Address Book Empty

OK I have tried all the suggestions so far. I even did a clean install of
XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already created a
new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose data and
often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until you
have disconnected it from your profile. Closing Outlook does not
disconnect a data file from a profile. Renaming a connected file will
corrupt your profile.

Using the proper steps to create a new profile and migrating your data
correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did that
simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile /Add
new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in Data
Files
Tab; In Address Book Tab observed "Outlook Address Book" , type MAPI
7) BEFORE importing data, right click Contacts /Properties..."show
this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put this
entry" I
selected Outlook Address Book...received message "you cannot create
entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed the
contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in Control
Panel-Mail, and add the already existing pst file to it.

Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we can't
tell what. The last time you posted your steps we found many things you were
doing wrong. You'll have to provide that information for us to help from a
distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean install of
XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already created a
new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose data and
often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until you
have disconnected it from your profile. Closing Outlook does not
disconnect a data file from a profile. Renaming a connected file will
corrupt your profile.

Using the proper steps to create a new profile and migrating your data
correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did that
simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile /Add
new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in Data
Files
Tab; In Address Book Tab observed "Outlook Address Book" , type MAPI
7) BEFORE importing data, right click Contacts /Properties..."show
this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put this
entry" I
selected Outlook Address Book...received message "you cannot create
entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed the
contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as
email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in Control
Panel-Mail, and add the already existing pst file to it.

OK. I decided to give this another try. I will outline my steps. Please
indicate where I went wrong.

1) Exported contacts to Excel file

2) With Outlook NOT running. I created a new profile in CP/Mail...called it
New Profile

3) Opened Outlook with New Profile

4) Then File /Data File Management. Observed the new pst Outlook2 (as only
entry) under "Data Files" tab

5) Click Add and located the original Outlook.pst and set it as default

6) re-started Outlook in New Profile

7) Contact Folder /Properties...In Outlook Address Book tab...ticked "show
this folder as email address book"

8) Tools/ Address Book.

9) Arrow to Outlook Address Book...It is still empty. The email address
show up in "Contacts"

Please indicate where I went wrong

and added the original
4) I pI reated a new profle CP/Mail/new profile

3) Started Outlook with new profile




Then
"Russ Valentine [MVP-Outlook]" wrote in message
...
Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we can't
tell what. The last time you posted your steps we found many things you
were doing wrong. You'll have to provide that information for us to help
from a distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean install
of XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already created
a new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more
damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose data
and often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until you
have disconnected it from your profile. Closing Outlook does not
disconnect a data file from a profile. Renaming a connected file will
corrupt your profile.

Using the proper steps to create a new profile and migrating your data
correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did that
simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile /Add
new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in Data
Files
Tab; In Address Book Tab observed "Outlook Address Book" , type
MAPI
7) BEFORE importing data, right click Contacts /Properties..."show
this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put this
entry" I
selected Outlook Address Book...received message "you cannot create
entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed the
contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as
email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in Control
Panel-Mail, and add the already existing pst file to it.

Why did you export again when we told you not to?
What makes you think anything is wrong?
Your address book is working fine. Contacts always show up in the Contacts
Folder. That's where they are! The Outlook Address Book just holds the
folders you have chosen to display. You select the folder to view the
Contacts.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK. I decided to give this another try. I will outline my steps. Please
indicate where I went wrong.

1) Exported contacts to Excel file

2) With Outlook NOT running. I created a new profile in CP/Mail...called
it New Profile

3) Opened Outlook with New Profile

4) Then File /Data File Management. Observed the new pst Outlook2 (as
only
entry) under "Data Files" tab

5) Click Add and located the original Outlook.pst and set it as default

6) re-started Outlook in New Profile

7) Contact Folder /Properties...In Outlook Address Book tab...ticked "show
this folder as email address book"

8) Tools/ Address Book.

