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PowerPoint Crashes On Exit



 
 
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  #11  
Old February 16th, 2007, 04:56 AM posted to microsoft.public.powerpoint
RAH
external usenet poster
 
Posts: 48
Default PowerPoint Crashes On Exit

On Thu, 15 Feb 2007 22:20:33 EST, Steve Rindsberg
wrote:

In article , Rah wrote:
Yes, the desktop is networked to the laptop and two other computers.
The other two don't use PowerPoint. Wireless 2-Wire DSL modem/router.
Both computers run essentially the same software as far as anti-virus,
firewall, etc. The major difference between the two is the processor.
The laptop uses a Pentium P4. The desktop uses a Pentium D. I do
have an Oregon Scientific weather station running on the Desktop
through the serial port. I will keep looking for important
differences.


OK, thanks. And [he says, grasping at straws] does the same thing happen if you
disconnect the desktop computer from the network?


I shut down the network completely, and it still crashes.
  #12  
Old February 16th, 2007, 11:01 PM posted to microsoft.public.powerpoint
Steve Rindsberg
external usenet poster
 
Posts: 9,366
Default PowerPoint Crashes On Exit

In article , Rah wrote:
On Thu, 15 Feb 2007 22:20:33 EST, Steve Rindsberg
wrote:

In article , Rah wrote:
Yes, the desktop is networked to the laptop and two other computers.
The other two don't use PowerPoint. Wireless 2-Wire DSL modem/router.
Both computers run essentially the same software as far as anti-virus,
firewall, etc. The major difference between the two is the processor.
The laptop uses a Pentium P4. The desktop uses a Pentium D. I do
have an Oregon Scientific weather station running on the Desktop
through the serial port. I will keep looking for important
differences.


OK, thanks. And [he says, grasping at straws] does the same thing happen if you
disconnect the desktop computer from the network?


I shut down the network completely, and it still crashes.


The only other thing I can think to do is to shut down everything that isn't
absolutely essential to the PC. Run a thorough virus scan first to make sure
there's nothing evil hanging around waiting to bite, leave it off the network, then
shut down your antivirus/firewall software and everything else but PPT, to the
extent possible. If that doesn't solve the problem, it may be best to call MS
Support; I'm about out of suggestions at this point.

But if you do find the cause of the problem, please do post back and let us know
what it was.



-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
================================================


  #13  
Old February 17th, 2007, 12:24 AM posted to microsoft.public.powerpoint
RAH
external usenet poster
 
Posts: 48
Default PowerPoint Crashes On Exit

On Fri, 16 Feb 2007 17:01:50 EST, Steve Rindsberg
wrote:

In article , Rah wrote:
On Thu, 15 Feb 2007 22:20:33 EST, Steve Rindsberg
wrote:

In article , Rah wrote:
Yes, the desktop is networked to the laptop and two other computers.
The other two don't use PowerPoint. Wireless 2-Wire DSL modem/router.
Both computers run essentially the same software as far as anti-virus,
firewall, etc. The major difference between the two is the processor.
The laptop uses a Pentium P4. The desktop uses a Pentium D. I do
have an Oregon Scientific weather station running on the Desktop
through the serial port. I will keep looking for important
differences.

OK, thanks. And [he says, grasping at straws] does the same thing happen if you
disconnect the desktop computer from the network?


I shut down the network completely, and it still crashes.


The only other thing I can think to do is to shut down everything that isn't
absolutely essential to the PC. Run a thorough virus scan first to make sure
there's nothing evil hanging around waiting to bite, leave it off the network, then
shut down your antivirus/firewall software and everything else but PPT, to the
extent possible. If that doesn't solve the problem, it may be best to call MS
Support; I'm about out of suggestions at this point.

But if you do find the cause of the problem, please do post back and let us know
what it was.



-----------------------------------------
Steve Rindsberg, PPT MVP
PPT FAQ: www.pptfaq.com
PPTools: www.pptools.com
=============================================== =

I first removed everything from the task bar after turning off the
internet. No help. Then I went into Window Task Manager and started
removing non-essential programs. No help. Then I opened the Windows
Process Explorer and removed everything not Microsoft, except for one
Norton file that wouldn't remove. At that point, PowerPoint would
start right up, but I couldn't load my presentation. It causes a
serious fault in PowerPoint. That's enough for today.

Richard
  #14  
Old March 9th, 2007, 04:07 PM posted to microsoft.public.powerpoint
[email protected]
external usenet poster
 
Posts: 1
Default PowerPoint Crashes On Exit

I am also getting a PowerPoint 2007 crash on Exit.

System: XP Pro - SP2
Upgraded from Office 2003
Saving File in PowerPoint 2003-compatible format (.ppt *not* .pptx)

Typically I save the file just prior to exit (CTRL-S) then use menu to
exit PowerPoint.

Upon ever exit, I get the crash.

  #15  
Old March 9th, 2007, 07:27 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

Do you use Norton Antivirus?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


wrote in message
ups.com...
I am also getting a PowerPoint 2007 crash on Exit.

System: XP Pro - SP2
Upgraded from Office 2003
Saving File in PowerPoint 2003-compatible format (.ppt *not* .pptx)

Typically I save the file just prior to exit (CTRL-S) then use menu to
exit PowerPoint.

Upon ever exit, I get the crash.



