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PowerPoint Crashes On Exit



 
 
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  #21  
Old April 10th, 2007, 05:51 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in message
...
The problem is that it happens when I save file on local drive I am not
connected to a lan. Any idea?
Martin

"Echo S" wrote:

Hm. Assuming yours is like the others and happens only to files you're
saving to a network, then the only thing I can think is to save locally,
although I know that's not always practical.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in
message
...
No, AVG 7.5 (www.grisoft.com)

"Echo S" wrote:

Do you use Norton Antivirus?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student
Czech.
When
I am saving the presentation in any format and closing PPT it
crashes.
In
Events logs / application there is the same mistake as yours one -
ID =
1000
Faulting..... Have you already solved the problem? I am hopeless
Regards
Martin

"Jesper" wrote:

PowerPoint 2007 crashes every time I exit it if I have a saved
presentation
open at the time. Does anyone know if this is know and getting
fixed?
Here
are the details:

All my presentations are stored on a network share in a redirected
documents
folder
I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP.
The
same
problem occurs on both.

Steps:
1. Open PowerPoint
2. Hit CTRL+S and save the presentation on a network share. You
don't
need
to put anything into the presentation
3. Hit ALT+F4 and exit PowerPoint. It will now crash

This happens 100% of the time. If you change step 2 to save locally
instead
it does not happen. However, if the share you are saving to is
offline
it
still happens.

Could it possibly be that Microsoft missed this in the testing
process
for
Office 2007?









  #22  
Old April 11th, 2007, 07:26 AM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

Thanks,
I tried several times diagnose tool (after re-installing Office) - everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode (only essential
services) and the crash did not appear. When I run OS in selective mode only
with Microsoft services the crahs was back again. There is probably conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in message
...
The problem is that it happens when I save file on local drive I am not
connected to a lan. Any idea?
Martin

"Echo S" wrote:

Hm. Assuming yours is like the others and happens only to files you're
saving to a network, then the only thing I can think is to save locally,
although I know that's not always practical.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in
message
...
No, AVG 7.5 (www.grisoft.com)

"Echo S" wrote:

Do you use Norton Antivirus?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Dear Jesper,
I have probably the same problem with PPT 2007 Home and Student
Czech.
When
I am saving the presentation in any format and closing PPT it
crashes.
In
Events logs / application there is the same mistake as yours one -
ID =
1000
Faulting..... Have you already solved the problem? I am hopeless
Regards
Martin

"Jesper" wrote:

PowerPoint 2007 crashes every time I exit it if I have a saved
presentation
open at the time. Does anyone know if this is know and getting
fixed?
Here
are the details:

All my presentations are stored on a network share in a redirected
documents
folder
I'm running PowerPoint 2007 on Vista Enterprise, and Windows XP.
The
same
problem occurs on both.

Steps:
1. Open PowerPoint
2. Hit CTRL+S and save the presentation on a network share. You
don't
need
to put anything into the presentation
3. Hit ALT+F4 and exit PowerPoint. It will now crash

This happens 100% of the time. If you change step 2 to save locally
instead
it does not happen. However, if the share you are saving to is
offline
it
still happens.

Could it possibly be that Microsoft missed this in the testing
process
for
Office 2007?










  #23  
Old April 11th, 2007, 01:16 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

Nice detective work.

You might try changing hardware acceleration. Not sure it will help, but it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified video driver.
I'll assume you already tried the printer driver as suggested earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Thanks,
I tried several times diagnose tool (after re-installing Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode (only
essential
services) and the crash did not appear. When I run OS in selective mode
only
with Microsoft services the crahs was back again. There is probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1



  #24  
Old April 12th, 2007, 08:52 AM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

Sorry, no progress. Hardware acceleration reduce no effect, all mentioned
drivers are certified by MS and updated.

"Echo S" wrote:

Nice detective work.

You might try changing hardware acceleration. Not sure it will help, but it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified video driver.
I'll assume you already tried the printer driver as suggested earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Thanks,
I tried several times diagnose tool (after re-installing Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode (only
essential
services) and the crash did not appear. When I run OS in selective mode
only
with Microsoft services the crahs was back again. There is probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1




  #25  
Old April 12th, 2007, 10:31 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

Do you have any add-ins installed?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in message
...
Sorry, no progress. Hardware acceleration reduce no effect, all mentioned
drivers are certified by MS and updated.

"Echo S" wrote:

Nice detective work.

You might try changing hardware acceleration. Not sure it will help, but
it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified video
driver.
I'll assume you already tried the printer driver as suggested earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Thanks,
I tried several times diagnose tool (after re-installing Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode (only
essential
services) and the crash did not appear. When I run OS in selective mode
only
with Microsoft services the crahs was back again. There is probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer
driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1






  #26  
Old April 13th, 2007, 07:56 AM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

Where ? In MS Office ?

"Echo S" wrote:

Do you have any add-ins installed?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in message
...
Sorry, no progress. Hardware acceleration reduce no effect, all mentioned
drivers are certified by MS and updated.

"Echo S" wrote:

Nice detective work.

You might try changing hardware acceleration. Not sure it will help, but
it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified video
driver.
I'll assume you already tried the printer driver as suggested earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Thanks,
I tried several times diagnose tool (after re-installing Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode (only
essential
services) and the crash did not appear. When I run OS in selective mode
only
with Microsoft services the crahs was back again. There is probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer
driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1






  #27  
Old April 13th, 2007, 09:29 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

In PowerPoint. You can check in the Office button | PPT Options | Add-Ins.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Where ? In MS Office ?