9) Arrow to Outlook Address Book...It is still empty. The email address
show up in "Contacts"

Please indicate where I went wrong

and added the original
4) I pI reated a new profle CP/Mail/new profile

3) Started Outlook with new profile




Then
"Russ Valentine [MVP-Outlook]" wrote in message
...
Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we can't
tell what. The last time you posted your steps we found many things you
were doing wrong. You'll have to provide that information for us to help
from a distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean install
of XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already created
a new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more
damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose data
and often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until
you have disconnected it from your profile. Closing Outlook does not
disconnect a data file from a profile. Renaming a connected file will
corrupt your profile.

Using the proper steps to create a new profile and migrating your
data correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did that
simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile /Add
new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in Data
Files
Tab; In Address Book Tab observed "Outlook Address Book" , type
MAPI
7) BEFORE importing data, right click Contacts /Properties..."show
this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put
this entry" I
selected Outlook Address Book...received message "you cannot
create entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed
the contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as
email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in Control
Panel-Mail, and add the already existing pst file to it.

OK So When I go to Tools/ Address Book and drop down Outlook Address Book
and it says "No entries in this Address Book" this is NORMAL. Yes address
show up in the Contacts folder.

Maybe a lot of us do not fully understand the concept of the Address Book in
Outlook 2007. To futher make the point I use Yahoo Messenger, When I go to
import contacts to Yahoo Messenger and choose Outlook Address Book it returs
a message that there are no entries to import. So is this "Outlook Address
Book" supposed to contain address or is it simply a folder with different
contacts sub-folders.

Your explanation may clarify the matter and put it to rest for me

Thanks
"Russ Valentine [MVP-Outlook]" wrote in message
...
Why did you export again when we told you not to?
What makes you think anything is wrong?
Your address book is working fine. Contacts always show up in the Contacts
Folder. That's where they are! The Outlook Address Book just holds the
folders you have chosen to display. You select the folder to view the
Contacts.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK. I decided to give this another try. I will outline my steps.
Please indicate where I went wrong.

1) Exported contacts to Excel file

2) With Outlook NOT running. I created a new profile in CP/Mail...called
it New Profile

3) Opened Outlook with New Profile

4) Then File /Data File Management. Observed the new pst Outlook2 (as
only
entry) under "Data Files" tab

5) Click Add and located the original Outlook.pst and set it as default

6) re-started Outlook in New Profile

7) Contact Folder /Properties...In Outlook Address Book tab...ticked
"show this folder as email address book"

8) Tools/ Address Book.

9) Arrow to Outlook Address Book...It is still empty. The email address
show up in "Contacts"

Please indicate where I went wrong

and added the original
4) I pI reated a new profle CP/Mail/new profile

3) Started Outlook with new profile




Then
"Russ Valentine [MVP-Outlook]" wrote in message
...
Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we can't
tell what. The last time you posted your steps we found many things you
were doing wrong. You'll have to provide that information for us to help
from a distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean install
of XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already
created a new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more
damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose data
and often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until
you have disconnected it from your profile. Closing Outlook does not
disconnect a data file from a profile. Renaming a connected file
will corrupt your profile.

Using the proper steps to create a new profile and migrating your
data correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did that
simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile
/Add new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in
Data Files
Tab; In Address Book Tab observed "Outlook Address Book" , type
MAPI
7) BEFORE importing data, right click Contacts
/Properties..."show this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put
this entry" I
selected Outlook Address Book...received message "you cannot
create entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed
the contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as
email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in
Control Panel-Mail, and add the already existing pst file to it.

There is no address book in Outlook and there hasn't been for 10 years. It
is merely a view of your Contacts Folder, where all data resides. Nothing
has changed in Outlook 2007 and how the Outlook address book works has been
documented for years:
http://home.indy.rr.com/russval/addressbook.htm

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK So When I go to Tools/ Address Book and drop down Outlook Address Book
and it says "No entries in this Address Book" this is NORMAL. Yes address
show up in the Contacts folder.

