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#1
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Update for Error Code 1100009?
I have been having all kinds of problems opening publisher files with
Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? |
#2
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Update for Error Code 1100009?
fran315 wrote:
I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#3
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Update for Error Code 1100009?
Microsoft's response to this defect has been very disappointing ...
- no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#4
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Update for Error Code 1100009?
Ed Bennett has posted the following in another area here (Publisher 2007 SP2
File-opening issue - HOTFIX ...). The hotfix works for me. Finally, after months of grief. If Microsoft is this slow and unresponsive with other products ... say hello to the end of their success. The long-awaited hotfix has FINALLY been released. Apparently the team has tested it on all the files they received and all open just fine. Publisher hotfix: http://support.microsoft.com/kb/972566/ Office cumulative update: http://support.microsoft.com/default.aspx/kb/972632 -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org "MLG" wrote: Microsoft's response to this defect has been very disappointing ... - no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#5
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Update for Error Code 1100009?
Okay, after about three tries I was able to download the hotfix, but when I
tried to unzip the file I got an "Error 40" message. What do I do about that? "MLG" wrote: Ed Bennett has posted the following in another area here (Publisher 2007 SP2 File-opening issue - HOTFIX ...). The hotfix works for me. Finally, after months of grief. If Microsoft is this slow and unresponsive with other products ... say hello to the end of their success. The long-awaited hotfix has FINALLY been released. Apparently the team has tested it on all the files they received and all open just fine. Publisher hotfix: http://support.microsoft.com/kb/972566/ Office cumulative update: http://support.microsoft.com/default.aspx/kb/972632 -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org "MLG" wrote: Microsoft's response to this defect has been very disappointing ... - no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#6
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Update for Error Code 1100009?
"Timothy W. Foutz" wrote: Okay, after about three tries I was able to download the hotfix, but when I tried to unzip the file I got an "Error 40" message. What do I do about that? "MLG" wrote: Ed Bennett has posted the following in another area here (Publisher 2007 SP2 File-opening issue - HOTFIX ...). The hotfix works for me. Finally, after months of grief. If Microsoft is this slow and unresponsive with other products ... say hello to the end of their success. The long-awaited hotfix has FINALLY been released. Apparently the team has tested it on all the files they received and all open just fine. Publisher hotfix: http://support.microsoft.com/kb/972566/ Office cumulative update: http://support.microsoft.com/default.aspx/kb/972632 -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org "MLG" wrote: Microsoft's response to this defect has been very disappointing ... - no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#7
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Update for Error Code 1100009?
I also ran into the error code 40 "Unable to unzip" problem when trying to open the downloaded "Publisher unable to open" (1100009 error) hotfix. I copied my problem PUB file onto a memory stick and moved it to my older laptop which is running XP and Publisher 2003. It opened with only some minor font substitutions. I saved it again with a different file name and tried to open the renamed Pub file on the Vista/Publisher 2007 system but ran into the same 1100009 error problem. It looks like I'll have to finish my 36 page Pub booklet on the laptop using Publisher 2003 as I can't seem to get anywhere with Microsoft support except we'll give you your computer manufacturer's phone number if you don't want to purchase our software support service at a price they won't reveal until you agree. My next computer operating system and software will be from Apple regardless of the price and performance differences. "Timothy W. Foutz" wrote: Okay, after about three tries I was able to download the hotfix, but when I tried to unzip the file I got an "Error 40" message. What do I do about that? "MLG" wrote: Ed Bennett has posted the following in another area here (Publisher 2007 SP2 File-opening issue - HOTFIX ...). The hotfix works for me. Finally, after months of grief. If Microsoft is this slow and unresponsive with other products ... say hello to the end of their success. The long-awaited hotfix has FINALLY been released. Apparently the team has tested it on all the files they received and all open just fine. Publisher hotfix: http://support.microsoft.com/kb/972566/ Office cumulative update: http://support.microsoft.com/default.aspx/kb/972632 -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org "MLG" wrote: Microsoft's response to this defect has been very disappointing ... - no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#8
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Update for Error Code 1100009?
