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#1
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Address book doesn't show all addresses
If I click on my contacts folder in outlook it shows about 130 names. When I
click the little address book icon and select the contacts, only one name shows. I've narrowed this down to a fax number or e-mail address. If you have either one, the addresses appear as expected. In word, I can't enter an address because ¾ of my addresses have no e-mail or fax, just plain old addresses. I've been using Corel and they still appear in the address book, but sooner or later I want to convert to Word. Mail/Merge works fine...I'm confused. Can anyone help me here? |
#2
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Probably, but you've provided no information that would allow anyone to
help. We don't even know what versions you're using, nor how you configured your Outlook Address Book. The Outlook Address Book only displays electronic addresses since that's all you'd need for electronic messaging. Word's Address Book will display all your Contacts. The co-existence of Corel's Address Book means we have no idea what your address book provider you are even using. I'd suggest doing some basic reading and posting back with more information. You can start here if you like: http://home.indy.rr.com/russval/addressbook.htm -- Russ Valentine [MVP-Outlook] "Mikey" wrote in message ... If I click on my contacts folder in outlook it shows about 130 names. When I click the little address book icon and select the contacts, only one name shows. I've narrowed this down to a fax number or e-mail address. If you have either one, the addresses appear as expected. In word, I can't enter an address because ¾ of my addresses have no e-mail or fax, just plain old addresses. I've been using Corel and they still appear in the address book, but sooner or later I want to convert to Word. Mail/Merge works fine...I'm confused. Can anyone help me here? |
#3
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The link you supplied seems to have a few days of reading, which I will do. I
guess I was just hoping that something as simple as inserting an address into a document would have been a simple task on my part. I have Office 2003. Configuring an address book? It's an address...can't I just use it? Maybe the link has the 5000 steps it takes to insert an address. Sorry for the sarcasm, but I HAVE been reading and reading to no avail. Now I shall go read some more. "Russ Valentine [MVP-Outlook]" wrote: Probably, but you've provided no information that would allow anyone to help. We don't even know what versions you're using, nor how you configured your Outlook Address Book. The Outlook Address Book only displays electronic addresses since that's all you'd need for electronic messaging. Word's Address Book will display all your Contacts. The co-existence of Corel's Address Book means we have no idea what your address book provider you are even using. I'd suggest doing some basic reading and posting back with more information. You can start here if you like: http://home.indy.rr.com/russval/addressbook.htm -- Russ Valentine [MVP-Outlook] "Mikey" wrote in message ... If I click on my contacts folder in outlook it shows about 130 names. When I click the little address book icon and select the contacts, only one name shows. I've narrowed this down to a fax number or e-mail address. If you have either one, the addresses appear as expected. In word, I can't enter an address because ¾ of my addresses have no e-mail or fax, just plain old addresses. I've been using Corel and they still appear in the address book, but sooner or later I want to convert to Word. Mail/Merge works fine...I'm confused. Can anyone help me here? |
#4
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It's all explained there. You are confusing the Outlook Address Book (which
only needs electronic addresses) with the Word Address Book (which only needs postal addresses)--two completely different services. Just read those sections and post back with what you don't understand. If these two address book are not behaving as they should, you will need to state how you configured each and what other address book services you are using that might interfere. -- Russ Valentine [MVP-Outlook] "Mikey" wrote in message ... The link you supplied seems to have a few days of reading, which I will do. I guess I was just hoping that something as simple as inserting an address into a document would have been a simple task on my part. I have Office 2003. Configuring an address book? It's an address...can't I just use it? Maybe the link has the 5000 steps it takes to insert an address. Sorry for the sarcasm, but I HAVE been reading and reading to no avail. Now I shall go read some more. "Russ Valentine [MVP-Outlook]" wrote: Probably, but you've provided no information that would allow anyone to help. We don't even know what versions you're using, nor how you configured your Outlook Address Book. The Outlook Address Book only displays electronic addresses since that's all you'd need for electronic messaging. Word's Address Book will display all your Contacts. The co-existence of Corel's Address Book means we have no idea what your address book provider you are even using. I'd suggest doing some basic reading and posting back with more information. You can start here if you like: http://home.indy.rr.com/russval/addressbook.htm -- Russ Valentine [MVP-Outlook] "Mikey" wrote in message ... If I click on my contacts folder in outlook it shows about 130 names. When I click the little address book icon and select the contacts, only one name shows. I've narrowed this down to a fax number or e-mail address. If you have either one, the addresses appear as expected. In word, I can't enter an address because ¾ of my addresses have no e-mail or fax, just plain old addresses. I've been using Corel and they still appear in the address book, but sooner or later I want to convert to Word. Mail/Merge works fine...I'm confused. Can anyone help me here? |
#5
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Russ,
I found the solution, but from a novices point of view, not a mistake. I had used Word Perfect address book and MS Word liked it in my profile. Now I figured it was time to cut the cord with Word perfect and import all my addresses to Outlook. So far, so good. All went well. BUT...they would not show up in word (here was my original problem I wrote about). Stay with me, I'm almost done. What I just discovered was to remove the reference to the Word Perfect address book (OutlookToolsE-mail AccountsView or change existing directores.....). That's it! And to prove it, I added it back in and the problem reoccurred. Deleted it, problem disappeared. Bottom line: both cannot co-exist in the same profile and be used as I thought. Now knowing the logic(?) behing all this I see what it's attempting to do. I apologize for the long explanation but if anyone else out there is as confused as I was, maybe they will read this and benefit by my experience. And your few words ("two completely different services") hit the nail on the head. Thank you... "Russ Valentine [MVP-Outlook]" wrote: It's all explained there. You are confusing the Outlook Address Book (which only needs electronic addresses) with the Word Address Book (which only needs postal addresses)--two completely different services. Just read those sections and post back with what you don't understand. If these two address book are not behaving as they should, you will need to state how you configured each and what other address book services you are using that might interfere. -- Russ Valentine [MVP-Outlook] "Mikey" wrote in message ... |
#6
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Makes sense. You may notice I referenced the possibility that you were using
the Corel Address Book in my first post. -- Russ Valentine [MVP-Outlook] "Mikey" wrote in message ... Russ, I found the solution, but from a novices point of view, not a mistake. I had used Word Perfect address book and MS Word liked it in my profile. Now I figured it was time to cut the cord with Word perfect and import all my addresses to Outlook. So far, so good. All went well. BUT...they would not show up in word (here was my original problem I wrote about). Stay with me, I'm almost done. What I just discovered was to remove the reference to the Word Perfect address book (OutlookToolsE-mail AccountsView or change existing directores.....). That's it! And to prove it, I added it back in and the problem reoccurred. Deleted it, problem disappeared. Bottom line: both cannot co-exist in the same profile and be used as I thought. Now knowing the logic(?) behing all this I see what it's attempting to do. I apologize for the long explanation but if anyone else out there is as confused as I was, maybe they will read this and benefit by my experience. And your few words ("two completely different services") hit the nail on the head. Thank you... "Russ Valentine [MVP-Outlook]" wrote: It's all explained there. You are confusing the Outlook Address Book (which only needs electronic addresses) with the Word Address Book (which only needs postal addresses)--two completely different services. Just read those sections and post back with what you don't understand. If these two address book are not behaving as they should, you will need to state how you configured each and what other address book services you are using that might interfere. -- Russ Valentine [MVP-Outlook] "Mikey" wrote in message ... |
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