Maybe a lot of us do not fully understand the concept of the Address Book
in Outlook 2007. To futher make the point I use Yahoo Messenger, When I
go to import contacts to Yahoo Messenger and choose Outlook Address Book
it returs a message that there are no entries to import. So is this
"Outlook Address Book" supposed to contain address or is it simply a
folder with different contacts sub-folders.

Your explanation may clarify the matter and put it to rest for me

Thanks
"Russ Valentine [MVP-Outlook]" wrote in message
...
Why did you export again when we told you not to?
What makes you think anything is wrong?
Your address book is working fine. Contacts always show up in the
Contacts Folder. That's where they are! The Outlook Address Book just
holds the folders you have chosen to display. You select the folder to
view the Contacts.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK. I decided to give this another try. I will outline my steps.
Please indicate where I went wrong.

1) Exported contacts to Excel file

2) With Outlook NOT running. I created a new profile in
CP/Mail...called it New Profile

3) Opened Outlook with New Profile

4) Then File /Data File Management. Observed the new pst Outlook2 (as
only
entry) under "Data Files" tab

5) Click Add and located the original Outlook.pst and set it as default

6) re-started Outlook in New Profile

7) Contact Folder /Properties...In Outlook Address Book tab...ticked
"show this folder as email address book"

8) Tools/ Address Book.

9) Arrow to Outlook Address Book...It is still empty. The email address
show up in "Contacts"

Please indicate where I went wrong

and added the original
4) I pI reated a new profle CP/Mail/new profile

3) Started Outlook with new profile




Then
"Russ Valentine [MVP-Outlook]" wrote in message
...
Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we
can't tell what. The last time you posted your steps we found many
things you were doing wrong. You'll have to provide that information
for us to help from a distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean
install of XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or
default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already
created a new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more
damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose data
and often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until
you have disconnected it from your profile. Closing Outlook does
not disconnect a data file from a profile. Renaming a connected
file will corrupt your profile.

Using the proper steps to create a new profile and migrating your
data correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did
that simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile
/Add new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in
Data Files
Tab; In Address Book Tab observed "Outlook Address Book" , type
MAPI
7) BEFORE importing data, right click Contacts
/Properties..."show this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put
this entry" I
selected Outlook Address Book...received message "you cannot
create entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed
the contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as
email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in
Control Panel-Mail, and add the already existing pst file to it.

On 23 Nov, 02:04, "Nick Cumberbatch" wrote:
OK So When I go to Tools/ Address Book and drop down Outlook Address Book
and it says "No entries in this Address Book" this is NORMAL.

Underneath "Outlook Address Book", there should be a line saying
"Contacts" - Click on that line.

--
WH

Thank you for the link. It is the first explanation that makes senses and
put everything in perspective.

May I humbly suggest that you should refer this link as the first response
to all those like myself who have been mystified by this "outlook address
book" that is listed, but does not really exist and gives the impression
that it should contain address by saying "no enteries in address book".

Many thanks
"Russ Valentine [MVP-Outlook]" wrote in message
...
There is no address book in Outlook and there hasn't been for 10 years. It
is merely a view of your Contacts Folder, where all data resides. Nothing
has changed in Outlook 2007 and how the Outlook address book works has
been documented for years:
http://home.indy.rr.com/russval/addressbook.htm

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK So When I go to Tools/ Address Book and drop down Outlook Address Book
and it says "No entries in this Address Book" this is NORMAL. Yes
address show up in the Contacts folder.

Maybe a lot of us do not fully understand the concept of the Address Book
in Outlook 2007. To futher make the point I use Yahoo Messenger, When I
go to import contacts to Yahoo Messenger and choose Outlook Address Book
it returs a message that there are no entries to import. So is this
"Outlook Address Book" supposed to contain address or is it simply a
folder with different contacts sub-folders.