As a last resort, I went back to the Hotfix download link location and
downloaded the file again to my DOWNLOAD file folder instead of the default C: drive prompt and was able to open the Hotfix without the unsuccessful unzip Error Code 40 occurring. Installing the Hotfix requires a system reboot so be sure any files you have open are saved and closed before executing the installation. And, yes the Hotfix solved my error code 1100009 problem. "Newseditor" wrote "Error Code 1100009 & Error 40 message" wrote: I also ran into the error code 40 "Unable to unzip" problem when trying to open the downloaded "Publisher unable to open" (1100009 error) hotfix. I copied my problem PUB file onto a memory stick and moved it to my older laptop which is running XP and Publisher 2003. It opened with only some minor font substitutions. I saved it again with a different file name and tried to open the renamed Pub file on the Vista/Publisher 2007 system but ran into the same 1100009 error problem. It looks like I'll have to finish my 36 page Pub booklet on the laptop using Publisher 2003 as I can't seem to get anywhere with Microsoft support except we'll give you your computer manufacturer's phone number if you don't want to purchase our software support service at a price they won't reveal until you agree. My next computer operating system and software will be from Apple regardless of the price and performance differences. "Timothy W. Foutz" wrote: Okay, after about three tries I was able to download the hotfix, but when I tried to unzip the file I got an "Error 40" message. What do I do about that? "MLG" wrote: Ed Bennett has posted the following in another area here (Publisher 2007 SP2 File-opening issue - HOTFIX ...). The hotfix works for me. Finally, after months of grief. If Microsoft is this slow and unresponsive with other products ... say hello to the end of their success. The long-awaited hotfix has FINALLY been released. Apparently the team has tested it on all the files they received and all open just fine. Publisher hotfix: http://support.microsoft.com/kb/972566/ Office cumulative update: http://support.microsoft.com/default.aspx/kb/972632 -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org "MLG" wrote: Microsoft's response to this defect has been very disappointing ... - no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#9
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Update for Error Code 1100009?
I went back to hotfix and downloaded the zip file to my C: drive and nothing
works!!!! All I get is a message indicating the following: "The update is already installed on this system" Now what, where is the fix. Are there file missing that I need to open and run? The information from Microsoft is poor for us non computer technical people. Any suggestions "Error Code 1100009 & Error 40 message" wrote: As a last resort, I went back to the Hotfix download link location and downloaded the file again to my DOWNLOAD file folder instead of the default C: drive prompt and was able to open the Hotfix without the unsuccessful unzip Error Code 40 occurring. Installing the Hotfix requires a system reboot so be sure any files you have open are saved and closed before executing the installation. And, yes the Hotfix solved my error code 1100009 problem. "Newseditor" wrote "Error Code 1100009 & Error 40 message" wrote: I also ran into the error code 40 "Unable to unzip" problem when trying to open the downloaded "Publisher unable to open" (1100009 error) hotfix. I copied my problem PUB file onto a memory stick and moved it to my older laptop which is running XP and Publisher 2003. It opened with only some minor font substitutions. I saved it again with a different file name and tried to open the renamed Pub file on the Vista/Publisher 2007 system but ran into the same 1100009 error problem. It looks like I'll have to finish my 36 page Pub booklet on the laptop using Publisher 2003 as I can't seem to get anywhere with Microsoft support except we'll give you your computer manufacturer's phone number if you don't want to purchase our software support service at a price they won't reveal until you agree. My next computer operating system and software will be from Apple regardless of the price and performance differences. "Timothy W. Foutz" wrote: Okay, after about three tries I was able to download the hotfix, but when I tried to unzip the file I got an "Error 40" message. What do I do about that? "MLG" wrote: Ed Bennett has posted the following in another area here (Publisher 2007 SP2 File-opening issue - HOTFIX ...). The hotfix works for me. Finally, after months of grief. If Microsoft is this slow and unresponsive with other products ... say hello to the end of their success. The long-awaited hotfix has FINALLY been released. Apparently the team has tested it on all the files they received and all open just fine. Publisher hotfix: http://support.microsoft.com/kb/972566/ Office cumulative update: http://support.microsoft.com/default.aspx/kb/972632 -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org "MLG" wrote: Microsoft's response to this defect has been very disappointing ... - no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
#10
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Update for Error Code 1100009?
