setting up contact management

Hi,
Am completely new to the server environment and have set up SBS 2003 with
Microsoft Exchange to manage email in our business. All of our worker have
access to there own mailbox through the exchange server and to the main
mailbox for incoming business requests.

How do I create one main contact folder containing customers which everyone
van use when logged in. At the moment if you click contacts in Outlook you
can choose between different contact groups. Howevere when creating a new
mail when you try to add an adress using the TO: button you cannot access the
contacts.

So is there a main shared folder in which we can place the contact file for
all users?

regards, the new user....

Public Folders are a good place for Contacts you want to share.

At each user's PC, right click the Contacts Folder and ensure it is checked
to Show as an Outlook Address book. Now the To... field will find it, as
will the Contacts Lookup Window on the Standard Toolbar.

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au
Canberra, Australia

"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)
"Henk Jan" wrote in message
...
Hi,
Am completely new to the server environment and have set up SBS 2003 with
Microsoft Exchange to manage email in our business. All of our worker have
access to there own mailbox through the exchange server and to the main
mailbox for incoming business requests.

How do I create one main contact folder containing customers which
everyone
van use when logged in. At the moment if you click contacts in Outlook you
can choose between different contact groups. Howevere when creating a new
mail when you try to add an adress using the TO: button you cannot access
the
contacts.

So is there a main shared folder in which we can place the contact file
for
all users?

regards, the new user....