Your explanation may clarify the matter and put it to rest for me

Thanks
"Russ Valentine [MVP-Outlook]" wrote in message
...
Why did you export again when we told you not to?
What makes you think anything is wrong?
Your address book is working fine. Contacts always show up in the
Contacts Folder. That's where they are! The Outlook Address Book just
holds the folders you have chosen to display. You select the folder to
view the Contacts.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK. I decided to give this another try. I will outline my steps.
Please indicate where I went wrong.

1) Exported contacts to Excel file

2) With Outlook NOT running. I created a new profile in
CP/Mail...called it New Profile

3) Opened Outlook with New Profile

4) Then File /Data File Management. Observed the new pst Outlook2 (as
only
entry) under "Data Files" tab

5) Click Add and located the original Outlook.pst and set it as default

6) re-started Outlook in New Profile

7) Contact Folder /Properties...In Outlook Address Book tab...ticked
"show this folder as email address book"

8) Tools/ Address Book.

9) Arrow to Outlook Address Book...It is still empty. The email
address show up in "Contacts"

Please indicate where I went wrong

and added the original
4) I pI reated a new profle CP/Mail/new profile

3) Started Outlook with new profile




Then
"Russ Valentine [MVP-Outlook]" wrote in message
...
Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we
can't tell what. The last time you posted your steps we found many
things you were doing wrong. You'll have to provide that information
for us to help from a distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean
install of XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties /Outlook
address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or
default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already
created a new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in message
...
Here is some further information to stop you from creating more
damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose
data and often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer until
you have disconnected it from your profile. Closing Outlook does
not disconnect a data file from a profile. Renaming a connected
file will corrupt your profile.

Using the proper steps to create a new profile and migrating your
data correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did
that simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile
/Add new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in
Data Files
Tab; In Address Book Tab observed "Outlook Address Book" , type
MAPI
7) BEFORE importing data, right click Contacts
/Properties..."show this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm two
entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put
this entry" I
selected Outlook Address Book...received message "you cannot
create entries
for this address Book
10) Imported contacts vcf file into Contacts Folder. Confirmed
the contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder as
email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message box..."no
entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in
Control Panel-Mail, and add the already existing pst file to it.

I used to but by now most people are well aware of this and don't want to
slog through all that information. They just want the quick and dirty on how
to restore the connection between the address book view and their Contacts.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Thank you for the link. It is the first explanation that makes senses and
put everything in perspective.

May I humbly suggest that you should refer this link as the first response
to all those like myself who have been mystified by this "outlook address
book" that is listed, but does not really exist and gives the impression
that it should contain address by saying "no enteries in address book".

Many thanks
"Russ Valentine [MVP-Outlook]" wrote in message
...
There is no address book in Outlook and there hasn't been for 10 years.
It is merely a view of your Contacts Folder, where all data resides.
Nothing has changed in Outlook 2007 and how the Outlook address book
works has been documented for years:
http://home.indy.rr.com/russval/addressbook.htm

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK So When I go to Tools/ Address Book and drop down Outlook Address
Book and it says "No entries in this Address Book" this is NORMAL. Yes
address show up in the Contacts folder.

Maybe a lot of us do not fully understand the concept of the Address
Book in Outlook 2007. To futher make the point I use Yahoo Messenger,
When I go to import contacts to Yahoo Messenger and choose Outlook
Address Book it returs a message that there are no entries to import.
So is this "Outlook Address Book" supposed to contain address or is it
simply a folder with different contacts sub-folders.

Your explanation may clarify the matter and put it to rest for me

Thanks
"Russ Valentine [MVP-Outlook]" wrote in message
...
Why did you export again when we told you not to?
What makes you think anything is wrong?
Your address book is working fine. Contacts always show up in the
Contacts Folder. That's where they are! The Outlook Address Book just
holds the folders you have chosen to display. You select the folder to
view the Contacts.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK. I decided to give this another try. I will outline my steps.
Please indicate where I went wrong.