Taylor,
Here's what I would try next. See if you can remove the update that was installed. If your unable to find the hotfix that was installed, you'll have to ask someone who is better able to assist you. My thinking is that you should not download the hotfix to C: drive and somehow you have to get the hotfix download into your DOWNLOAD folder before you can be successful and as a long shot try that and see if you still get the same error message. "Taylor" wrote: I went back to hotfix and downloaded the zip file to my C: drive and nothing works!!!! All I get is a message indicating the following: "The update is already installed on this system" Now what, where is the fix. Are there file missing that I need to open and run? The information from Microsoft is poor for us non computer technical people. Any suggestions "Error Code 1100009 & Error 40 message" wrote: As a last resort, I went back to the Hotfix download link location and downloaded the file again to my DOWNLOAD file folder instead of the default C: drive prompt and was able to open the Hotfix without the unsuccessful unzip Error Code 40 occurring. Installing the Hotfix requires a system reboot so be sure any files you have open are saved and closed before executing the installation. And, yes the Hotfix solved my error code 1100009 problem. "Newseditor" wrote "Error Code 1100009 & Error 40 message" wrote: I also ran into the error code 40 "Unable to unzip" problem when trying to open the downloaded "Publisher unable to open" (1100009 error) hotfix. I copied my problem PUB file onto a memory stick and moved it to my older laptop which is running XP and Publisher 2003. It opened with only some minor font substitutions. I saved it again with a different file name and tried to open the renamed Pub file on the Vista/Publisher 2007 system but ran into the same 1100009 error problem. It looks like I'll have to finish my 36 page Pub booklet on the laptop using Publisher 2003 as I can't seem to get anywhere with Microsoft support except we'll give you your computer manufacturer's phone number if you don't want to purchase our software support service at a price they won't reveal until you agree. My next computer operating system and software will be from Apple regardless of the price and performance differences. "Timothy W. Foutz" wrote: Okay, after about three tries I was able to download the hotfix, but when I tried to unzip the file I got an "Error 40" message. What do I do about that? "MLG" wrote: Ed Bennett has posted the following in another area here (Publisher 2007 SP2 File-opening issue - HOTFIX ...). The hotfix works for me. Finally, after months of grief. If Microsoft is this slow and unresponsive with other products ... say hello to the end of their success. The long-awaited hotfix has FINALLY been released. Apparently the team has tested it on all the files they received and all open just fine. Publisher hotfix: http://support.microsoft.com/kb/972566/ Office cumulative update: http://support.microsoft.com/default.aspx/kb/972632 -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org "MLG" wrote: Microsoft's response to this defect has been very disappointing ... - no official postings via the Knowledge Base - a very long time before getting anything unofficially from LL3 that a bug fix would be released on June 30 - no release on June 30 This leads me to have the impression that Microsoft does not really care about the impact this defect is having on its customers and that Microsoft clearly prioritizes what products get first-class, business-class, coach or under the bus support. I am very disappointed in Microsoft's behavior. I have lots of stock in Microsoft and as an owner I am embarrassed in the organization's lack of caring. Michael Gordon "Ed Bennett" wrote: fran315 wrote: I have been having all kinds of problems opening publisher files with Pubisher 2007 SP2. I have been searching forums for ways to solve the problem, but have come up empty handed. Someone from the Microsoft Publisher Team posting under the username LL3 promised there would be an update today, June 30th, to solve this problem. Is anyone aware of a planned download or been able to download this supposed update? We know what you know - an update is expected today. Personally, I'm not holding my breath. -- Ed Bennett - MVP Microsoft Publisher http://ed.mvps.org |
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