"Echo S" wrote:

Do you have any add-ins installed?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in
message
...
Sorry, no progress. Hardware acceleration reduce no effect, all
mentioned
drivers are certified by MS and updated.

"Echo S" wrote:

Nice detective work.

You might try changing hardware acceleration. Not sure it will help,
but
it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified video
driver.
I'll assume you already tried the printer driver as suggested earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Thanks,
I tried several times diagnose tool (after re-installing Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode (only
essential
services) and the crash did not appear. When I run OS in selective
mode
only
with Microsoft services the crahs was back again. There is probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer
driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1








  #28  
Old April 14th, 2007, 07:46 AM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

Yes, I had - Google Desktop Search - I disabled it - no progress, than I
uninstalled Google Desktop Search - which resulted that the add-in was
completly removed from the list - but unfortunately the crash is still here.

"Echo S" wrote:

In PowerPoint. You can check in the Office button | PPT Options | Add-Ins.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Where ? In MS Office ?

"Echo S" wrote:

Do you have any add-ins installed?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in
message
...
Sorry, no progress. Hardware acceleration reduce no effect, all
mentioned
drivers are certified by MS and updated.

"Echo S" wrote:

Nice detective work.

You might try changing hardware acceleration. Not sure it will help,
but
it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified video
driver.
I'll assume you already tried the printer driver as suggested earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Thanks,
I tried several times diagnose tool (after re-installing Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode (only
essential
services) and the crash did not appear. When I run OS in selective
mode
only
with Microsoft services the crahs was back again. There is probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified printer
driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1









  #29  
Old April 14th, 2007, 05:35 PM posted to microsoft.public.powerpoint
Echo S
external usenet poster
 
Posts: 7,403
Default PowerPoint Crashes On Exit

Wow, I don't know, then. Thanks for sticking with it and answering all my
questions, but I can't think of anything else! I think it's time for a call
to Microsoft support.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Yes, I had - Google Desktop Search - I disabled it - no progress, than I
uninstalled Google Desktop Search - which resulted that the add-in was
completly removed from the list - but unfortunately the crash is still
here.

"Echo S" wrote:

In PowerPoint. You can check in the Office button | PPT Options |
Add-Ins.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Where ? In MS Office ?

"Echo S" wrote:

Do you have any add-ins installed?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in
message
...
Sorry, no progress. Hardware acceleration reduce no effect, all
mentioned
drivers are certified by MS and updated.

"Echo S" wrote:

Nice detective work.

You might try changing hardware acceleration. Not sure it will
help,
but
it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified
video
driver.
I'll assume you already tried the printer driver as suggested
earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Thanks,
I tried several times diagnose tool (after re-installing
Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode
(only
essential
services) and the crash did not appear. When I run OS in
selective
mode
only
with Microsoft services the crahs was back again. There is
probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT
Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified
printer
driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1











  #30  
Old April 14th, 2007, 05:46 PM posted to microsoft.public.powerpoint
tomaskamartin
external usenet poster
 
Posts: 10
Default PowerPoint Crashes On Exit

Thank you, that you have spent time to solve my problem. I am consulting it
in a parallel way with local MS Hotline. I will keep you to be informed.
Regards
Martin

"Echo S" wrote:

Wow, I don't know, then. Thanks for sticking with it and answering all my
questions, but I can't think of anything else! I think it's time for a call
to Microsoft support.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in message
...
Yes, I had - Google Desktop Search - I disabled it - no progress, than I
uninstalled Google Desktop Search - which resulted that the add-in was
completly removed from the list - but unfortunately the crash is still
here.

"Echo S" wrote:

In PowerPoint. You can check in the Office button | PPT Options |
Add-Ins.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Where ? In MS Office ?

"Echo S" wrote:

Do you have any add-ins installed?

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/

"tomaskamartin" wrote in
message
...
Sorry, no progress. Hardware acceleration reduce no effect, all
mentioned
drivers are certified by MS and updated.

"Echo S" wrote:

Nice detective work.

You might try changing hardware acceleration. Not sure it will
help,
but
it
won't hurt.

How to set graphics hardware acceleration back
http://www.pptfaq.com/FAQ00129.htm

You also should make sure you're running an updated, certified
video
driver.
I'll assume you already tried the printer driver as suggested
earlier.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances
http://www.oreilly.com/catalog/powerpointannoy/


"tomaskamartin" wrote in
message
...
Thanks,
I tried several times diagnose tool (after re-installing
Office) -
everytime
all 6 tests passed OK. I run OS (W XP MCE) in diagnostic mode
(only
essential
services) and the crash did not appear. When I run OS in
selective
mode
only
with Microsoft services the crahs was back again. There is
probably
conflict
between one of the service and PPT.
Regards
Martin

"Echo S" wrote:

Ah, then it's a bit different than the original thread.

I would try running a repair. Hit the Office button | PPT
Options |
Resources | Diagnose.

If that doesn't do it, then make sure you have a certified
printer
driver
installed and set as the default printer. Here's a list of them:
http://www.windowsmarketplace.com/ca...d=1044&tabid=1












 




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