1) Exported contacts to Excel file

2) With Outlook NOT running. I created a new profile in
CP/Mail...called it New Profile

3) Opened Outlook with New Profile

4) Then File /Data File Management. Observed the new pst Outlook2 (as
only
entry) under "Data Files" tab

5) Click Add and located the original Outlook.pst and set it as
default

6) re-started Outlook in New Profile

7) Contact Folder /Properties...In Outlook Address Book tab...ticked
"show this folder as email address book"

8) Tools/ Address Book.

9) Arrow to Outlook Address Book...It is still empty. The email
address show up in "Contacts"

Please indicate where I went wrong

and added the original
4) I pI reated a new profle CP/Mail/new profile

3) Started Outlook with new profile




Then
"Russ Valentine [MVP-Outlook]" wrote in message
...
Ticked and grayed out is the normal appearance once a folder has been
enabled.
Solutions work for everyone else. You're missing something, but we
can't tell what. The last time you posted your steps we found many
things you were doing wrong. You'll have to provide that information
for us to help from a distance.
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
OK I have tried all the suggestions so far. I even did a clean
install of XP then reistalled Outlook 2007.

I have the same situation....the Contacts Folder /Properties
/Outlook address book ...is ticked and grayed out.

I cannot get my contacts to appear in Outlook Address Book

Am I the only one with this situation????? Or is it normal or
default


"Russ Valentine [MVP-Outlook]" wrote in message
...
Sorry. It's been posted here so many times I figured you'd seen it
already.
1. Open the file in your new profile (Outlook will have already
created a new, empty PST file which you will not be using).
2. Set the file as your default.
3. Restart Outlook.
More detail:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Please describe proper procedure to migrate data successfully


"Russ Valentine [MVP-Outlook]" wrote in
message ...
Here is some further information to stop you from creating more
damage:
1. You never transfer Outlook data by exporting and importing,
especially to a non-Outlook file type. Doing so will only lose
data and often corrupts your profile.
2. You never rename an Outlook data file in Windows Explorer
until you have disconnected it from your profile. Closing Outlook
does not disconnect a data file from a profile. Renaming a
connected file will corrupt your profile.

Using the proper steps to create a new profile and migrating your
data correctly will fix your problems. You have not done so yet.
http://support.microsoft.com/default...roduct=out2003
--
Russ Valentine
[MVP-Outlook]
"Nick Cumberbatch" wrote in message
...
Nevertheless, I still have the problem. By the way I also did
that simple task you described but there was no change.

"Gordon" wrote in message
...
"Nick Cumberbatch" wrote in message
...
I use these steps
1) I export my contacts to a .vcf file
2) I delete contacts from all folders
3) Then create new profile: Control panel /Mail /Show Profile
/Add new
profile
4) Through Windows Explorer Confirmed new outlook 1.pst file
5) Rename previous outlook.pst to outlook.old
5) Restart Outlook
6) Tools/Account Settings. Confirm only one pst (new one) in
Data Files
Tab; In Address Book Tab observed "Outlook Address Book" ,
type MAPI
7) BEFORE importing data, right click Contacts
/Properties..."show this
folder as email address book" is ticked a grayed out
8) BEFORE importing data go to Tools/Address Book...confirm
two entries
Outlook Address Book and Contacts (listed as a subset)
9) BEFORE importing data try to create new contact and in "Put
this entry" I
selected Outlook Address Book...received message "you cannot
create entries
for this address Book
10) Imported contacts vcf file into Contacts Folder.
Confirmed the contacts
imported successfully with email addresses
11) Properties on Contacts folder still ..."show this folder
as email
address book" is ticked a grayed out
12) Tools /Address Book/ Outlook Address Book message
box..."no entries in
this address book"

Hope this explains it all


WOW! WHY?
All you needed to do was to create a new Outlook Profile in
Control Panel-Mail, and add the already existing pst file to
it.