPoint files saved in B2 in the new file
formats (extensions pptx, pptm, etc) seem to at least open, but seem to
have issues with font size, text placement, and other minor issues.
Before installing B2TR therefore, you should save all your files in the
97-2003 file formats. That means, save all your docx files as doc
(Word), all your xslx files as xls (Excel) and all your pptx files as
ppt (PowerPoint).
There are a host of other issues you might encounter. I am keeping a
running list that I will update constantly over the next few days at
http://pschmid.net/blog/2006/09/14/43. I highly suggest to read it
before installing B2TR.

Patrick Schmid
--------------
http://pschmid.net

Unfortunately I didn't see this message before loading B2TR. Most of my
files were created using office 2000 (xls/doc format) but recently installed
Norton IS 2006. I have been enjoying B2 since July without obvious problems,
so I also have a few files with docx/xlsx format. So far I have been unable
to find a single file that will open after installing B2TR not even those
created since the installation. Nor will Windows let me restore to a point
prior to installing B2TR. Any advice on how I can get my files back?

"Patrick Schmid" wrote:

The B2TR patch has some nasty surprises for users in store. The most
important one being that Word 2007 Beta 2 files saved in the new file
formats (extensions docx, docm, etc) might not open at all once B2TR has
been installed.
Excel files in the file formats (extensions xlsx, xlsm, etc) saved in B2
should open in B2TR. PowerPoint files saved in B2 in the new file
formats (extensions pptx, pptm, etc) seem to at least open, but seem to
have issues with font size, text placement, and other minor issues.
Before installing B2TR therefore, you should save all your files in the
97-2003 file formats. That means, save all your docx files as doc
(Word), all your xslx files as xls (Excel) and all your pptx files as
ppt (PowerPoint).
There are a host of other issues you might encounter. I am keeping a
running list that I will update constantly over the next few days at
http://pschmid.net/blog/2006/09/14/43. I highly suggest to read it
before installing B2TR.

Patrick Schmid
--------------
http://pschmid.net

Disable the Office anti-virus plugin from Norton and you should be fine.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

"Peter Devereux" Peter wrote in
message :

Unfortunately I didn't see this message before loading B2TR. Most of my
files were created using office 2000 (xls/doc format) but recently installed
Norton IS 2006. I have been enjoying B2 since July without obvious problems,
so I also have a few files with docx/xlsx format. So far I have been unable
to find a single file that will open after installing B2TR not even those
created since the installation. Nor will Windows let me restore to a point
prior to installing B2TR. Any advice on how I can get my files back?

"Patrick Schmid" wrote:

The B2TR patch has some nasty surprises for users in store. The most
important one being that Word 2007 Beta 2 files saved in the new file
formats (extensions docx, docm, etc) might not open at all once B2TR has
been installed.
Excel files in the file formats (extensions xlsx, xlsm, etc) saved in B2
should open in B2TR. PowerPoint files saved in B2 in the new file
formats (extensions pptx, pptm, etc) seem to at least open, but seem to
have issues with font size, text placement, and other minor issues.
Before installing B2TR therefore, you should save all your files in the
97-2003 file formats. That means, save all your docx files as doc
(Word), all your xslx files as xls (Excel) and all your pptx files as
ppt (PowerPoint).
There are a host of other issues you might encounter. I am keeping a
running list that I will update constantly over the next few days at
http://pschmid.net/blog/2006/09/14/43. I highly suggest to read it
before installing B2TR.

Patrick Schmid
--------------
http://pschmid.net