  #16  
Old April 7th, 2007, 08:34 AM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student Czech. When
I am saving the presentation in any format and closing PPT it crashes. In
Events logs / application there is the same mistake as yours one - ID = 1000
Faulting..... Have you already solved the problem? I am hopeless
Regards
Martin

"Jesper" wrote:

PowerPoint 2007 crashes every time I exit it if I have a saved presentation
open at the time. Does anyone know if this is know and getting fixed? Here
are the details:

All my presentations are stored on a network share in a redirected documents
folder
I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same
problem occurs on both.

Steps:
1. Open PowerPoint
2. Hit CTRL+S and save the presentation on a network share. You don't need
to put anything into the presentation
3. Hit ALT+F4 and exit PowerPoint. It will now crash

This happens 100% of the time. If you change step 2 to save locally instead
it does not happen. However, if the share you are saving to is offline it
still happens.

Could it possibly be that Microsoft missed this in the testing process for
Office 2007?

  #17  
Old April 7th, 2007, 03:06 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

Do you use Norton Antivirus?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student Czech.
When
I am saving the presentation in any format and closing PPT it crashes. In
Events logs / application there is the same mistake as yours one - ID =
1000
Faulting..... Have you already solved the problem? I am hopeless
Regards
Martin

"Jesper" wrote:

PowerPoint 2007 crashes every time I exit it if I have a saved
presentation
open at the time. Does anyone know if this is know and getting fixed?
Here
are the details:

All my presentations are stored on a network share in a redirected
documents
folder
I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same
problem occurs on both.

Steps:
1. Open PowerPoint
2. Hit CTRL+S and save the presentation on a network share. You don't
need
to put anything into the presentation
3. Hit ALT+F4 and exit PowerPoint. It will now crash

This happens 100% of the time. If you change step 2 to save locally
instead
it does not happen. However, if the share you are saving to is offline it
still happens.

Could it possibly be that Microsoft missed this in the testing process
for
Office 2007?



  #18  
Old April 7th, 2007, 03:16 PM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

No, AVG 7.5 (www.grisoft.com)

"Echo S" wrote:

Do you use Norton Antivirus?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student Czech.
When
I am saving the presentation in any format and closing PPT it crashes. In
Events logs / application there is the same mistake as yours one - ID =
1000
Faulting..... Have you already solved the problem? I am hopeless
Regards
Martin

"Jesper" wrote:

PowerPoint 2007 crashes every time I exit it if I have a saved
presentation
open at the time. Does anyone know if this is know and getting fixed?
Here
are the details:

All my presentations are stored on a network share in a redirected
documents
folder
I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The same
problem occurs on both.

Steps:
1. Open PowerPoint
2. Hit CTRL+S and save the presentation on a network share. You don't
need
to put anything into the presentation
3. Hit ALT+F4 and exit PowerPoint. It will now crash

This happens 100% of the time. If you change step 2 to save locally
instead
it does not happen. However, if the share you are saving to is offline it
still happens.

Could it possibly be that Microsoft missed this in the testing process
for
Office 2007?




  #19  
Old April 10th, 2007, 12:11 AM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

Hm. Assuming yours is like the others and happens only to files you're
saving to a network, then the only thing I can think is to save locally,
although I know that's not always practical.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in message
...
No, AVG 7.5 (www.grisoft.com)

"Echo S" wrote:

Do you use Norton Antivirus?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student Czech.
When
I am saving the presentation in any format and closing PPT it crashes.
In
Events logs / application there is the same mistake as yours one - ID =
1000
Faulting..... Have you already solved the problem? I am hopeless
Regards
Martin

"Jesper" wrote:

PowerPoint 2007 crashes every time I exit it if I have a saved
presentation
open at the time. Does anyone know if this is know and getting fixed?
Here
are the details:

All my presentations are stored on a network share in a redirected
documents
folder
I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The
same
problem occurs on both.

Steps:
1. Open PowerPoint
2. Hit CTRL+S and save the presentation on a network share. You don't
need
to put anything into the presentation
3. Hit ALT+F4 and exit PowerPoint. It will now crash

This happens 100% of the time. If you change step 2 to save locally
instead
it does not happen. However, if the share you are saving to is offline
it
still happens.

Could it possibly be that Microsoft missed this in the testing process
for
Office 2007?






  #20  
Old April 10th, 2007, 07:12 AM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

The problem is that it happens when I save file on local drive I am not
connected to a lan. Any idea?
Martin

"Echo S" wrote:

Hm. Assuming yours is like the others and happens only to files you're
saving to a network, then the only thing I can think is to save locally,
although I know that's not always practical.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in message
...
No, AVG 7.5 (www.grisoft.com)

"Echo S" wrote:

Do you use Norton Antivirus?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student Czech.
When
I am saving the presentation in any format and closing PPT it crashes.
In
Events logs / application there is the same mistake as yours one - ID =
1000
Faulting..... Have you already solved the problem? I am hopeless
Regards
Martin

"Jesper" wrote:

PowerPoint 2007 crashes every time I exit it if I have a saved
presentation
open at the time. Does anyone know if this is know and getting fixed?
Here
are the details:

All my presentations are stored on a network share in a redirected
documents
folder
I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP. The
same
problem occurs on both.

Steps:
1. Open PowerPoint
2. Hit CTRL+S and save the presentation on a network share. You don't
need
to put anything into the presentation
3. Hit ALT+F4 and exit PowerPoint. It will now crash

This happens 100% of the time. If you change step 2 to save locally
instead
it does not happen. However, if the share you are saving to is offline
it
still happens.

Could it possibly be that Microsoft missed this in the testing process
for
Office 2007?







 




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