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#1
October 7th, 2005, 11:47 PM
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We currently use public folders to share and update contacts such as
prospect, leads etc. In one of my folders I have about 3000 contacts. We have about 7 clients that are all using different versions of outlook and windows. My version is outllook 2003 running on windowsXP and so is my one colleague who is having trouble with views. We generaly view the contacts by category. Well under one partiuclar category there are 7 contacts; however, my colleague's view only displayss 5(and the count is 5) The rest of my colleagues and myself displays 7(and the count is 7.) If the one person does a search he does locate the contact and the category is there. Does anyone know why or how to fix it? Blanca 
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#2
October 11th, 2005, 02:54 AM
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Never seen it before.
Check if there are any filters set for the view the guy is looking at. Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: http://www.acorntraining.com.au/pdfd...ithOutlook.pps www.acorntraining.com.au/productivit.htm "Blanca" wrote in message ... We currently use public folders to share and update contacts such as prospect, leads etc. In one of my folders I have about 3000 contacts. We have about 7 clients that are all using different versions of outlook and windows. My version is outllook 2003 running on windowsXP and so is my one colleague who is having trouble with views. We generaly view the contacts by category. Well under one partiuclar category there are 7 contacts; however, my colleague's view only displayss 5(and the count is 5) The rest of my colleagues and myself displays 7(and the count is 7.) If the one person does a search he does locate the contact and the category is there. Does anyone know why or how to fix it? Blanca
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#3
October 11th, 2005, 07:00 PM
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Judy:Thank you so much. We had set up filters a while ago and had forgotten
about them. Best regards, Blanca "Judy Gleeson MVP - Outlook" wrote: Never seen it before. Check if there are any filters set for the view the guy is looking at. Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: http://www.acorntraining.com.au/pdfd...ithOutlook.pps www.acorntraining.com.au/productivit.htm "Blanca" wrote in message ... We currently use public folders to share and update contacts such as prospect, leads etc. In one of my folders I have about 3000 contacts. We have about 7 clients that are all using different versions of outlook and windows. My version is outllook 2003 running on windowsXP and so is my one colleague who is having trouble with views. We generaly view the contacts by category. Well under one partiuclar category there are 7 contacts; however, my colleague's view only displayss 5(and the count is 5) The rest of my colleagues and myself displays 7(and the count is 7.) If the one person does a search he does locate the contact and the category is there. Does anyone know why or how to fix it? Blanca
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#4
October 12th, 2005, 02:46 AM
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it's great to see that my ESP is working long distance!!!!
-- Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: http://www.acorntraining.com.au/pdfd...ithOutlook.pps www.acorntraining.com.au/productivit.htm "Blanca" wrote in message news  Judy:Thank you so much. We had set up filters a while ago and had forgotten about them. Best regards, Blanca "Judy Gleeson MVP - Outlook" wrote: Never seen it before. Check if there are any filters set for the view the guy is looking at. Judy Gleeson - MVP Outlook Acorn Training and Consulting Canberra, Australia see what Outlook training can do to improve productivity: http://www.acorntraining.com.au/pdfd...ithOutlook.pps www.acorntraining.com.au/productivit.htm "Blanca" wrote in message ... We currently use public folders to share and update contacts such as prospect, leads etc. In one of my folders I have about 3000 contacts. We have about 7 clients that are all using different versions of outlook and windows. My version is outllook 2003 running on windowsXP and so is my one colleague who is having trouble with views. We generaly view the contacts by category. Well under one partiuclar category there are 7 contacts; however, my colleague's view only displayss 5(and the count is 5) The rest of my colleagues and myself displays 7(and the count is 7.) If the one person does a search he does locate the contact and the category is there. Does anyone know why or how to fix it? Blanca
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